2004 LINCOLN TOWN CAR Complaints

STEERING STICKS AND VEHICLE BECOMES HARD TO TURN. WILL WORK NORMALLY THEN WILL STICK BECOMING ALMOST IMPOSSIBLE TO TURN THEN AS YOU TURN IT WILL STICK THEN RELEASE THEN STICK THEN RELEASE. SERPENTINE BELT IS IN NEW CONDITION. FILLED WITH POWER STEERING FLUID AND NOT LEAKING. BELT IS NOT SLIPPING ON PULLEY WHEN OCCURRING. I AM BRINGING TO DEALERSHIP FOR REPAIR TODAY. MUSCATELLBURNS FORD HAWLEY MN 2184833356. *TR

TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE WINDSHIELD WIPER FAILED AND DETACHED FROM THE VEHICLE. THE CONTACT ALSO NOTICED THE FRONT DRIVER SIDE WHEEL WAS MISSING TWO LUG NUTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR

MARCH OF 2013 WHILE DRIVING ON INTERSTATE HIGHWAY I NOTICE THE STEERING NOT RESPONDING PROPERLY, I DROVE CAREFULLY TO MY DESTINATION IN FLORIDA AND TOOK CAR TO DEALER WHO STATED IT WAS THE STEERING RACK WHICH I HAD THEM REPLACE, CAR WAS RETURNED AND WHILE IT STILL WAS A BIT HARD TO STEER I FIGURED IT WAS A NEW PART AND HAD TO BREAK IN, BACK HOME IN NEW YORK I CALLED THE DEALER IN FLORIDA WHO STATED THE PART WAS WARRENTIED FOR 12,000 MILES OR ONE YEAR AND I COULD TAKE IT TO ANY FORD DEALER AND IT WOULD BE HONORED, I TOOK IT TO MY LOCAL FORD DEALER WHERE THEY RAN A DIAGNOSIS AND STATED IT WAS A FROZEN STEERING SHAFT PROBLEM GETTING CAR BACK IT STILL WAS NOT STEERING PROPERLY, SO I WENT BACK YESTERDAY AND THEY HAD 2 SERVICE PEOPLE TEST DRIVE CAR, BOTH ACKNOWLEDGED THE CAR WONDERED AND STEERING DID NOT STRAIGHTENED OUT PROPERLY AFTER TURNING, STARTED TALKING ABOUT OTHER PARTS IT COULD BE, NOW WITH OVER TWO THOUSAND DOLLARS IN COST ALREADY I INSISTED IT THAT SINCE THE CAR WAS FINE AND A PLEASURE TO DRIVE BEFORE THE STEERING RACK WENT BAD THAT IT HAD TO BE THE RACK, THEY SEEMED UNCONCERNED AND STATED THAT IF THEY REPLACED THE RACK UNDER WARRANTY THAT WHEN THEY SENT THIS PART BACK TO FORD AND IF THEIR ENGINEER FOUND IT WAS NOT BAD THEY WOULD GET BILLED FOR THE NEW ONE, SO HERE WE ARE, A CAR THAT STEERS LIKE IT HAS NO POWER STEERING AND A DEALER WHO DON'T SEEM TO CARE, WHAT DO I DO NEXT EXCEPT WRITE TO YOU, *TR

TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT HE NOTICED WATER LEAKING INTO THE VEHICLE FROM UNDER THE GLOVE COMPARTMENT.THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A CRACK IN THE FIRE WALL UNDER THE WINDSHIELD WIPER MOTOR, CAUSING WATER TO LEAK INSIDE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TR

TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 41,000.

INTERIOR DOOR HANDLES DISLODGE FROM DOOR PANEL MECHANISM RENDERING THE INSIDE DOOR HANDLE INOPERATIVE. THIS CAN TRAP PEOPLE INSIDE OF CAR. NO WAY TO OPEN DOOR FROM THE INSIDE. *TR

THE DOOR HANDLE TO OPEN THE DRIVERS DOOR IS STUCK OUT AND THE DOOR CANNOT BE OPENED FROM THE INSIDE OF THE CAR. IF IN AN ACCIDENT, YOU COULD DIE. FORD DEALER TOLD ME TUFF LUCK, THE PART IS DISCONTINUED AND IMPOSSIBLE TO REPAIR. POOR DESIGN, POOR RESPONSE FROM FORD. IF THERE IS A FIRE OR ACCIDENT, YOU CANNOT EXIT THE CAR. FORD NEEDS ORDERS TO RECALL THESE CARS AND FIX THE PROBLEM SO INNOCENT PEOPLE DO NOT SACRIFICE THEIR LIVES FOR FORDS BOTTOM LINE. *TR

DRIVER'S SIDE INTERIOR DOOR LATCH BROKE AND IS INTEGRAL TO THE DOOR PANEL. FORD DEALER SAYS THE PART IS NO LONGER AVAILABLE AND FORD HAS PROVIDED NO OTHER MEANS OF REPAIR. FORD PROVIDED THE FOLLOWING PART NUMBER: 4W1Z5423943EAA, WHICH IS NOT AVAILABLE. TO EXIT THE VEHICLE, THE WINDOW MUST BE ROLLED DOWN AND THE OUTSIDE DOOR HANDLE USED. THIS IS A POTENTIAL SAFETY RISK IF A QUICK EXIT IS REQUIRED DURING A FIRE, ACCIDENT, OR OTHER EMERGENCY. *TR

TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE TRAVELING 65 MPH THE ROOF CAME OFF. THE RAG TOP MATERIAL USED ON THE ROOF OF THE VEHICLE SEPARATED. AS THE SECOND OWNER OF THE VEHICLE THE CONTACT WAS NOT SURE IF THIS WAS AN AFTER MARKET RAG TOP OR NOT. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 100,000.

TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT AFTER HAVING A FLAT TIRE REPAIRED, A FEW DAYS LATER THE TIRE BECAME FLAT AGAIN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE WHEEL MAY HAVE CORRODED AROUND THE BEAD PART OF THE WHEEL. THE FAILURE MILEAGE WAS APPROXIMATELY 56,400. UPDATED 5/2/11 *CN UPDATED 07/01/11