2004 LINCOLN TOWN CAR Complaints

THE FRONT INTERIOR DOOR HANDLES, ON THE DRIVER AND PASSENGER SIDES, BECAME DISLODGED FROM THE INTERNAL DOOR OPENING MECHANISM, CANNOT BE RETURNED TO THE ORIGINAL POSITION, AND DO NOT WORK. THE DOOR CAN ONLY BE OPENED BY ROLLING DOWN THE ELECTRIC WINDOW AND PULLING THE OUTER LATCH. FORD SERVICE CENTERS CAN NO LONGER PROCURE THE PART (THE DOOR TRIM PANEL) TO DO THE REPAIR AS FORD HAS DISCONTINUED MANUFACTURING THEM AND HAS NO MORE IN STOCK. ANOTHER REPORT OF THE SAME PROBLEM EXISTS IN THE NHTSA DATABASE, AND IT APPEARS SIMILAR TO THE PROBLEM THAT LEAD FORD TO RECALL THE 2008 EXPEDITION AND NAVIGATOR. I HAVE CONTACTED FORD, AND THERE IS NO RECALL ON THE 2004 LINCOLN. I HAVE BEEN UNSUCCESSFUL FINDING THE PART IN THE AFTERMARKET. IT IS THE ENTIRE TRIM PANEL SOLD AS ONE PIECE. SINCE THE FORD SERVICE CENTER CANNOT REPAIR THE DOOR WITHOUT THE PART, I HAVE RESORTED TO REMOVING THE DOOR PANEL, RESETTING THE HANDLE, AND DRILLING SCREWS THROUGH THE PANEL TO HELP HOLD THE DOOR HANDLE IN PLACE SO THAT IT WILL OPEN THE DOOR AND NOT BECOME DISLODGED FROM THE MECHANISM. BUT THIS HAS FAILED REPEATEDLY, THE ENTIRE PLASTIC HOLDING THE HANDLE IN PLACE HAS BROKEN LOOSE, AND ONLY WORKS NOW WHEN I TREAT THE HANDLE IN A VERY DELICATE AND AWKWARD MANNER. I FEAR THAT DURING A FIRE OR CRASH I OR A PASSENGER WILL NOT BE ABLE TO OPEN THE DOOR TO ESCAPE. SINCE THE PARTS ARE NOT AVAILABLE, THE FORD SERVICE CENTER CANNOT PERFORM THE REPAIR. HAVING SEEN HOW THE MECHANISM WORKS, I AM NOT COMPLETELY CONFIDENT THAT THE ORIGINAL DESIGN WAS SUFFICIENT TO HOLD THE DOOR HANDLE IN PLACE OVER TIME, AND THAT A REPLACEMENT PART MAY NOT BE SUFFICIENT.

TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED HE WAS DRIVING AT 40 MPH WHEN HE ATTEMPTED TO APPLY THE BRAKES. THE CONTACT'S FOOT BECAME LODGED BETWEEN THE ACCELERATOR AND BRAKE PEDAL. HE WAS ABLE TO DISLODGE HIS FOOT BUT WHEN DOING SO, THE BRAKE PEDAL COVER DETACHED FROM THE PEDAL ITSELF. THE DEALER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE CONTACT STATED THE DESIGN OF THE ACCELERATOR AND BRAKE PEDALS WERE FAULTY. THE CONTACT STATED THE VEHICLE WAS TRADED BECAUSE HE DID NOT FEEL SAFE IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 30,000. UPDATED 10/01/10. *LJ UPDATED 10/04/10

2004 LINCOLN TOWN CAR PURCHASED NEW FROM DEALER WITH DEFECTIVE WHEEL BEARINGS. WHEN WE PURCHASED THE CAR IT HAD LOUD CABIN NOISE, THE DEALER INFORMED US THAT THE OUTSIDE NOISE WAS CAUSED BY THE REAR WINDOW AND A SPECIALIST WAS BROUGHT IN TWO DAYS LATER TO ALIGN THE WINDOW. CABIN NOISE CONTINUED UNTIL THE BEARINGS GAVE OUT AT 98,709 MILES. AS PER THE WINDOW THAT WAS ALIGN, IT IS NOW THE ONLY WINDOW THAT YOU CAN OPEN BUT NOT CLOSE. *TR

TL* THE CONTACT OWNS 2004 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING 25MPH, HE DEPRESSED THE BRAKE AND THE VEHICLE ACCELERATED. THE PASSENGER LOOKED DOWN TO SEE IF THE ACCELERATOR PEDAL WAS STUCK AND IT WASN'T. THE CONTACT PUT BOTH FEET ON THE BRAKE AND ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL, AFTER APPLYING EXTREME PRESSURE TO THE GEAR SHIFT HE WAS FINALLY ABLE TO PUT THE VEHICLE INTO NEUTRAL. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER STATED THAT THEY WERE UNABLE TO DULPICATE THE FAILURE. THE APRROXIMATE FAILURE MILEAGE WAS 70000 AND THE CURRENT MILEAGE WAS 70000.

WE OWNED A 2004 LINCOLN TOWN CAR. WE DROVE THAT CAR THAT EVENING, PARKED IT IN THE GARAGE AT 10:45PM AND WENT TO BED. AT 3:30AM, WE WERE AWOKEN BY POLICE BREAKING OUR DOOR DOWN AND FLAMES WERE SHOOTING OUT OF OUR GARAGE. THE SOURCE OF THE FIRE WAS DETERMINED TO BE FROM THE LINCOLN TOWN CAR. THE TOWN CAR HAD NO HOOD AFTER THE FIRE, 2 OTHER VEHICLES WERE ALSO DESTROYED. OUR HOME ALSO CAUGHT ON FIRE AND APPROXIMATELY 100% OF OUR CONTENTS AND 50% OF OUR HOME WAS DESTROYED. LUCKILY, NOONE WAS INJURED.THE TOWN CAR ENGINE WAS BURNT BEYOND RECOGNITION, SO THEY WERE NOT ABLE TO DETERMINE WHICH PART WAS DEFECTIVE, HOWEVER THE INSURANCE CO, (AMERICAN FAMILY INVESTIGATORS) DETERMINED IT HAD DEFINITELY STARTED FROM THE LINCOLN . THEY STATED THAT WE CANNOT PROVE TO FORD WHICH PART IS DEFECTIVE SO IT WAS NOT REPORTED TO FORD. *TR

2004 LINCOLN TOWN CAR, POWER STEERING FAILURE. WHILE DRIVING, DRIVER MAY LOSE CONTROL OF CAR, JUST LIKE DRIVING ON BLACK ICE. WHILE DRIVING MAKING A RIGHT HAND MERGE, STEERING GOT STUCK FOR A FEW SECONDS. AND WHEN DRIVER TRIED TO CORRECT THE CAR WAS GOING ONE WAY WHILE THE DRIVER WAS STEERING ANOTHER. DRIVER LOST CONTROL AND HIT THE WALL TOTALING THE CAR AND PUTTING 5 PEOPLE INTO THE ER. *TR

TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. OCCUPANTS MAY NOT BE ABLE TO SAFELY EXIT THE VEHICLE IN THE EVENT OF A CRASH. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 112,000.

TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 2 MPH INTO A GARAGE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STOPPED. HE ATTEMPTED TO SHIFT INTO REVERSE AND THE VEHICLE AUTOMATICALLY SURGED FORWARD, CRASHING INTO THE FOUNDATION. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE SUSTAINED MINOR DAMAGES. THE CONTACT WAS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY REGARDING THE DAMAGES. THE FAILURE AND CURRENT MILEAGES WERE 28,000. UPDATED 11-25-08 *BF UPDATED 11/25/08. *JB

TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT NOTICED THAT WHEN HE ACTIVATES THE AIR CONDITIONING UNIT, HE HEARS A LOUD RATTLING NOISE IN THE MOTOR. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE AIR COMPRESSOR IN THE AIR CONDITIONING SYSTEM WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 09/15/08 *BF UPDATED 09/17/08. *JB

2004 LINCOLN TOWN CAR HAD BRAKE FAILURE. CONSUMER STATES THAT THE BRAKES FAILED CAUSING A REAR-END COLLISION. *NJ THE STATE POLICE TOLD THE CONSUMER THE ABS FAILED. *JB