2003 LINCOLN TOWN CAR Complaints

NHTSA CAMPAIGN NUMBER: 04V328000 FORD RECALL NUMBER IS 04S16 MY CAR STARTED MAKING NOISE IN THE REAR AND WHEN CHECKED THERE WAS SOME OIL LEAKAGE ON THE REAR RIGHT WHEEL. WHEN I TOOK THE CAR TO THE MECHANIC, I WAS TOLD THAT THIS IS KNOWN PROBLEM IN 2003 LINCOLN TOWN CAR WITH A RECALL AND WAS ASKED TO CHECK THE MANUFACTURER OR DEALER IF MY CAR IS PART OF SAFETY RECALL. FORD REPRESENTATIVE KEPT SAYING THAT MY CAR IS NOT PART OF THE RECALL EVEN THOUGH MY CAR HAS EXACT ISSUE AS REPORTED VIA NHTSA CAMPAIGN NUMBER: 04V328000 / FORD RECALL NUMBER IS 04S16. ALSO, MY CAR WAS MANUFACTURED IN 10/02, IN THE SAME TIME FRAME MENTIONED IN THE RECALL. FOR KNOWN ISSUES DURING MANUFACTURING, I AM EXPOSED TO LIFE THREATENING RISK. WHY IS FORD NOT RECALLING ALL CARS DURING THE TIME FRAME AND ALSO NHTSA IS NOT MAKING FORD ACCOUNTABLE FOR ITS MISTAKE ? I KINDLY REQUEST NHTSA TO REVIEW THIS RECALL AND INCLUDE PERSONAL OWNED VEHICLES TOO IN IT - TO MAKE IT A JUSTIFIED RECALL. *TR

CONSIDER INCLUDING TOWN CARS IN THE LATEST FORD CROWN VIC, MERC GRAN MARQUIS, MARAUDER 500K CAR STEERING ISSUE. WHILE CHANGING THE OIL ON MY 2003 TOWN CAR ONE MONTH AGO, I FOUND A HEAT SHIELD FROM THE EXHAUST MANIFOLD LAYING PARALLEL TO AND ON THE STEERING SHAFT STUCK BETWEEN THE SHAFT AND THE UPPER CONTROL ARM SUPPORT AND VEHICLE FRAME. THE BOLTS HOLDING THE SHIELD AS WELL AS MOUNTING TABS ON THE SHIELD HAD RUSTED AND BROKEN OFF. VERY SCARY TO SEE SINCE THE UNIVERSAL JOINT MIDWAY ON THE SHAFT COULD HAVE EASILY JAMMED ON THE SHIELD WHILE STEERING TO THE LEFT I.E. TURNING THE STEERING WHEEL COUNTER CLOCKWISE. THE SHIELD WAS EASILY REMOVED FROM WITHIN THE ENGINE COMPARTMENT WITHOUT THE USE OF TOOLS. THOUGHT YOU SHOULD KNOW. THANK YOU. *TR

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD NOISE NEAR THE REAR OF THE VEHICLE. THE FAILURE WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR WHEEL BEARINGS, SEALS, AND REAR AXLE SHAFTS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 8/31/2017*CN

MY LINCOLN HAS BLOWN #3 SPARK PLUG-WHEN I WAS TRAVELING 70 MPH-TWICE WITHIN 18,000 MILES BETWEEN INCIDENTS-TOTAL REPAIR COST-OVER $1600-TOTAL AGGRAVATION COST-PRICELESS !! EACH TIME THE PLUG BLOWS-THE MECHANIC "FIXES" IT-AND WE ARE TOLD-THERE IS NO PERMANENT FIX-AND IT WILL PROBABLY BLOW AGAIN. WE HAVE BEEN STRANDED BY THIS PROBLEM-IN A LITTLE ONE-HORSE TOWN-WITH NO MECHANIC ON DUTY FOR 2 DAYS-SO, YOU CAN ADD THE HOTEL BILL AS WELL AS THE TOW CHARGE TO THAT ABOVE STATED AMOUNT. UPON RESEARCH-WE HAVE FOUND OUT THAT FORD PRODUCTS HAVE HAD THIS PROBLEM SINCE 1996-NOT ONLY LINCOLNS-BUT, MERCURYS-TRUCKS-ETC. WHAT THE HECK-CAN'T SOMEONE ADDRESS THIS PROBLEM. THIS IS NUTS. THIS IS MY LAST FORD-CAN YOU EVEN IMAGINE OUR FRUSTRATION-WE LOVE OUR LINCOLN-IT WAS MY HUSBANDS' RETIREMENT PRESENT-WHAT A TOTAL OUTRAGE-THIS HAS HAPPENED TWICE-YOU KNOW WHAT-THREE STRIKES-YOU'RE OUT !! SOMEONE NEEDS TO DO SOMETHING-. *TR

WHEEL BEARINGS AND AXLES AND DIFFERENTIAL BEARINGS MAKING A LOUD NOISE AT 30-35 MPH TOLD BEARINGS NEED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE BECAME DIFFICULT TO STEER, PRODUCING A STIFF BINDING WHEN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE CONTACT WAS ADVISED THAT THE LOWER INTERMEDIATE STEERING SHAFT WAS CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 220000. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HIS MAKE, MODEL AND YEAR WERE NOT INCLUDED IN THE RECALL. UPDATED 11/13/13

I NOTICED OIL ALL OVER THE REAR PASSENGER TIRE AND AFTER CHECKING, I FOUND THAT IT WAS THE REAR AXLE LEAKING. I WENT ONLINE AND FOUND THAT A RECALL HAD BEEN ISSUED BECAUSE IT WAS A DEFECT AND SOMETIMES THE WHEEL WOULD EVEN FALL OFF. I CHECKED WITH THE LINCOLN WEB SITE AND MAGICALLY MY VIN IS NOT INCLUDED. IT SEEMS A LOT OF PEOPLE "OUTSIDE" OF THE RECALLED VEHICLES ARE HAVING THE SAME ISSUE. PLEASE EXPAND THE RECALL. I HAVE OWNED 17 CARS THROUGH THE YEARS AND HAVE NEVER SEEN THIS BEFORE. I HAVE NEVER EVEN HEARD OF THIS ISSUE BEFORE! IF AFTER 100 YEARS OF BUILDING CARS FORD CANNOT GET THE WHEELS TO STAY ON, AND DOES NOT THINK THIS IS A PROBLEM, WELL I GUESS THIS IS MY FIRST AND LAST ONE. *TR

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A RUMBLING NOISE COMING FROM THE REAR PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WERE IT WAS DETERMINED THAT THE REAR WHEEL BEARING SEALS AND AXLE SHAFT NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION), BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 96,000. *TR

MY VEHICLE BROKE DOWN AND THUS HAD IT TOWED TO A FORD DEALERSHIP TO BE FIXED. THE DIAGNOSIS WAS A CRACKED ENGINE MANIFOLD THAT LEAKED COOLANT ALL OVER THE TOP OF THE ENGINE RUINING THE CYLINDERS, SPARK PLUGS, IGNITION COILS, OIL, OIL FILTER AND FUSE BOX. THE DEALERSHIP EXPLAINED TO ME THAT BECAUSE THESE MANIFOLDS ARE NOW PLASTIC AND NO LONGER METAL, THEY ARE PRONE TO BREAKING. THE TOTAL OF THE REPAIRS CAME TO OVER $2000. UPON SOME RESEARCH, I DISCOVERED THAT I WAS NOT ALONE IN THIS FIASCO. THERE WAS A CLASS ACTION SUIT FILED BACK IN 2004-05 AGAINST FORD MOTOR COMPANY. HOWEVER, I WAS TOLD THAT I DID "NOT QUALIFY BECAUSE MY LINCOLN WAS NOT A FLEET VEHICLE" SEEMS TO BE FORD'S GO TO EXCUSE WHEN MASS AMOUNTS OF THEIR CARS (TOWN CAR, CROWN VICTORIA, GRAND MARQUIS) ARE RECALLED. RECEIVED NO COMPENSATION HELP FROM FORD OR THE LAWSUIT. *TR