2004 LINCOLN TOWN CAR Complaints

DT: THE CONSUMER STATES THAT 2004 LINCOLN TOWN CAR WAS HAVING A PROBLEM WITH THE CRUISE CONTROL NOT HOLDING SPEED WHEN DESCENDING A HILL. THE CRUISE CONTROL WILL HOLD THE SPEED WHEN ON FLAT GROUND AND WHEN GOING UP A HILL. THIS HAS BEEN A PROBLEM FOR THE CONSUMER FOR ABOUT SEVEN MONTHS. THE CONSUMER HAD NOT NOTICED THE PROBLEM BEFORE THIS DUE TO THE FACT THAT HE LIVED ON FLAT GROUND. THE CONSUMER TOOK THE CAR TO THE DEALER FOR INSPECTION ,AND THEY TOLD HIM TO STAY OUT OF THE MOUNTAINS. THE CONSUMER ALSO CONTACTED FORD ABOUT THE MATTER. THE PERSON THAT THE CONSUMER SPOKE WITH TOLD HIM THAT WAS THE WAY IT WAS SUPPOSE TO BE WITH THE CRUISE CONTROL. THE CRUISE CONTROL WAS SET EVERY TIME THAT THIS HAPPENED TO THE CONSUMER. *AK *NM

DT: WHILE DRIVING ABOUT 65 MPH THE ENGINE BEGAN TO HESITATE AND FINALLY STALLED. CONSUMER INSPECTED UNDER THE ENGINE AND SMELLED SMOKE. AN INDIVIDUAL STOPPED ALONG THE SIDE OF ROAD WHERE CONSUMER WAS AND NOTED HE WAS FROM AAA. HE TOOK OUT THE AIR FILTER WHICH HAD SMOLDERED AND WAS SLIGHTLY SMOKING. HE POURED WATER ON IT. THE CONSUMER DROVE HOME WITHOUT THE AIR FILTER IN. THAT MONDAY MORNING WENT TO A DEALER AND SHOWED THE SERVICE MANAGER THE AIR FILTER. CONSUMER LEFT VEHICLE FOR REPAIRS AND FOUR DAYS LATER. SERVICE MANAGER NOTED THAT THE AIR FILTER HAD PICKED UP A FOREIGN OBJECT, SUCH AS A CIGARETTE BUTT. THIS WOULD NOT BE COVERED BY WARRANTY. REPAIRS WERE MADE, NO PROBLEMS SO FAR. *AK *NM

2004 LINCOLN TOWN CAR DEVELOPED A KNOCKING WHEN THE VEHICLE IS FIRST STARTED.*MR THE DEALER INSTALLED COVERS FOR THE CATALYTIC CONVERTERS BUT THIS DID NOT SOLVE THE PROBLEM. *NM

DT: CONTACT STATES: HER BRAKES HAVE FAILED 4 TIMES ON HER CAR. NO LIGHTS CAME ON TO WARN HER BEFORE THIS HAPPENED. THE PEDAL WENT DOWN TO THE FLOOR. THIS HAPPENED 3 TIMES IN ONE DAY, ON 6-1-05 DAY AND ANOTHER TIME 3 WEEKS LATE ON 6-24-05. THE DEALER COULD NOT FIND THE PROBLEM. THE DEALER DROVE THE CAR 600 MILES AND THE BRAKES DID NOT FAIL. THE DEALER CHECKED THE BRAKE FLUID AND SAID IT WAS FULL. THE DEALER DID NOT HAVE ANY IDEA WHY THIS WOULD HAVE HAPPENED. *NM

THE VEHICLE WAS IN BUMPER TO BUMPER TRAFFIC WHEN ALL OF A SUDDEN IT SURGED FORWARD ON ITS OWN WHEN THE BRAKE WAS APPLIED. THE CONSUMER REAR ENDED ANOTHER VEHICLE. *SC THE DEALER CONCLUDED THAT THE BRAKE AND ACCELERATOR PEDAL WERE TOO CLOSE TOGETHER, SO THEY RAISED THE PEDAL.*JB

2004 LINCOLN TOWN CAR HAD THE WRONG TIRE PRESSURE PUT IN ALL FOUR TIRES DURING TIRE REPLACEMENT RESULTING IN THE VEHICLE PERFORMING BADLY WHILE DRIVING.*MR WHEN THE CONSUMER CHECKED THE OWNERS MANUAL FOR THE CORRECT TIRE PRESSURE IT STATED 35 PSI FOR THE REAR AND 32 PSI FOR THE FRONT. THE CONSUMER STOPPED TO A LOCAL SERVICE STATION AND DISCOVERED THE REAR TIRES HAD 30 PSI AND THE FRONT TIRES HAD 31 PSI. *JB

MICHELIN RADIAL SXE, P225/60R17. DUE TO THE CONDITION OF THE BLOWN TIRE, THE DOT# WAS UNAVAILABLE WHEN THE COMPLAINT WAS GIVEN. THE RIGHT REAR TIRE BLEW OUT WHILE THE RENTER WAS DRIVING ON A CLEAR DAY AT APPROXIMATELY 55 MPH. THE SIDEWALL WAS DAMAGED DUE TO THE BLOWOUT. *AK DRIVER COULD NOT CONTROL VEHICLE. VEHICLE HIT MAIL BOX, CROSSED ROAD AND RAN BACKWARDS INTO A DITCH. THE RIGHT REAR TIRE BLEW OUT BUT ALL OTHER TIRES WERE STILL INFLATED. *BF *NM

VEHICLE HAS VERY POOR BRAKES. PEDAL FEEL IS VERY WEAK AND SPONGY. PEDAL FREE TRAVEL EXCEEDS 4 INCHES FROM FULL RELEASE TO FULL ENGAGEMENT. PEDAL IS 3/4 IN.FROM FLOORBOARD WHEN FULLY ENGAGED. EVEN ON PARTIAL ENGAGEMENT THE BRAKE PEDAL IS CLOSER TO THE FLOORBOARD THAN THE ACCELERATOR PEDAL. THIS CREATES A SITUATION WHERE THE DRIVER CAN BE BRAKING AND ACCELERATING AT THE SAME TIME. THIS HAPPENED ONE TIME AT FREEWAY SPEED. CAR HAS BEEN TO DEALERSHIP 3 TIMES FOR BRAKE ISSUES AND OTHER PROBLEMS. DEALER STATES BRAKE FUNCTION IS NORMAL. DEALER ALSO TOLD ME NOT OPERATE VEHICLE WITH ADJUSTABLE PEDALS IN FULL FORWARD POSITION. VEHICLE PROBLEMS CURRENTLY SUBJECT OF ARBITRATION WITH DISPUTE SETTLEMENT BOARD IN WAUKESHA,WI. CURRENT VEHICLE MILEAGE 2,347.*AK

WHILE IDLING THE VEHICLE SUDDENLY ACCELERATED. *NM THE VEHICLE HAS HAD FOUR CASES OF SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER AFTER EACH OCCURRENCE BUT THEY INDICATED THAT NOTHING WAS WRONG WITH THE BRAKES. THE CONSUMER BELIEVES THAT THE PROBLEM IS NOT RELATED TO THE BRAKES. ONE ACCIDENT RESULTED ON $7000. IN DAMAGE. *NM

2004 LINCOLN TOWNCAR HAS HAD FOUR CASES OF SUDDEN UNINTENDED ACCELERATION. HAVE TAKEN AUTO TO DEALER ON FIRST THREE OCCASIONS. THEY SAY BRAKES ARE OK. SUDDEN ACCELERATION IN MY OPINION IS NOT RELATED TO BRAKES. I'VE ALREADY HAD ONE ACCIDENT. COST $7000. *JB