2001 LINCOLN TOWN CAR Complaints

DT*: THE CONTACT STATED THE CHROME ON THE INSIDE OF THE WHEELS IS PEELING CAUSING AIR TO ESCAPE. THE SUDDEN LOSS OF AIR RESULTED IN THREE OF THE TIRES BLOWING OUT OVER THE LAST TEN DAYS. THE TIRE DEALERSHIP DETERMINED ALL FOUR WHEELS WERE AFFECTED AND NEEDED TO BE REPLACED. *NM

DT: THE CONTACT STATES VEHICLE STALLS INTERMITTENTLY WHICH RESULTS IN LOSS OF POWER. THE MOTOR SHUTS COMPLETELY OFF. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERSHIPS, AND THEY COULD NOT DUPLICATE THE PROBLEM. REPAIRS WHERE MADE AT THE CONTACT'S EXPENSE. *AK

DT: THE CONTACT STATED WHILE DRIVING ON A SMOOTH HIGHWAY THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WAS NO ACCIDENT TO CAUSE THE AIR BAG TO DEPLOY. THERE WERE MINOR INJURIES. THE DEALER COULD OFFER NO FREE REMEDY BECAUSE THE CAR HAD OVER 100,000 MILES ON IT. THE MANUFACTURER AGREED WITH THE DEALER.*AK THE DEPLOYMENT OF THE EAR BAG CAUSED DAMAGE/HEARING LOSS TO THE CONSUMER EARS. *NM

I STARTED THE CAR AND WHEN I PUT IT INTO REVERSE IT SUDDENLY ACCELERATED AND HIT A NUMBER OF OBJECTS INCLUDING A SMALL TREE. I WAS FINALLY ABLE TO TURN THE CAR OFF. *JB

DT: THE CONSUMER PURCHASED A USED 2001 LINCOLN TOWN CAR THAT HAS A PROBLEM WITH THE RIGHT FRONT PASSENGER SEAT. THE CONSUMER DOES NOT KNOW IF THE VEHICLE WAS PURCHASED WITH THIS PROBLEM OR NOT BECAUSE NO ONE HAD SAT IN THE PASSENGER SEAT UNTIL NOW. THERE IS A LOOSENESS THAT ALLOWS THE SEAT TO MOVE ABOUT FREELY WHILE BEING SEATED. THIS HAPPENS AT ITS OWN FREE WILL, NO POWER ASSIST OR MANUAL MOVEMENT NECESSARY. THE CONSUMER IS CONCERNED BECAUSE THERE IS A PASSENGER SIDE AIRBAG. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE DEALER SAID THERE WAS NOTHING THEY COULD DO ABOUT THE SEAT, AND COULD NOT OFFER ANY EXPLANATION AS TO WHY THIS PROBLEM MAY HAVE OCCURRED. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE ON THE VEHICLE AT THIS TIME. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM

DT: 2001 LINCOLN TOWN CAR. THE CONTACT STATES THE REAR SUSPENSION COLLAPSED. THE CONTACT WAS DRIVING DOWN THE ROAD AT 75 MPH WHEN THE REAR SUSPENSION GAVE WAY. THERE HAD BEEN NO PROBLEMS WITH THE SUSPENSION PRIOR TO THIS. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALERSHIP AND THEY SAY IT IS NOT UNDER THE WARRANTY. THE DEALERSHIP STATES THERE IS AN AIR COMPRESSOR PUMP THAT OPERATES THE AIR SUSPENSION BAG AND THAT QUIT WORKING. WHEN IT DEFLATED, IT MADE THE SHOCKS LEAK ON THE REAR OF THE VEHICLE. THE SUSPENSION IS SO BAD AT THIS POINT, ON THE WAY HOME WHEN DRIVING OVER A BRIDGE, THE CONTACT'S HEAD ALMOST HIT THE TOP OF THE VEHICLE. THIS OCCURRED ON OCTOBER 16, 2005. *AK

WHILE DRIVING ON A GRAVEL ROAD AT APPROXIMATELY 10 MPH, AIRBAG FROM THE SIDE OF FRONT PASSENGER SEAT DEPLOYED. THERE WAS NO WARNING. WE HEARD A LOUD EXPLOSION, FOLLOWED BY SMOKE AND A FOUL ODOR. MY DAUGHTER, WHO WAS SITTING IN THE SEAT WAS SCREAMING IN PAIN. I IMMEDIATELY STOPPED THE CAR AND EXITED THE VEHICLE TO ATTEND TO HER INJURIES. AT FIRST WE THOUGHT SHE HAD BEEN SHOT. SHE HAD BURNS, CUTS, AND BRUISING ON HER BACK AND RIGHT SIDE. WE BOTH HAD TROUBLE BREATHING. WE FOUND A POLICE OFFICER AND HE TOLD US TO SEEK MEDICAL ATTENTION. WHICH WE DID. WE CONTACTED LINCOLN/FORD WHILE ON OUR WAY TO THE EMERGENCY ROOM. WE WERE DIRECTED FROM A RECORDING TO CONTACT LOCAL DEALERSHIP WITH ANY COMPLAINTS. WE CONTACTED THE CAVENAUGH LINCOLN DEALERSHIP IN JONESBORO, ARKANSAS. WE WERE TOLD THAT THERE WAS NOTHING TO PROVE THAT THIS WAS A DEFECT THAT THERE WAS A PROBLEM IN THE SENSOR AND THAT IT WOULD COST AROUND $2,000.00 FOR PARTS AND LABOR. THEY EVEN NOTED ON THE WORK ORDER THAT I THOUGHT THERE WAS SOME KIND ON FACTORY DEFECT AND I WANTED THEM TO VERIFY OR DENY THIS. THEY IN RETURN CHARGED ME $103.00 FOR ESTIMATE THEY MADE OF THE REPAIRS. TO THIS DATE WE ARE STILL WORKING WITH OUR INSURANCE COMPANY TO SEE WHAT KIND IF ANY CHANGES OR REPAIRS THE MOTOR COMPANY ARE WILLING TO MAKE. *NM

WHEN THE CAR IS STOPPED WITH MY FOOT ON THE BRAKE THE IDLE SPEED WILL SUDDENLY AND UNCONTROLLABLY JUMP TO A VERY HIGH RPM. IT IS DIFFICULT TO PREVENT THE CAR FROM SUDDENLY SURGING AHEAD. I HAVE DISCOVERED THAT THE ONLY WAY TO STOP IT IS TO TURN OFF THE IGNITION. IT HAS HAPPENED FOUR TIMES. THE FIRST TIME I WAS SO STARTLED, I WASN'T SURE WHAT HAD HAPPENED. I THOUGHT MAYBE I HAD ACCIDENTLY HIT THE GAS PEDAL AND JAMMED IT. THE SECOND TIME, I REALIZED IT WAS NONE OF MY DOING. I WAS TRAVELING IN BUFFALO NEW YORK AND TOOK THE CAR TO A LINCOLN DEALER THERE ON JUNE 7, 2004. THEY COULD FIND NOTHING WRONG. WHEN I DROVE BACK TO VIRGINIA, IT HAPPENED AGAIN. I TOOK THE CAR TO CHERNER LINCOLN DEALER IN ANNANDALE ON JUNE 15, 2004.THET SAID IT WAS A FAULTY IDLE CONTROL VALVE AND REPLACED IT. ON JUNE 19, 2005 IT HAPPENED AGAIN. I TOOK IT BACK TO CHERNER LINCOLN. THEY COULD NOT REPRODUCE THE PROBLEM AND SO THEY WILL NOT REPAIR THE CAR. IN ALL FOUR INCIDENTS I WAS FORTUNATE THAT THERE WAS NO ONE IN FRONT OF ME AND THAT NO DAMAGE WAS DONE. THIS IS A 2001 LINCOLN TOWN CAR WITH 32000 MILES.

I WAS PROCEEDING SOUTH ON INTERSTATE 71 HALFWAY BETWEEN CLEVELAND AND COLUMBUS, AT 55 MPH. THE ROAD WAS DRY. ALL OF A SUDDEN, THE CAR STARTED DRIFTING TOWARDS THE RIGHT. WHEN I TURNED THE WHEEL TOWARDS THE LEFT, THERE WAS NO IMMEDIATE RESPONSE. WHEN THE CAR RESPONDED, IT STARTED DRIFTING TOWARDS THE LEFT. I HAD NO STEERING CONTROL OF MY CAR FOR ABOUT 10 SECONDS. FORTUNATELY, I WAS ABLE TO STRAIGHTEN THE WHEELS, AND REGAIN CONTROL. I HAD MY MECHANIC INSPECT MY CAR, AND HE DETERMINED THAT THE POWER STEERING PUMP AND ITS ASSOCIATED ELECTRONIC CONTROL SWITCH HAD TO BE REPLACED, AS THEIR MALFUNCTION CAUSED MY LOSS OF STEERING CONTROL. I'VE SINCE HAD THOSE PARTS REPLACED. I NO LONGER HAVE THE OLD PARTS.

DT: THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING THE PASSENGER SIDE AIR BAGS DEPLOYED WITH OUT AN ACCIDENT. SHE TOOK VEHICLE TO THE DEALERSHIP, AND THEY NOTICED SCRAP MARKS UNDER THE CAR, AND SAID THAT WAS THE CAUSE OF AIR BAG DEPLOYING. BUT SHE DID NOT HIT ANYTHING AND SHE CANNOT UNDERSTAND HOW THAT WOULD MAKE THE AIR BAGS DEPLOY.*AK