2001 LINCOLN TOWN CAR Complaints

GAS SHUT OFF VALUE IN TRUNK PREVENTS CAR FROM STARTING FROM TIME TO TIME, DEALER STATES UNKNOWN WHY? THIS HAS OCCURRED SINCE IPURCHASED VEHICLE AT LEAST 1O TIMES AND REPORTED SAME TO DEALER.

DT: WITHOUT WARNING THE PASSENGER'S SIDE AIR BAG DEPLOYED. SHE WAS JUST DRIVING AT NORMAL SPEED AND IN CLEAR WEATHER. DEALER AND MANUFACTURER SAID THAT THE CAR WAS TOO OLD, AND THEY WILL NOT DO ANYTHING ABOUT IT.*AK

THE BRAKES DID NOT FUNCTION AT 30 MILES PER HOUR WHICH CAUSED THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE A CAUSE. *JB

THE CONSUMER WAS DRIVING OFF AN EXIT RAMP BETWEEN 35-40 MPH WHEN THE SIDE AIR BAG DEPLOYED. THE MANUFACTURER REFUSED TO REPLACE THE AIR BAG *AK *NM

WHILE DRIVING 45 MPH THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. *JB *SC

WHILE DRIVING ABOUT 20 - 30 MPH VEHICLE HIT A BUMP IN THE ROAD, AND THE AIR BAGS DEPOLYED INADVERTANTLY.*AK

DODGE DAKOTA HAD SEVERAL PROBLEMS AT LOW MILES, NOTICE SCRUNCH SOUND IN FRONT SUSPENSION. *BF THE CONSUMER NOTICED A SLIGHT WOBBLE AS HE DROVE THE VEHICLE. PLY SEPARATION WAS THE CAUSE OF THE WOBBLE IN THE TIRE FAILURE.

WHILE I WAS DRIVING OUR 2001 LINCOLN TOWN CAR SOUTH ON I95 NORTH OF BALTIMORE, THE LEFT FRONT TIRE PASSED OVER A PIECE OF DEBRIS WHICH TRIGGERED ONLY THE DRIVER'S SIDE AIR BAG. FORTUNATELY, I DIDN'T LOOSE CONTROL. HOWEVER, I APPEAR TO HAVE SUSTAINED SOME "MODERATE ,PERMANENT" HEARING LOSS IN MY LEFT EAR BETWEEN 250-1800 HERTZ. I HAVE BEEN UNDER A DOCTOR'S CARE SINCE THE EVENT AND HAVE TAKEN 5 HEARING TESTS WITHOUT ANY SIGNS OF HEALING OF THE INNER EAR. LOCAL LINCOLN DEALERS INDICATE THAT THEY ARE NOT AUTHORIZED TO DO THE REPAIRS UNDER THE WARRENTY GUIDELINES AND REFUSED TO FIX THE AIR BAG/SEAT EVEN THOUGH THE CAR IS STILL UNDER FACTORY WARRENTY. THEY DIRECTED ME TO MY INSURANCE (GEICO) .I ASKED THEM ABOUT HAVING THEM READ OUT THE "BLACK BOX" HIDDEN ANALOG AND PRE-EVEN DATA-THEY RESPONDED THAT THEY DO NOT HAVE THE SOFTWARE TO READ THIS DATA. INDEPENDENT COMPANIES QUOTE $300 TO READ OUT THE PRE-EVENT DATA IN THE WASHINGTON DC AREA. I HAVE YET TO HAVE THE REPAIRS DONE -WHICH ARE BEING COVERED BY GEICO . I AM VERY CONCERNED ABOUT A DEALER'S INABILITY TO ASSURE ME THAT THE SYSTEM IS NOT DEFECTIVE AFTER THE REPAIR. I AM AWARE OF THE ODI EFFORTS/ANALYSIS RELATED TO THE TENDENCY OF THIS TO HAPPEN WITH THIS MODEL (BEFORE FORD MODIFIED THE SENSOR LOCATION AND SOFTWARE IN LATER PRODUCTIONS) AND I WOULD LIKE TO DISCUSS ODI'S APPROACH IN EVALUATING THAT THIS CAR HAS NO KNOW SAFETY DEFECTS IN SPITE OF THE LARGE NUMBER OF NON-SIDE ACCIDENTS TRIGGERING THE SIDE AIR BAG.*AK

WHILE DRIVING 70 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER LOST CONTROL OF THE VEHICLE, AND A TIRE BLEW OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TIRE NEEDED TO BE REPLACED DUE TO TREAD SEPARATION. *AK

NEW DELTA SIERRA DIAL TIRES PURCHASED 06-04-04 FOR PROFESSIONAL DELIVERY VEHICLE. AT 4,644 MILES RIGHT REAR TIRE TREAD TOTALLY SEPARATED WHILE IN ROUTE WITH CLIENT ON FREEWAY CAUSING LOSS OF CONTROL OF VEHICLE, BLOWOUT, AND EXTENSIVE DAMAGE (APPROX $4,000.00) TO LIVERY VEHICLE. YOKOHAMA TIRE CORP ASKED FOR TIRE AND DENIED LIABILITY ALTHOUGH OFFERED "GOOD WILL" OFFER OF $2,000 WITHIN DAYS. PRODUCT LIABILITY MANAGER ANNE STOTT INDICATED A ROAD HAZARD CAUSED SEPARATION, NOT DEFECT, AND SAID A ROCK THE SIZE OF HER HAND COULD HAVE CAUSED THIS. HUSBAND KEVIN BURNS IS ONLY DRIVER OF VEHICLE AND NEVER RECALLED ANY SUCH HAZARD OR INCIDENT. HIS DRIVING RECORD IS IMPECCABLE (OVER 35 YEARS, PROFESSIONAL DRIVER TOTAL OF 12 YEARS) AND KEVIN TAKES EXCEPTIONAL CARE OF HIS VEHICLES. IF ONLY A ROCK LIKE MS. STOTT SAID DID THIS WE FEEL THERE IS A SERIOUS LACK OF QUALITY CONTROL IN MANUFACTURER'S STANDARDS. THERE ARE OTHER SUCH COMPLAINTS IN FILE. IF IT WERE NOT FOR KEVIN'S EXCELLENT DRIVING SKILLS (PER CLIENT INSIDE VEHICLE DURING INCIDENT) THERE MOST CERTAINLY WOULD HAVE BEEN A SERIOUS ACCIDENT WITH INJURIES. COLLISION CENTER MANAGER EXPRESSED CONCERN TO REPLACE REMAINING 3 DELTA SIERRADIAL TIRES ON CAR DUE TO SAFETY ISSUES ESPECIALLY AS WE CARRY PEOPLE FOR HIRE IN OUR BUSINESS.*AK