LINCOLN Complaints

I am reporting a serious mechanical defect in my 2008 Lincoln MKX involving the internal water pump. This vehicle uses the Ford 3.5L V6 Cyclone engine, where the water pump is mounted inside the engine and driven by the timing chain. My water pump failed unexpectedly, causing coolant to leak into the engine oil. This design flaw poses a serious safety risk due to potential engine failure while driving. This could lead to the engine seizing without warning, loss of power steering and braking, and increased risk of a crash. Ford and Lincoln are aware of this issue, and many owners have reported similar failures, but no recall has been issued. Repairs cost thousands of dollars and often require full engine replacement. This is a known design defect that puts drivers and passengers in danger. I urge NHTSA to investigate and mandate a recall before someone is seriously injured or worse. This failure is unpredictable, dangerous, and affects many vehicles using this engine platform

Car purchased in Feb 2022. November 9, 2023 after a couple of previous complaints about the car riding rough, this time , after telling them the car jumps and throws into the next lane, it was diagnosed as having passenger rear leaking strut, front pinion seal leak, front driveshaft c/v joint torn and leaking grease. These were repaired under warranty. Dec 2024: had noise and had vibration felt through floorboard - diagnosed with problem in front differential and found carrier bearing failure and damage to case from bearing failure/spun. The axle housing assembly was replaced. April 2025: transmission shifting hard and clunk noise as well as riding rough again. These transmission assembly will be repaired for known problems on original 10 speeds but they don’t fix until customer complains, the rear differential pinion seal is leaking and the front struts are leaking. Something is very wrong with the suspension, drive train and transmission in this vehicle.

The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Lincoln MKX. The contact stated that while driving at an undisclosed speed, the check engine warning light was intermittently illuminated. The vehicle was taken to a local independent mechanic, where the vehicle was scanned, and a fault code for the catalytic converter was retrieved. The local dealer was contacted and referred the contact to the manufacturer for assistance. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

Was uninformed about previous recalls to this same make and model that took place prior to me getting this vehicle. Was told by Ford dealership recently once I took the vehicle for diagnostic for engine light being on that coolant has been leaking into the engine and would require a brand new engine. This has been a manufacture issue that ford has been made aware of years ago and has done absolutely nothing about.

Telescoping button on steering column does not work. The steering wheel is in a low position making it difficult to enter and exit vehicle.

The contact owns a 2015 Lincoln Navigator. The contact received notifications of NHTSA Campaign Number: 25V091000 (Visibility). The contact became aware that the remedy the manufacturer has for the recall repair was to cut the LED wire and disable it permanently. The contact does not agree with the remedy and wants the recall part repaired.

The component that has failed is the Transmisson. The vehicle is available for inspection upon request. We are at risk of being stranded on major highways with small children every day. This vehicle problem has been inspected by both the dealer and two independent service centers. There was one symptom noted that behaved like there may have been water in the gasoline tank. After several attempts to solve the problem, including a Tune-up, we began to see symbols that suggested a more severe problem. These symptoms began the Spring of 2024. There are still warning lamps, messages and frightening symptoms that have resulted from this system failure. I LOVE my vehicle. Imagine my disappointment to learn that many FORD vehicles are under a "silent recall" for such repair that the company is well aware of, yet you sold me this vehicle anyway. Please notify me that you will replace the Transmission or give me full trade in value toward a 2025 Lincoln Nautilus. Our family has been a FORD family for many years. We'd like to remain. What can you do? Thank you for your careful consideration.

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (Visibility); and the remedy was available, and the vehicle was scheduled for the repair. The vehicle was taken to the dealer, who informed that the contact that the recall remedy called for the dealer to disconnect the LED light wires. The contact expressed dissatisfaction with the recall remedy, stating that she believed simply disconnecting the LED light wires did not constitute a repair. The manufacturer was made aware of the issue and confirmed the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact stated while driving 25-35 MPH, the battery monitor sensor message was displayed approximately every five minutes, and the battery warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.