LINCOLN Complaints

The lane keeping system on the Lincoln Navigator L is very heavily “right handed”and hugs the right line while cruise control is active. The lane centering over corrects and bounces off of the center line and right hand side lanes on two lane highways. This caused me to strike a mailbox and chase $7k worth damage to repair. The dealership and Lincoln customer service has been inattentive to my concerns despite the repeated professional complaints. I believe the radar and sensors are out of collaboration and require techinical support

While using the Ford BlueCruise system the Eye Detection monitor is not detecting that I am looking forward while driving and frequently goes first to the "Watch the Road" initial warning, which is supposed to clear by pressing the OK button on the steering wheel. Several times clicking the OK does not clear the initial warning and then the vehicle goes into a more active response by suddenly braking with the Resume Control warning which is supposed to deactivate when you press the gas pedal, however in one instance the system did not deactivate and I was nearly rear ended by another vehicle who also had to brake suddenly due to my vehicle not exiting the ADAS system takeover. I have since disabled the BlueCruise system while waiting for the vehicle to be brought to service.

Twice while at a stop light with my foot on the brakes because of an incline, the engine sped up like it was grasping for air and the engine shut down. It started back each time, but the second time, my engine light came on. I called AAA since I am a member and went there for the repair. They diagnosed it as a brake booster problem and printed a copy of the Ford document sent to all US Ford and Lincoln Dealers regarding Customer Satisfaction Program 13N02, supplements 2 & 3. AAA suggested I take it to a Ford/Lincoln dealer and have the repair made under the recall. However, when I contacted Ford/Lincoln, they declined to even look at my car and said the recall was VIN specific and my car was not listed. Interestingly at the dealer and when I called and talked to several people at Ford and then Lincoln, they all asked my mileage. My mileage is 134,000, and 13N02 says it is effective up to 150,000 miles. The Ford document does not mention being VIN specific and my car is listed, a 2011 MKX with less than 150,000 miles. Your site says there are no open recalls for my car as well. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Lincoln MKT. The contact stated that while the vehicle was parked, the power steering system failure warning light illuminated. The contact was unable to maneuver the steering wheel as needed. The vehicle was taken to a dealer where it was determined that the power steering needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 12,980.

The contact owns a 2018 Lincoln MKC. The contact stated that an unknown warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that there was a misfire coming from ignition coil #3. The dealer replaced the ignition coils; however, the failure recurred several times. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated while driving 30 MPH, the engine overheated. The contact pulled over to the side of the road. The contact then drove to the nearest Auto Zone, where coolant was added to the vehicle; however, the failure recurred a week later. The contact stated that the vehicle also experienced excessive fuel consumption. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 99,000.

Vehicle randomly dies while driving. Can happen at anytime and at any speed. No warning at all. Does not leave a check engine light so no code is recorded. Very dangerous. Otherwise vehicle runs well but is too dangerous to drive. All steering, acceleration, brakes, etc. are lost when it dies. Will immediately start back up if in park or neutral and foot on the brake. Again - DANGEROUS! This has been going on for over 6 months now. Some days all ok and other days can be multiple events.

I had all recalls taken care of for my new vehicle I purchased yet I am still having issues with the screen going all black and not working when having my cellphone plugged in. Usually it will come back on once I unplug it but not always.

The car rattles very loudly upon starting every time it is started. I have lost acceleration power while driving through intersections. I took to dealership and it is confirmed it is the cam phasers. No lights have come on in dash.

The 2019 Lincoln MKZ electrical system is faulty in my vehicle. Despite having all doors locked with car on and running someone was still able to open my door from the outside and essentially was carjacked, robbed, and severely beaten by 6 men. I did file a police report so it’s all documented along with photographs of my injuries sustained.

Unintended/Unexpected acceleration, even while brake pedal is pressed. Happens intermittently. Most scary time for me happened in Publix parking lot at crosswalk for pedestrians. I thought I was going to hit the pedestrians. There are two drivers for this car and has happened to both of us. Just now, [XXX] around [XXX] it happened again when the other driver was driving out of Subway parking lot near St. Johns river into right lane of 3 lanes of traffic near an intersection with a car tuning left right in front of us. Very scary and glad no collision. No, to dealer or independent service dealer question. No, to the manufacturer, police, insurance representatives or others question No, to the warning lamps, messages, or other symptoms of the problem question INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)