LINCOLN Complaints

The contact owns a 2013 Lincoln MKZ. The contact stated while driving at various speeds, the steering was vibrating and jiggling. The contact stated that the steering wheel was loosened near the gear housing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.

Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.

The steering wheel is loose and feels as if it wants to come apart from the steering column.

The contact 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the heating system activated independently and was blowing hot air on a 90-degree summer day. The contact stated that the failure had been recurring and persisted while driving. Upon investigating the failure online, the contact related the failure to the Front Control Interface Module (FCIM). The dealer and the manufacturer were notified of the failure and informed the contact that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

ANSWERS: 1) VEHICLE LURCHED FORWARD CRASHING INTO A GARAGE DOOR AND VEHICLE SHUT DOWN. VEHICLE IS AVAILABLE FOR INSPECTION. 2) CRASHING INTO GARAGE DOOR COULD HAVE CAUSED BODILY INJURY. 3) THE PROBLEM HAS NOT BEEN REPRODUCED OR CONFIRMED AT THIS TIME. 4) THE VEHICLE/COMPONENT HAS NOT BEEN INSPECTED YET. 5) NO PRIOR WARNINGS OR SYMPTOMS. THE INCIDENT OCCURRED [XXX]. 6) THE VEHICLE IS EQUIPED WITH PRE-COLLISION ASSIST WITH AUTOMATIC EMERGENCY BRAKING THAT DID NOT OPERATE. 7) THE VEHICLE IS BEING REPAIRED AND I WILL HAVE LINCOLN INSPECT THE VEHICLE UNDER WARRANTY BEFORE DRIVING IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There was a recall for a loose steering wheel bolt . The recall was repaired at the dealership but now the steering wheel is loose again. I feel like this issue is grounds for a second recall. Not sure what is going on . Please advise before something bad happens

I’m a snowbird and in the past 18 months, of which I was in Iowa for 12 months of this time, the dealership has replaced the fuel pump five times. I’m scared to take this vehicle out on the highway. The module that controls the fuel pump has been replaced once. The third replacement I didn’t even get off the dealers lot before it quit

The contact owns a 2022 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 24V368000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available and informed the contact that the part needed to be ordered. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Pre-collision doesn't seem to be working in these vehicles. Update was to be released in Q2 of 2024 and as of late November not updated. My vehicle has last checked mid-November, and they tested a new one still on lot and it didn't work, and talked to a salesperson who said he delivered a new one the week of Thanksgiving and it didn't work either.

The brakes keep failing on my 09 Lincoln mks. It has happen 4 times. Each time 4 different shops said the brake booster, abs system or master cylinder is bad. Have replaced each time and it will last 6 months and it the brakes will go bad again. A few times I was in traffic and couldn’t stop until the last minute luckily I haven’t ran into anyone yet . That’s a very scary situation. Yes I have took to a dealer and independent service centers. No it haven’t been inspected by manufacture no more than the dealership I got it from. No warnings or anything other than the brake paddle going all the way to then floor. I’ve also had problems with the sway bar. They have been replaced twice. I have been on many forums and even people I have ran into say their Lincoln is doing the same exact thing. Please we need answers