2013 LINCOLN MKS Complaints

While driving home in the center lane on the XXX[XXX] Parkway, my steering wheel locked suddenly, preventing me from turning left or right. As I used my full strength to turn right against the tightness of the steering wheel, trying to get off at the next possible exit, the power to the steering wheel abruptly returned, causing me to swerve out of control, past the right lane, onto the shoulder and into the grassy roadside area. The vehicle didn't suffer any bodily damages. I struggled mightily with the steering but was able to drive home safely and park it. The next morning, I took the car to a mechanic, who after checking the power steering, informed me that the E.P.A.S. motor sensor at fault and that there's an active service recall on vehicles fitting the year, make, and model of my car. I called Lincoln of Queens Center, and was told that my vehicle was not on the list for recalls. This was after I provided them with my VIN number. The customer service representative couldn't give a valid or specific reason why my VIN number was excluded from the list, except to say, "that's the way it's always been, I don't make the policies." In search for a better explanation, I was transferred to Ford Recall department, then Client Relation Center, where representative [XXX] submitted an A.S.O form and referred me to (N.H.T.S.C), where I spoke with Ms [XXX] who stated that they are not responsible for omitting certain VIN#'s from the recall list. I don't want to believe that a powerful and reputable automobile manufacturing company like Ford and Lincoln would exclude certain VIN numbers from their service recall list, knowing at any time, a faulty motor sensor, needed for safe navigational steering, can go bad, resulting in multiple automobile accidents, that can cause serious injuries, or death to innocent unsuspecting motorists. If possible, I would highly appreciate if Ford/Lincoln could add my VIN number to their recall list Truly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

Rear camera backup camera fails to show, says to contact dealership and does not display image although camera is properly intact.

Recall Notice: NHTSA 25V270 My Lincoln MKC VIN# [XXX] has a recall 25V270. I also have a 2013 Lincoln MKS Vin # [XXX] with no recall BUT which has the issues with the rear view camera it intermittently displays a blank and image is upside down and some times it will be normal. Should it be considered a recall due to the image may reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. Which is stated on the **** IMPORTANT SAFETY RECALL**** Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Water pump failure or malfunctioned causing the engine to over heat and then to engine stall going 75 mph. After having it towed it was determined the water pump was leaking. It put myself and others at risk of an accident. The water pump sits directly in the center of the engine so it can’t be inspected so easily and only option is to just replace. The water pump was confirmed by a licensed Lincoln Certified Dealer and failed at 69,639 miles. Many others have reported having this same issue. There was a warning signal that flashed as the engine reach an overheating temp, but there were none prior the incident .

rear-view camera issue causing inverted, distorted, or blank image. I paid to replace the camera when I purchased the used vehicle. The replacement rear view camera installed at the dealership has the same issue. I would like this rear view camera to be part of the recall ongoing for rear cameras as apparently the replacement parts have the same issue. This rear view camera was replaced and continues to fail on my 2013 Lincoln MKS.

The Lincoln was parked. When I started the car, the steering wheel would not move at all to the right or left. Simultaneously, the warning appeared that said, Power steering fault. The car was towed to the dealership. They diagnosed the car and fixed the software and replaced the steering module. Apparently, there was a recall on Lincoln MKS vehicles in 2015. I did not own the car at that time. The dealership service person said there was no recall on the VIN for this car. The notice on this website said No Unrepaired Recalls. My concern is that if the car was in motion and the power steering turned off there could have been an accident and injuries as a result.

The contact owns a 2013 Lincoln MKS. The contact stated that while reversing, there was a huge blast of white smoke coming from the exhaust pipe. There were no warning lights illuminated. The vehicle was taken to the local dealer for routine maintenance and was diagnosed and determined that the water pump was leaking, the turbo charger was losing power, the power transfer unit was overheating, and the water pump was overheating. The water pump was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

REAR CAMERA ON 2013MY LINCOLN MKS has been replaced and the replacment continues to fail. The camera either does not work producing no image, the image is upside down, or the image is grainy. The original camera failed and I replaced it and the replacement is failing the same way. I have spent over $1000 replacing this rear camera. It seems the new camera installed is the same one getting recalled on new vehicles and I believe my rear camera should be part of this recall since it was a replacment part.

The contact owns a 2013 Lincoln MKS. The contact stated that while operating the vehicle, the defroster setting malfunctioned, and the contact was unable to defrost and clear the windows, creating a visibility hazard. The vehicle was taken to the local dealer who diagnosed that the Accessory Protocol Interface Module (APIM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 157,000.

The climate control system malfunctions by raising the temperature for the heater without any input. When turned off, it turns on by itself and resumes raising the temperature until it maxes out. This occurs when first started and also while driving, causing a severe distraction as the beeping is distracting and the temperature will not stop rising even when the My Temperature buttons are pressed to decrease the temperature. Other MKS owners have complained online. The car is available for inspection upon request. Sustained distraction while trying to find the temperature adjustment buttons and the off button lasts too long, creating a serious driving danger and large potential for an accident, even a head on accident. I have only experienced this when using the heater. It has not happened to me in the summer yet. I have not taken it to a dealer, yet. I will soon to find out how much they want to charge me for their vehicle design failure. The vehicle has not been inspected by others. There were no warnings or messages or symptoms. They first appeared within the last six months and have gotten worse with time. Now the runaway climate control occurs more frequently while driving.