2017 LINCOLN MKZ HYBRID Complaints

Vehicle began to feel as if it was losing the ability to get any power to the engine. I would push the pedal to accelerate but even fully compressed the vehicle would not go above 30mph. I attempted to drive the vehicle in to be inspected at a dealership and while on the way the steering wheel completely locked and an Emergency Light appeared on the dashboard stating "Safely Park Vehicle". It was a Horrifying Experience to be driving In traffic and lose control of the vehicle but luckily I was able to coast the vehicle to the side of the road to safety without crashing! Although the vehicle was fully powered, it would not move and I had to call AAA in order to get the vehicle towed to the closest AAA Approved facility which was AutoWorks Diagnostics & Repair in Kittery, ME. They observed fluids had leaked out but were unable to locate where the leak was coming from and very Loud Noises that appeared to be coming from in between the Engine and Transmission . After researching online they found that there were Two Recalls involving the welds on the Torque Converter detaching from the engine. They also found a recall on the front brake hoses rupturing & leaking brake fluid as well as a Recall with the steering wheel retaining bolt loosening & detaching while driving which could also have contributed to the issues experienced with the vehicle and the safety concerns associated as I was driving in traffic and lost Total Control of the vehicle which could very likely have caused a Major Accident! Unfortunately None of these recalls have been associated with the VIN connected to this vehicle and the manufacturer; Lincoln, to this point has refused to discuss any of the issues having to do with the four recalls being associated to my specific 2017 Lincoln Hybrid Premier 2.0L gas engine with 6 speed transmission although this specific year, make & model has each of these reported recalls.

The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that while driving 35 MPH, there was an abnormal sound coming from the engine. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,800.

There was a recall for a loose steering wheel bolt . The recall was repaired at the dealership but now the steering wheel is loose again. I feel like this issue is grounds for a second recall. Not sure what is going on . Please advise before something bad happens

Loose steering wheel issues as described in existing recall Safety Recall 18S08 Dealer repaired at a cost, and was informed that the vehicle was not eligible for the recall. Bolt replaced and retorqued to sped. Service performed by Fiesta Lincoln 1720 S Mesa Dr, Mesa, AZ 85210 on 10/21/2024 with approx cost of $240 (final invoice not available at this time.)

The vehicle transmission shift is controlled by buttons to the right of the dashboard. The letters identify Power on/off, R, Dr., etc.. The identifying imprints for each shift within a short time are erased, making it impossible to readily identify and engage in the appropriate gear or command. This poses a hazard when approaching a difficult traffic situation, when parking, or a safety issue when the power button is mistakenly turned off, when the reverse button is pressed when you are expecting to engage into Drive. It's also important to note that the vehicle safety break is engaged through the transmission posing another safety issue.

The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that while attempting to replace all four tires, the contact became aware that the lug nuts were swollen. The vehicle was taken to the dealer, who informed the contact that the lug nuts needed to be heated to remove from the wheel studs. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Driving down the road in my black MKZ Hybrid -the red triangle sign came on and I had 6 seconds to safely get off the road, the vehicle then was non responsive. The start button was flashing and would not completely turn off. Towed to a local Ford dealer- I was informed today that the hybrid battery's temperature was 190 degrees then stated 145 degrees. The air temperature at the time was 118 degrees. Ford dealer stated they did not know what to do about it - it's just too hot. My concern is my safety and that of others were put at risk due the vehicle shutting down automatically. The temperature of the lithium battery at the time of shut down (190-145 degrees) risk of explosion? Failure of Ford not to "look" into the issue or provide me with a loner car - The car was purchased to drive in all weather - I would think that the engineers would have tested the vehicle in various weather and temperature - it works in weather -5 below zero.

The contact owns a 2017 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that while his wife was driving at 70–75 MPH, there was white and black smoke coming from underneath the hood. The vehicle stalled and made an abnormal sound. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the timing chain malfunctioned inside the engine, which caused the spark plugs to completely melt. There were several unknown misfire codes. Additionally, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer, who informed the contact that the catalytic converter had failed, which caused the engine to overheat. Additionally, the piston rod had a hole melted through the center, and the exhaust mounts were melted along with several other unknown parts. The dealer confirmed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The contact owns a 2017 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the brake warning light was illuminated. Additionally, the vehicle stalled and was towed to the residence. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.