LINCOLN Complaints

Misfire of Cylynder 1 and then had it replaced. Still losing coolant and rough start intermittently. White smoke from exhaust

The contact owns a 2021 Lincoln Corsair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. In addition, the contact stated that an unknown warning light illuminated with a message to “Stop Safely Now” displayed. The contact stated that the vehicle stalled in the middle of the roadway. The vehicle was towed to the dealer where it was diagnosed with the high-voltage battery failure. The contact was informed that the high-voltage battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under NHTSA Campaign Number: 22V331000 (Electrical System). The contact was informed that the VIN was not included in the recall. The failure mileage was approximately 86,384.

More than once while driving, the 48inch dashboard screen and the center touch screen, and power steering and the majority of electrical components would cease to work at all once and without warning. Essentially, the car goes "dark" like a computer that had its power cord pulled from the wall. Twice I had to come to a stop, with minimal ability to steer (no power). Eventually, after about 60 to 90 seconds, the screens rebooted slowly and regular functionality was restored after about another 60 to 90 seconds. This is not the same screen sequence as when you enter your car. Service at the dealership told me there are "various software issues with this new technology, as well as suspension, battery and severe electrical issues, many of which are posted recalls, and others are recalls pending or they have paused fixing until they can deliver new fixes, since previous fixes failed". I took my 24 Nautilus (ICE not hybrid) in for recalls on the suspension and it "going dark" while driving. I was told, and my service records include notes from the tech that also state this, that other customers are experiencing the same issues, and to expect more recalls. “This vehicle has been a nightmare”. Approximately 2 months later I was while driving down a highway exit ramp approaching a crossing city road, the vehicle again "went black". No lights or screen presence or indicators could be seen – no speedometer, no steering, no safety features such as emergency brake assist or lane assist activated. Zero control of the car. I recall screaming "I have no control! OMG!" My car hit a curb, then guard rail, then flipped and rolled, totaled the car. The driver and passenger front airbags did not deploy, the curtain bags did. I suffered minor injuries but luckily no major ones. I got the car because of all the safety features for my wife and kids. But I'll never buy another after seeing the car lose all power and control three times, the third flipping and rolling uncontrolled.

Seat has easy exit/entry memory function. As soon as the door is unlocked the driver's seat moves forward and the steering wheel moves down to the drive position. Then it is difficult for the driver to get in. An elderly driver with poor balance could fall and get injured trying to get in.

Car (93,000 miles) was operating fine, no check engine nor any other lights. I go into pharmacy come back out get in car to shift gears into drive and I notice the brake pedal sink to floor. As I am driving I notice that when braking it continues to take a longer distance to stop (brake light comes on). I recently had a spinal fusion so my safety and others was put into jeopardy. There was no waring of potential problems and I regularly have the car maintenance with no indication of needing any work done. I noticed all brake fluid was gone so I refilled hoping for the best but the fluid leaked out of the front passenger side brake line causing the fluid to be sprayed everywhere. Since, the problem happened so suddenly I checked for any brake problems concerning my vehicle type and I found that it has a recall for this problem. This has been an inconvenience due to being my only source of transportation, I need to get my meds, recovering from back surgery, now this!

The contact owns a 2015 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed, the driver's rear window power switch was enabled to lower window; however, the driver's side rear door opened instead. The contact stated that the failure occurred several times. The contact was concerned because there were small children seated in the rear of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,445.

My car was vibrating and shifting weird. I recently repaired the brakes thinking that was the source of the vibration however the vibration escalated and the car shakes violently when stopped and jerk forward after releasing the brakes. My mechanic said this was a known issue with my model and pointed me to Customer Satisfaction Program 20N07. I spoke with Ford who indicated my VIN was not eligible for this CSP.

The car had a recall, and they worked on it. A few years later the power steering went out while driving and almost had an accident. They did not replace the steering gear they only worked on the steering module. If they had replaced the steering gear, it may have solved the whole problem. They know there was a problem and did not do their best to solve it. There may be thousands of vehicles waiting for the time when there could be a serious accident due to Ford's negligence. I was moving slow when the steering quit and may have saved my life or others in over vehicles. I was told it is over $4,000 to repair. I cannot afford the repair. I am without a vehicle to drive. I need it for doctors' appointments.

engine misfires, using up antifreeze PO302 PO316 Took to dealer, wanted to replace engine but I am 3 months out of warranty

While driving on [XXX] I was in traffic, Car ahead of me was 2 Car lengths ahead, emergency Brake slammed on! I had put my foot lightly on brake to slow down to keep safe distance! We were violently thrown forward( unexpected stoppage) . Car in back had to slam on its brakes and swerve off Road to keep from hitting us! This has happened about 4 times. I have taken Car to dealer and they keep saying there is nothing wrong with the Car! The Service guy who I am assigned to told me to cut off the Braking system. If it’s not safe why do the keep it on the Car and sell it! I am afraid to drive the Car for fear I will be killed or injure somebody else! The Service dept does not note what I brought Car in for on my service history, this is deceptive record keeping! Claiming I brought Car in for other services, when I clearly complained about the Braking problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)