LINCOLN Complaints

The contact owns a 2008 Lincoln MKX. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

While the cruise control was engaged on the highway without touching anything the with the speed set to 65mph the speed would suddenly increase to in excess of 75 mph before I could catch it and reset the speed back to 65mph. Also there would be times when the speed would decrease below 65mph by 10 to 20 mph and not reset to the 65mph speed. This was happening when the AutoGlide self driving feature was not engaged- just regular adpative cruse control.

[XXX] Wednesday we were traveling from Charlotte NC headed westbound on [XXX], a 6 or 8 lane highway, speed limit 70+ mph, when our 2021 Lincoln Navigator suddenly lurched and the engine completely failed. There weren't any warnings by the vehicle prior to the incident. There were two of us in the vehicle at the time, and we suddenly found ourselves in a situation of extreme risk. It was 4 - 5 pm during rush hour traffic. The driver was able to maintain composure and our tires continued rotating long enough to coast and cross over 3 fast moving lanes to get us slightly off the side of the highway. It was a very frightening and unsafe situation, not only during but after the engine failure, as we were on a very busy, noisy highway not knowing where we were or what to do. We live in Ohio and our plans were scheduled only for 8/25/24 (leave Ohio)-8/29/24 (return to Ohio). Our Lincoln was towed the night of the engine failure to Classic Ford Lincoln in Shelby NC, and it's been there for 7 days. The tow driver could not start the engine. He had difficulty (20 minutes trying) getting it into neutral so he could put it on the flatbed. The total engine failure problem isn't yet diagnosed. Classic is the only one to examine it. We had to extend our NC hotel stay for two days waiting for the vehicle to be repaired. On 8/31 we couldn't wait any longer and had to rent a vehicle from Enterprise to return home; leaving our Navigator in NC. Lincoln Roadside Assistance has been very difficult and inattentive to our dire circumstances. We're now faced with a situation of not having our vehicle, not having a diagnosis, and concerns about whether the vehicle will be dependable when/if it's returned to us. We have to travel often and fear Lincoln could leave us in bad circumstances again even if they can find the current problem and repair it. It seems to be something extraordinary or uncommon or a diagnosis would have happened by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

After the original 2.0L EcoBoost in my MKC Black Label failed from coolant intrusion around 37,500 miles in May 2023, the replacement engine my dealer installed also failed from coolant intrusion. This time, it failed in July 2024 after less than 5,000 miles. Like the first engine failure, the check engine light illuminated, but this time, the code I saw was P0300 random cylinder misfire. Like last time, the dealer performed a cooling system pressurization test, and the engine failed the test. They also did a borescope inspection and saw coolant leaking into cylinder three's combustion chamber. They also found rust pitting in the cylinder walls. Like last time, they replaced the $7,000+ long block. This failed replacement engine was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC, which Ford's TSB 22-2229 states technicians should use. The engine currently in my car, the second replacement, was assembled in April 2024, having the same block part number of J2GE 6006 AC as the first replacement engine assembled in March 2023. In other words, the dealer installed an engine with the same block part number as the one that failed on me in less than 5,000 miles. All three of my MKC's engines are assembled at Ford's Valencia engine plant in Spain. I'm afraid this second engine replacement will also fail, and I'll have to pay the full cost. In the less than three years I've owned this car, these engine replacements have cost $14,000+. I can't believe how many owners have experienced this coolant intrusion problem, as the 2.0L EcoBoost is used in many models. And it's not just the 2.0L; it's also other variants such as the 1.5L, 1.6L, and 2.3L. I hope Ford will do the right thing and recall these engines, or NHTSA will open an investigation and force a recall. Please help us owners, NHTSA, as there are many, many more of us out there suffering from these notorious engine problems that Ford doesn't want to deal with.

I am satisfied with the help that the customer service assisted me with and that was getting my service moved up to September 26th from the original date of October 30th. But I am not satisfied with the remedy. I have received several written letters from Lincoln that go into detail of the recall on my car and as well they say and in BIG RED LETTERS ..DO NOT DRIVE YOUR CAR UNTIL REPAIRS ARE DONE. WELL, I should say that you see my 2010 Lincoln Mkx is my and only vehicle I own I can not just park it up and forget I have a life and a job because of no fault of my own that my one and only car urgently is needing repair to the factory installed air bags. Therefore I ask Lincoln to assist me with a rental until my car had been repaired. I do not feel safe DRIVING MY CAR.Letter's I have on hand from Lincoln plainly stating DO NOT DRIVE. I am upset Lincoln ortrays they care so much to bombard me with all the recall letters and such but pretty much told me NO WE DONT DO RENTAL CARS So what I am to do??? I don't have rental coverage on my insurance. I couldn't afford it. So what choice do I have??? If I do die from their faulty air bags imploding on me atleast make sure my children and grandchildren knew I begged for a rental but Lincoln couldn't back me with that. I guess making luxury car's for so many years has not left them with much profit Seeing as how in a life or death situation brought on by their mistake they leave their customers to chance it because it cost to much for rentals to ensure their customers are kept safe until their car is serviced and safe to drive. They have no compassion for people is how I am feeling about this whole situation. Only covering themselves legally in the cheapest fix possible to avoid legal issues. Guess Lincoln owners are just numbers and dollar signs and not mothers, fathers, daughters, sons, aunt or uncles or grandparents that are loved and would be missed severely in the event of their death by a recalled air bag.

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle failed to start while pressing the Start button on the key fob. The contact was able to start the vehicle while pressing the Push to Start button inside the vehicle. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle was experiencing excessive coolant consumption. The mechanic diagnosed that there was coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.

Continious soft brake pedal , with failure of brakes a couple of times nearly causing wreck. Auto inspected by Reineke Ford Findlay, Oh. Needs replacement of ABS brake module - hydrolic and electrical. No warning lights ever. Ford needs to extend the ABS module recall to include additional years, one of those being my 2014 MKX. To add to problem, even if I could afford to fix $2,000.00 repair......parts are on backorder........hence defining what a problem this is! This has been going on since April 2024.

I have the 2.0L EcoBoost I-4 (assembled December 2017, engine block part number HV 206 AA) in my 2018 Lincoln MKC Black Label. The head gasket failed at 37,000 miles in May 2023, according to my Ford/Lincoln dealer. It started as intermittent misfiring/running rough with the check engine light illuminated. My scanner detected the code P0301 cylinder one misfire. My coolant reservoir tank level also gradually decreased, with no visible leakage. After waiting weeks to have my engine looked at, they confirmed that cylinder 1 was burning coolant as it failed Ford's cooling system pressurization test. A borescope test also proved that the coolant was leaking into cylinder one's combustion chamber. At this point, I've learned from many complaints online that these engines are notorious for suffering coolant intrusion even at low mileage, and Ford refuses to issue a recall despite this well-known issue that also plagues other EcoBoost I-4 variants. This well-known coolant intrusion problem affecting many Ford and Lincoln models is a costly safety issue for owners. Ford needs to do the right thing and recall these engines. I bought the car in December 2021 with 30,000 miles from a Lincoln dealer in Las Vegas, Nevada, and it was CPO, so the extended warranty covered the engine replacement (long block). Had this not been under warranty, I would have paid more than $7,000. Most owners are not fortunate like me to have a warranty cover this repair. The replacement engine in my MKC now was assembled in March 2023 via the engine code information sticker, with the block part number J2GE 6006 AC.

The vehicle began making a low tapping noise in the front passenger side approximately 2 months ago, which has gradually become louder. It is much more apparent when driving at slower speeds. More recently the tapping noise has been accompanied by a squeaking noise when the wheel is turned, when driving over bumps, when removing the foot from the brake at a red light, when putting the vehicle into drive after being parked all day, as well as when anyone enters/exits the parked vehicle (leading me to believe it has something to do with the suspension). The front brakes were recently replaced and everything appeared normal when the wheel was removed by mechanic. Shields underneath the vehicle were also checked and are all appropriately tight, not loose anywhere. Exact problem remains unknown at this time, vehicle is scheduled for diagnostics at the dealership in just over a month from now.

While turning a corner or going up a slight incline I lose power and the pedal becomes unresponsive for a few seconds. Then the car jutts forward and clunks.