LINCOLN Complaints

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service Brakes” message was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake fluid was leaking from the vehicle. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 59,000. Parts distribution disconnect.

I was driving and all of a sudden break light came on service break system came on all at one time I never had a problem with this never got a warning before hand , I couldn’t stop the car, break pedal literally on the floor, almost hit 2 cars trying to stop the vehicle, I have brand new break pads, break fluid was checked, had to get the car towed back home because its no longer drivable

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In June of 2023, a potential fire recall was issued. Contacted two dealerships, was told no parts available. In August 2023, a second notice regarding fire (whether car is running or parked). Called dealer and was told “no parts yet, out on wait list, no idea when parts will come in.” Called several times.

I have taken my vehicle into my Dealership Service Department once in July, called twice as instructed by the Service Manager in June and August. The battery sensor is not available. I have called two other Dealerships within 30 miles from my home and the part is not available. I have had my battery jumped from the Lincoln Roadside Assistance in the evening after work, the car voltage is currently very low and the car pulls or slows while I am driving. I am concerned and I do not feel safe in driving my vehicle.

The contact owns a 2013 Lincoln MKX. The contact stated while driving 35 MPH and attempting to decelerate, the brake pedal was depressed and went to the floorboard, but the vehicle failed to stop as needed. After pumping the brake pedal, the vehicle was able to come to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake master cylinder. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed an additional failure with the ABS. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.

We had to replace the brake booster. Doing research online I saw that other Lincoln models in the same manufacturing year. A lot had recalls for the brake booster. Our mechanic suggested that we file a complaint with you because the recall should have covered all the Lincoln’s. Thank you

The contact owns a 2014 Lincoln MKT. The contact stated while reversing at 5 MPH, the rear camera was inoperable and the message "Camera Unavailable" was displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.