LINCOLN Complaints

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle will abruptly lose power when accelerating to pass. Typically when travelling between 40 and 60 miles an hour and while accelerating to merge or pass. Vehicle basically stalls. Creates extremely dangerous situation.

Purchased vehicle 7/29/23 While driving 8/19, vehicle auto-shifted from drive into neutral and the check engine light appeared. I was in the process of accelerating from the on ramp & moving to the left lane. Attempts to return the vehicle to drive were unsuccessful & I coasted to the right shoulder of the highway. The brakes were functional. Once stopped, the vehicle functioned as if it were in accessory mode (radio & power windows working). I was unable to move the vehicle out of neutral to park gear. More lights & error messages flashed on the driver display (I have a video). The on/off button & the light at the neutral gear were flashing. I was able to engage the parking brake & remained in the vehicle on the narrow shoulder on the side of the highway. Tow operator arrived & was able to engage the park gear; however, it would not move back into neutral for him to begin the process to move it onto the rollback for the tow. Attempts were made to disconnect/reconnect the battery & to use the vehicle procedures for a low battery which were unsuccessful. There is an emergency release up under the dash; however, to reach the compartment it's in, the driver's door must be completely open & the operator must be on or near the ground. Due to the speed of the vehicles passing (est 60-70mph, most did not move over to the other lane), it was not safe for him to get into the position necessary to get to the compartment. He therefore had to pull the vehicle up on the rollback without being able to get the vehicle into neutral. At times during his attempts, the engine made a clicking noise and smelled as if something was burning. Fortunately, he was able to deliver it to the dealer where service staff were able to release the emergency cord to move the vehicle to neutral to get it off the rollback. As it was being moved, the engine started clicking again. The dealer's service team plans to look at it 8/21/23.

My car shakes and hesitates at times, especially when going uphill or when it is attempting to shift gears. This has put me and my passengers at risk as my car will not pick up, and other vehicles behind me have been forced to brake suddenly or swerve as my car has become an obstacle in front of them. I've been told that it's the transmission. I've also been told that this is a VERY common problem with 2015 Lincoln MKCs and that Lincoln knows about it but REFUSES to issue a recall. He knows of at least 4-5 Lincoln MKCs that have this problem--and he is a small repair shop. Car owners should not be forced to pay thousands of dollars for a new transmission when Lincoln knows that this is a problem specific to the 2015 Lincoln MKC. This happens all of the time and has been occurring for quite a while now.

I want to bring to your attn something I feel is quite hazardous, but is no longer a worry for me. I have a new Lincoln Corsair, top trim, with Blue cruise self driving. I found I could set the cruise for a certain speed, say 48mph, and several min later the vehicle would suddenly accelerate, at times to 70 mph. No one a the dealership had a clue. The chief mechanic took it for a drive. He " could not duplicate the problem". My wife and I , on our own, solved this. One of the dozens of things in the vehicle set up process ( customizing) was to choose a speed above the speed limit ( 5 or 10 or 15 , etc). I assumed it would set off a sound to remind me to check my speed. NO. When the car on cruse control enters an area, pre-mapped for accept Blue cruise (Tesla like self drive), its cameras read the speed limit sign. If I set and was driving at 48 mph, passed a 55mph sign , the car surged to 70mph. It was scary. I have since lowered the setting to 5mph and all is well. I phoned Lincoln in Detroit, Very polite but would not connect me or take a meaningful message. The dealership was respectful but did not have a clue

My 2023 Nautilus is currently at the dealership I purchased from.Shults Lincoln. Steering column, tilt and telescopic adjustments. While driving vehicle the tilt and telescopic moves on its on. This has happened mulitudes of times. The most danderous event occured while my wife was driving and the telescopic feature pinned my wife in the seat. She had no control of steering the vehicle when the this happened. She was in a S turn and it could of been a bad accident, thank God there was no oncoming traffic. She had no control of steering when it telescoped all the way out. She came ever so close of rolling the vehicle. Yesterday 8/16/2023 it happened at the dealership with the salesman and service manager driving the vehicle. This was at the dealership where I purchsed. On 8/14/23 it had a new top steering column cover replaced at Family Ford/Lincoln dealership. They are in Marietta Ohio. I purchased at Shults Lincoln in Wexford PA.. There is no warning lights or caution before this steering column moves on its own. This has been going on sine July 20, 2023. Within the last week the battery has drained completely on 3 different times. 1500 miles registered and I had to jump start the vehicle. Shults Lincoln picked up the vehicle yesterday. This problem is going to get someone seriouly hurt. Its happened well over a dozen times. Its done it twice in one drive.

Cam phasers have started to fail. Vehicle has been meticulously maintained and well taken care of. Ford even did the recall with a reprogram to supposedly fix the issue back in 2022. We always change the oil between 5,000 and 6,000 miles.

When vehicle is put into park, you can hear the transmission slam into place as well as feel the car jolt. When vehicle is in park and moved to reverse, the car will delay and then throw into gear moving backwards causing a jolt and increased speed.

Vehicle had roof leak which resulted in visible water stains on roof liner, issue persists with now having rust stains on liner from the same area the roof leak was occurring.

I push my start button and it makes the starting nose and after a few minutes it starts and when I go to move it stalls out and then won't start again or starts and stalls again. But the next day drives fine. And it has been happening now for months even after we fixed the high rich codes it was giving out but now there's no codes appearing.