2019 LINCOLN NAVIGATOR Complaints

The dealership said the Cam Phasers were bad, and I saw that there was a NHTSA report on it. The manufacturer paid a percentage of the cost to fix, but not the entire thing. This is a vehicle that an elderly woman purchased before her husband passed and now runs her grand kids around in. Although the problem was fixed it was bothersome to not have this known issue addressed and risk stranding the occupants. NO warning lights no messages, just a rattling noise at start up. The vehicle had 59000 miles on it.

The contact owns a 2019 Lincoln Navigator. The contact stated that while parking the vehicle, the front driver’s side seat belt pretensioner inadvertently deployed and released smoke. The vehicle was towed to the residence and could not be repaired by a mobile technician. The vehicle was then towed to a dealer, where it was determined that the seat belt needed to be replaced. The contact later received notification for NHTSA Campaign Number: 26V344000 (Seat Belts); however, the dealer informed the contact that the seat belt would be replaced out-of-pocket because the remedy was not yet available. The contact was provided an estimate for the repair. The failure mileage was approximately 85,000.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving 20 MPH with his wife inside the vehicle, seated in the front passenger seat, there was an explosion like a gunshot coming from the front passenger seat. The restraint warning light illuminated after the explosion. There was a sulfur odor inside the vehicle after the explosion. The contact's wife sustained injuries to the left hip and lower spine, and was treated at the ER, where a CT scan, X-rays, and bloodwork were taken, pending a checkup of the spinal and nerve symptoms. The failure mileage was approximately 110,157.

COMPONENT FAILURE: The driver-side front seat belt retractor & pyrotechnic pretensioner assembly spontaneously & violently deployed while the vehicle was in motion. Immediately following the explosion, the vehicle's dashboard SRS/Airbag warning light illuminated & remains locked on. The component is currently intact & remains inside the vehicle; it is fully available for physical inspection upon request. SAFETY RISK: The component fired with a gunshot-like sound inside the enclosed cabin, forcefully locking & pinning the [XXX] driver against the seat. This sudden explosion & physical restraint severely startled the young driver, nearly causing a loss of vehicle control. Had this occurred seconds later as we exited the subdivision & turned onto CR 346 heading toward Whitehouse—which is a narrow, fast-moving two-lane county road with no shoulder—a severe head-on collision with oncoming traffic or a road-departure rollover would have been unavoidable. The incident caused ongoing shoulder/chest soreness to the [XXX] driver & extreme distress to an autistic passenger in the vehicle. Furthermore, the driver's safety belt is now completely flaccid & inoperable, leaving the driver with zero crash protection. DEALER CONFIRMATION: Not yet confirmed by tech. Dealer did not provide/offer an emergency drop-off or inspection stating a 4-day delay (Wednesday) would be likely- leaving 1-car family stranded. 3rd-PARTY INSPECTION: None. Vehicle remains parked at residence awaiting safe transport. WARNINGS/SYMPTOMS: Zero symptoms, alerts, or warnings prior to failure. SRS light triggered immediately at moment of deployment due to system fault. ADDITIONAL DATA: This incident is a direct failure under NHTSA Campaign Number 26V344 (Lincoln Service Action Code 26S34) regarding the spontaneous, unprovoked deployment of front seat belt retractor pretensioners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hard shifting while maintaining 30-50 MPH. If there is a slight incline it slams into 9th gear. It also shifts hard when decelerating.

My 2019 Lincoln Navigator was parked sitting for 2 hours before a fire under the belly of the vehicle became a blaze. Neighbors had to use a fire extinguisher to get the fire out. I was at work (Ford Motor Company) while my wife and kids just made it home and was out of the vehicle. Jack Demmer Lincoln service the vehicle due to it shutting down completely with no warnings. (The vehicle would shut completely down WHILE DRIVING for 5 to 8 seconds every time it goes over ANY BUMB OR UNEVEN SURFACE OR PATCHE in the road. It would come back on in neutral mode. I have to put it back in drive mode ALL WHILE THE CAR IS MOVING AT ANY SPEED IT WILL DO THIS.) They return the vehicle back to me as if everything was fixed. 4 weeks later it's a blaze of fire under the body.

While a passenger was riding in the company-owned Lincoln Navigator, the front passenger seat belt suddenly tightened with significant force without a collision or other apparent triggering event. The seat belt remained extremely tight against the passenger and caused visible bruising. We later became aware that Ford has issued safety recalls involving inadvertent deployment of the seat belt retractor pretensioners on certain Lincoln Navigator vehicles. We are reporting this incident as a suspected seat belt pretensioner/retractor malfunction and are requesting that it be documented and investigated.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the front driver’s side seat belt retractor pretensioner deployed. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 117,000.

Yesterday while driving on I-65 my car all of a sudden seemed to by hydroplaning even thought no water on the water and steering was super unstable and not able to control the vehicle. I had to pull off the side and drive with flashers all the way while driving at a slow speed. The interior lights also kept coming on by themselves.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at 40 MPH, the transmission unexpectedly downshifted. Additionally, while slowing down and driving under 40 MPH, the transmission experienced a rough downshift, causing the passengers inside the vehicle to lunge forward from their seats. The vehicle was taken to an independent mechanic, who flushed the transmission, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.