LINCOLN Complaints

The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that while attempting to replace all four tires, the contact became aware that the lug nuts were swollen. The vehicle was taken to the dealer, who informed the contact that the lug nuts needed to be heated to remove from the wheel studs. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Driving down the road in my black MKZ Hybrid -the red triangle sign came on and I had 6 seconds to safely get off the road, the vehicle then was non responsive. The start button was flashing and would not completely turn off. Towed to a local Ford dealer- I was informed today that the hybrid battery's temperature was 190 degrees then stated 145 degrees. The air temperature at the time was 118 degrees. Ford dealer stated they did not know what to do about it - it's just too hot. My concern is my safety and that of others were put at risk due the vehicle shutting down automatically. The temperature of the lithium battery at the time of shut down (190-145 degrees) risk of explosion? Failure of Ford not to "look" into the issue or provide me with a loner car - The car was purchased to drive in all weather - I would think that the engineers would have tested the vehicle in various weather and temperature - it works in weather -5 below zero.

One morning I started the car and it was running rough. Soon after the engine light went on. We contacted the Ford dealership and they advised us that they could not examine the vehicle until next week and advised us to go to the local car dealership who would run a diagnostic and we code take the results to the dealership and they would check the error code for what may be causing the engine light to come on. We took the car to a local car parts store who ran a diagnostic then took the error code to the local Ford dealership who informed us that the error code showed a problem with misfire of some kind and they could not look at the car until the follwowing week. The dealership stated it was okay to drive the car until next week when they can look further into the problem. We drove the car for a few days when the car showed that it was overheating. We then took the car to a car parts store near by (different from the previous car part store) who found the car was low on antifreeze and refilled the car with antifreeze. A few days later the Ford dealership examed the car and found the engine was leaking antifreeze into the cylinder. The dealership infomed us that service advisory that this was a know problem with this Make and Model of vehicle and stated this was a "design flaw" with this engine.

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated while driving approximately 20 MPH, there was a beeping sound heard and the "Steering Assist" and "Service Track" warning lights illuminated. The contact stated slightly corrected the steering wheel and became aware that the vehicle had lost power steering functionality. The contact was able to pull off the roadway and shifted the vehicle into park(P) and turned off the vehicle. The vehicle was restarted however, the power steering functionality was still inoperable. The contact drove the vehicle to the residence. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2015 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact also stated that while reversing, the rear-view camera screen displayed a distorted image or a blank screen intermittently. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brake was inoperable. The Service ABS warning light was illuminated; however, the contact stated that the vehicle was driven to her residence with caution. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact researched and discovered NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) in which her vehicle experienced the same failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.

There have been several occasions now where I go to brake and there is no brake! My foot goes all the way down to the floor. This can happen at a steady speak of 50 or at 10 miles an hour. It is very scary and very dangerous. I have had to use my emergency brake to stop the car. I have had my brakes changed and "bled" several times. I am concerned this is going to cause a catastrophic accident. In researching this issue, I have seen that this is a common issue with the Lincoln MKZ. In fact prior years have already had a recall. Please, remedy this issue.

The contact owns a 2014 Lincoln Navigator. The contact stated while driving at an undisclosed speed, after activating the HVAC system, she heard an abnormal rumbling sound coming from behind the dashboard. As a result, the contact stated that she was unable to fully use the HVAC system, including the defroster, potentially reducing front windshield visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 22S56 (HVAC), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 122,000.

my power steering sensor fault light came on and it was recalled a while back & expired a few months ago unbeknownst to me.

Engine stops randomly and without warning while vehicle is in motion. Vehicle is available to inspect. This has happened on city streets and the highway. Trailing vehicles run the risk of a rear end collision at high speeds. The Lincoln Service Department has been unable to replicate this system failure. Reported to the Ford/Lincoln service department multiple times. They have inspected the vehicle multiple times. NO warning at any time.