LINCOLN Complaints

Went to get in it this morning, and said no key was detected. Okay, whatever, we'll use a backup code. The screen never prompted for a backup code. We had the key inside the vehicle, so we use the Lincoln Way App to start the car and figured we can get it going from there. Nope, the car was running and everything was going, yet it won't allow us to select Drive, Reverse, or Neutral. Sat there for a bit, fumbling around and nothing worked to get the vehicle in motion. We finally hit enough buttons for the vehicle to shut off, we got out, locked the doors, plugged it in, and just allowed it a few minutes to reset. Notta. Got all this on video. I finally had to pop the hood and use the freaking 2021-2023 Explorer / Aviator Hybrid Vehicle Emergency Response Guide to kill 12v power to the thing. After all that, it allowed us to get in and drive normally. However just a few hours later... 2,600 miles on the odometer and we were driving approx 55mph and the Aviator engaged the parking brake for about half a second. Nasty noise, huge bucking from the chassis, and just a split second of extreme confusion and wondering WTF. The red "park brake" was illuminated on the dashboard, and everything seemed normal afterward. However, immediately after that incident it then disabled adaptive cruise control via a message on the dashboard (no cruise worked). We drove home without further incident, called the dealer, and they stated to call Lincoln Roadside Assistance, get it towed back to the dealer that it was just a few days ago, and they'll deliver a loaner to us. A few hours later, it's on the tow truck. This is the second time this vehicle has placed us in danger. The first issue I'll report after this is submitted. Thank you.

2022 Lincoln Navigator L Reserve has many issues with Modules one of them that keeps goes bad is Apin which controls the screen and all other features like Massage seats Running Boards and Music and all other controls that gets disabled when it goes bad it’s a frequent problem which I has been having often changed 3 times but the problem is persistent Lincoln hasn’t made a recall for this particular model they are keep updating the software or replacing Apin but it’s not a long time fix you’ll have this issue as long as you have this model it’s my 4th time getting fix other issues with this model is blind spot sensor that goes on while driving and it stays on the screen till it’s get reprogrammed at the dealership with updates so this 2022 Model is not as same as the other Lincoln Navigator models

The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving approximately 10 MPH and pressing the brake pedal, the brake pedal extended to the floor causing the stopping distance to be extended, almost causing the vehicle to crash into the rear of another vehicle. Upon inspection, it was discovered that brake fluid had leak from the vehicle. The vehicle was later towed the residence. The cause of the failure was not yet determined. The failure mileage was 70,000.

The contact owns a 2022 Lincoln Navigator. The contact stated while parked in a parking lot on a stormy day, lightning struck nearby the vehicle, and the vehicle lost electrical power. The vehicle failed to start after several attempts. The vehicle was towed to the dealer; however, the vehicle could not be restarted. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 57,000.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Without any warning light on dashboard, brake pedal on our 2013 Lincoln Mkx became very difficult to press. So difficult my wife is unable to do so at all. Takes an alarming amount of space to come to a complete stop. Very dangerous and almost caused an accident. A recall took place a few years back before we owned this vehicle (recall 13n02) and listed brake booster as the cause up through the 2013 model. For some reason our vehicle was not included. Regardless of if manufacturer says the problem was resolved by the time our vehicle was manufactured, that is clearly not the case. I have read countless testimonials from people in similar situations (same vehicle, year,and problem), so why is this not being addressed? Why has this recall not been reopened? Do you really need to wait until enough people have been effected, or enough accidents have been reported, or enough lives have been lost before this becomes something you'll address? This is extremely dangerous, happened with no warning, and I'll be damned if I'm going to wait on the sidelines until someone finally decides to pay attention. Somebody needs to do their damn job and get on this. For Christ's sake, do better