LINCOLN Complaints

The contact owned a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2022 Lincoln Corsair. The contact stated while reversing, the rearview camera image turned blue. There was no warning light illuminated. The contact stated that the failure occurred increasingly. The contact received recall notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention), however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The contact stated that the failure had been occurring routinely. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100. VIN tool confirms parts not available.

The contact owns a 2019 Lincoln MKC. The contact stated that while her son was driving at an undisclosed speed, the vehicle started to shudder. The engine overheated warning light and the check engine warning light was illuminated. The contact’s son was able to drive the vehicle to the contact’s residence. The contact then stated that after the vehicle had been parked for approximately two days, she started the vehicle and the vehicle started to shudder with the engine overheated warning light, and the check engine warning light illuminated was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the battery and unknown wiring harnesses and sensors had failed and an in-line fuse to the battery monitor sensor power circuit needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the front center underneath the vehicle. The contact then stated that she received notification of NHTSA Campaign Number: 23V378000 (Engine). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 59,000.

The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the part became available and the camera has been replaced.

The contact owns a 2016 Lincoln MKC. The contact stated that while driving at various speeds, the RPM was fluctuating. During the failure, the check engine warning light was illuminated, and the vehicle was decelerating. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 100.

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I drove my 2015 Lincoln MKZ in to my driveway which is not steep grade and the front bumper hit the drive way and ripped the bumper. This car has very low front end. I called Lincoln up and complained about this low bumper problem. Lincoln customer service just blew me off. They acted like I was first person ever to complain. When I told them that You Tube Video has this problem listed they ignored me. This would not be a big deal if the bumper was 2 piece and all that had to be replaced was a bumper guard but the replacemrnt bumper covers the whole front end. Replacement bumper runs between $500 - $700. Labor to replace bumper runs from $500 - $1000 depending on shop. This is outrageous. Lincoln knew of this problem for years and did nothing to fix the problem. The least Lincoln should do is replace the bumper at no charge and provide me with discounted installation charge. What can I do? I covered the crack with tape so it would not spread but this looks terrible!

The contact owns a 2016 Lincoln MKC. The contact stated that on three separate occasions, while driving at undisclosed speeds, the vehicle jerked and stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact then smelled a burning odor throughout the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then received notification of the NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was made aware of the failure, but no further assistance was provided. The failure mileage was unavailable.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.