LINCOLN Complaints

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, a burning odor was detected. No warning light was illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKC. The contact stated that after refueling, the vehicle failed to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic several times; however, the failure recurred after each visit. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.

Rail Track for to Sunroof breaks. Plastic clips cause the sunroof to stay open and unable to close. Causes damage to interior when rains Confirmed by Dealer. Lincoln stated they re-designed the Rail track system but did not offer a recall. Was told "I" have to replace the entire rail track for the moonroof, $4000 to fix. Yes, It was inspected by a Mechanic. No warning indicators

While driving down GA 140 near Waleska, GA, I hit a bump in the highway and the hood popped open. It stopped at first catch and I was able to stop before hood came all the way up. Was able to open hood completely and relatch successfully. No further incident's but it was very stressful to get the vehicle stopped and correct the problem before the hood opened beyond the first latch and would have come up and stopped my view of the highway which had a lot of traffic. This is only incident I have had with hood popping open by itself just by hitting a bump in the road.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled inadvertently. The contact was unable to veer to the side of the road and turned on the hazard lights. The contact was able to restart the vehicle after several minutes; however, the failure recurred every 2 miles. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The vehicle was taken back to the dealer, where the fuel rail pressure sensor was replaced; however, the failure persisted while the contact was driving back to the residence. The vehicle was taken back to the dealer, who informed the contact that the second fuel rail pressure sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that she noticed a strong fuel odor while starting the vehicle, and there was white smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was towed to the dealer, who diagnosed that there was coolant intrusion into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,884.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKX. The contact stated that while driving at an undisclosed speed with the brake pedal depressed to the floorboard, the vehicle failed to come to a complete stop. The contact stated that the brake pedal had to be manually raised to the normal upright position. Upon visual inspection, the contact observed brake fluid leaking from the rear brake lines underneath the vehicle. The brake fluid warning light was illuminated prior to the failure. The vehicle was taken to an independent mechanic, who determined that the passenger’s side rear brake hose had ruptured. The vehicle was repaired, but the failure later occurred on the driver’s side rear brake hose. After investigating the failure, the contact related it to NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 70,000.