LINCOLN Complaints

Front sub frame rusted out completely on drivers side, passenger side is fine. The frame could separate at any time which could cause you to loss control of car without warning. Took car to get lower control arm replaced and repair shop saw rust damage to sub frame and took pictures. Called Ford to tell them about issue, they are having a dealer inspect it on 11/25/2022.

I remote started my SUV I got in after 7 minutes put it in reverse heard a loud noise and my panoramic sunroof shattered in on me. There was nothing on it, nothing hit it, it just shattered and rained glass down on me.

The contact owns a 2003 Lincoln Aviator equipped with Cooper Tires, Tire Line: Hercules HTS-Terra-Trac, Tire Size 245/65/R17, DOT Number: (N/A). The contact stated that while driving at an undisclosed speed, the driver's side front tire sidewall separated in the center. There were no warning lights illuminated. The local dealer and manufacturer were not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 02T003000 (Tires). The vehicle was not diagnosed or repaired. The tire and vehicle failure mileages were unknown.

The contact owned a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and later Campaign Number: 21V158000 (Air Bags) however, the parts to do the repairs were unavailable. The contact had made several attempts to set up recall appointments, however, the dealer kept advising her that the parts were not available. The contact stated that while driving approximately 20 MPH and following a right bend on the road she crashed into a parked vehicle. The contact stated that it was raining and the road surface was wet. The contact's vehicle crashed into the driver's side of the parked car, damaging the rear quarter panel and both doors. The contact's vehicle had damage to the front driver-side bumper and headlight, and the passenger door which was crushed by the impact. The contact stated that both side-impact air bags deployed but did not inflate and that the driver and passenger front air bags had not deployed. The contact stated that she received minor cuts to her left leg and bruises to the left side of her face, neck and shoulders. The contact stated that she had been transported by ambulance for medical attention. The contact's vehicle was towed from the scene and taken to an impound lot where it had later been declared a total loss by the contact's insurance provider. The police had filed a report. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 230,000. Parts distribution disconnect.

The contact owns a 2012 Lincoln MKS. The contact stated while driving 70 MPH and attempting to honk the horn, there was no sound coming from the horn. The vehicle was taken to the dealer and the mechanic stated that the steering column control module needed to be replaced. The vehicle was not repaired because the parts were discontinued. The manufacturer was contacted but offered no assistance because the parts were no longer available. The failure mileage was 79,000.

After getting an oil change and battery software update, I headed home. Before arriving home the warning light to service Power steering and traction control came on. Returned to dealer, they said the power steering needed to be calibrated. Left and before making it home power steering stopped working and warning lights returned. Dealer has stated the power steering gear needs to be replaced but because the milage is 224,000 and the car is over 10 years old Ford will not extend the warranty and it will cost $2,500 to repair.

2018 LINCOLN MKZ. CONSUMER WRITES IN REGARD TO FAULTY FUEL PUMP. THE CONSUMER IS REQUESTING TO BE REIMBURSED FOR THE FAULTY FUEL PUMP.

The contact owns a 2016 Lincoln MKX. The contact stated that while driving at various speeds with her seat belt fastened, the front driver’s side seat belt loosened upon movement in the seat, without warning. The contact also stated that the seat belt failed to retract while attempting to unbuckle the seat belt. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Vehicle would not start. Did not recognize key fob, phone app for engine start or the password.

The contact owns a 2017 Lincoln MKT. The contact stated while driving after the vehicle had been in idling for 4-5 minutes, there was an excessive amount of smoke coming from the exhaust pipe. There was no warning light illuminated. The contact stated that the vehicle was making abnormal rattling sounds while driving at various speeds. Additionally, the contact stated that the vehicle occasionally failed to start. The contact was able to start the vehicle after two attempts; however, there was a significant amount of smoke coming out of the exhaust pipe. The contact stated that he was able to drive the vehicle; however, the vehicle would not exceed 30-35 MPH. An unknown warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.