LINCOLN Complaints

Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.

The contact owns a 2008 Lincoln MKX. The contact stated that while his son was pulling up to a stop sign prior to pulling into oncoming traffic and noticed a dump truck speeding that lost control and eventually crashed into the passenger side door. No air bags deployed. The driver had received injuries to their shoulder, arm, and minor whiplash. No medical attention was needed. The driver of the truck had not received any injuries. A police report was filed. The vehicle had been towed to a body shop. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Lincoln Navigator. The contact stated while driving approximately 10 MPH and reversing into a parking space, the brake pedal was depressed and went to the floorboard and failed to stop the vehicle as needed. The contact stated the vehicle was stopped by the curb. The contact stated that the low brake fluid warning light was illuminated. The contact stated that she purchased brake fluid and had filled the reservoir however, the brake pedal failed to return to the normal position. The brake functionality did not return. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power brake booster and brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The failure mileage was approximately 40,000.

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife’s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416

The contact owns a 2015 Lincoln MKC. The contact stated that while she was unlocking the door, she noticed that the black plastic covering over the keyless entry pad located on the door frame was cracked. The contact stated that the keyless entry pad location on the passenger side had also begun to crack. The contact stated that the crack lines had spread and had the appearance of a spider web on both keypads. The contact was concerned that water could leak into the keypad and short circuit the pad. The contact had taken the vehicle to a local dealer, where it was diagnosed that the keypad panels needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000.

I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly, when I slow to break, the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns. I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall. I do notice a flood of these vehicles in the market for sale. I'm afraid to drive this vehicle.

1. THE MONITOR ON THE VEHICLE WENT BLACK ON 2 SEPARATE OCCASIONS SO FAR WHILE THE VEHICLE WAS MOVING. THE SCREEN REBOOTED BUT CAUSES THE RETRACTABLE RUNNING BOARDS TO BE LOCKED IN THE UP POSITION. IN ORDER TO ADDRESS THE RUNNING BOARDS YOU MUST GO INTO THE SETTINGS AND ADJUST THE RUNNING BOARDS FROM OFF TO AUTOMATIC. 2. DURING USE OF THE ACTIVE ASSIST, THE VEHICLE ON SEVERAL OCCASIONS HAS JUST SUDDENLT DECELERATED TO 45MPH REGARDLESS OF THE SPEED THAT WAS SET. THIS HAS OCCURED WITH NO VEHICLES INFRONT OR TO THE SIDES ON STRAIGHT ROADS.

The contact owns a 2015 Lincoln MKZ. The contact stated that while driving approximately 30 MPH, the brake pedal was depressed and went to the floorboard. The brake fluid light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.

On 10/20/2022 while driving the sun roof exploded. Nothing hit the roof. The glass shatter all around the perimeter of the roof. The sound was like a shot gun blast next to your ears. Fortunately, the shattering glass did not cause a wreck or injury. The Ford garages I called stated I would have to pay for the damage. It seems this is not an uncommon occurance.