LINCOLN Complaints

The vehicle back up camera and computer screen went totally dark and would not come back on, so that when I backed out of the garage, I could not see on the rear side of the vehicle, as to any pedestrians walking across my driveway , beside nor behind my vehicle. I drove the vehicle back into the garage and ran my errand in our other car. When I came back from the errand, I tried to get the screen up again, by starting the car, and the HOME page came on the screen, and when I put the vehicle in reverse, it once again, showed the rear view of the driveway and cross way, to see that there was no pedestrian behind me; putting any neighbor child who ran across my drive while the garage walls blocked them from my view, in danger. After that one instance, it hasn't done it since. Today, while in shop for routine maintenance, I mentioned it to the Service Advisor. He said "There's a recall out on that, " I said ,"will you fix it today while I'm here?" He said , "yes'. At home, upon reviewing paperwork ,about what was done, no mention of fixing the recall, nor seeing why the camera screen went dark, was made. So, I called the Dealer and was told "There is no outstanding recall on your vehicle" They have told me I may make an appointment to leave my car at least a day for them to diagnose the problem. There was no warning , before the backup screen on my dash went totally dark. This was one time and, on May 27, 2022. Our vehicle barely has 1000 miles on it. We bought it new in January, 2022. Since the Dealership did not write down my complaint, I decided to give you a written statement.

The rear-end failed does not have tempered axle There was a recall on 2003 lincolns with same problem but when I enter vin It does not pull anything up Lost control of car and had to be towed home have not had it to the dealer yet

The contact owns a 2005 Lincoln LS. The contact stated all four tires melted and rusted to the ground and the belly of the vehicle fell out. The contact also stated the vehicle was overheated. There were no warning lights. The contact put tape underneath the engine to keep it in place. The contact drove the vehicle to the local mechanic which diagnosed the failure with a tire stripped. The vehicle was towed to a junkyard. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 100,000

3 of the 4 doors stopped opening from the outside. The door handles were completely inoperable.

I purchased the vehicle a few months ago from a small used dealership in Anderson, SC. The seller/owner raved about the condition of the car and all seemed well until after the purchase when I discovered there was an Open Recall for the driver's airbag. However, when I contacted the local Ford dealership and the NHTSA website I found there is "No Remedy" available from Ford. According to various websites, I find that the risk factor is listed as RED due to the extreme temp variation and perpetual humidity in South Carolina, but some state is getting these replacement bags, though not here. We do not have a garage or carport so the car is outside and subject to all the variations constantly. I can find no means of notifying Ford that I am the new owner of this VIN so will never receive the mandated mail notification. I am elderly and do not believe I should have to wait until there is an explosion in order to get some action. Takata cannot be the only manufacturer of airbags. My vehicle needs to be made safe NOW and not THEN. Somehow I would bet that a bag is available if I were able to afford it on my own.

Drivers side headlight intermittently goes on and off. Signal light does not work when this happens. Have been told that headlight control module would need to be replaced, but Lincoln and Ford no longer has the part.

The contact owned a 2010 Lincoln MKX. The contact stated while driving at 30 MPH and crossing an intersection, another vehicle crashed into the passenger’s side of the vehicle and pushed the vehicle into oncoming traffic. As a result, another vehicle crashed into the driver’s side of the vehicle. The contact was knocked out unconscious. The contact was later informed that the driver’s side air bag had exploded and projected sharp fragments that caused injuries to her body. The contact was transported to the hospital with the assistance of emergency units. The contact was diagnosed with a subdural hematoma on both sides of the brain, six broken ribs, bruised sternum, subdural hematoma on the right breast, knee injuries, neck stenosis, bruises on the ankle, and on the entire right side of the body. Additionally, the contact sustain brain hemorrhage that required brain surgery. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,000. The contact stated that the passenger side airbags were replaced. While waiting for the parts to replace the driver side airbags, the accident occurred and caused harm to the contact.

The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 45 MPH, there was a brake booster fault and the contact depressed the brake pedal to the floor. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,300.

The contact owns a 2017 Lincoln Navigator. The contact stated when starting the vehicle, the vehicle lost brake functionality. The brake fluid warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,500.

I WAS DRIVING GOING OVER 50 PER MILE ON HWY , WHEN I TRY TO TAKE THE EXIT MY VEHICLE KEEP GOING STRAIGHT I CAN'T MOVE THE STEERING WHEEL , I WAS ALMOST GOING TO THE TREES THAN I STOP . AND I THINK THIS PART OF RECALL PLEASE CONTACT ME AT [XXX] THANK YOU . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).