LINCOLN Complaints

Water has entered a headlight and has caused the turn signal, DRL and headlight functions to fail intermittently. Ford/Lincoln has inspected and acknowledge the defect, and it is covered under warranty. However, they have not and do not admit to having a replacement headlight available. They do have headlight assemblies available for new car production and choose to use the new assemblies for new car production but have not set aside a headlight to honor my warranty claim in over 2 months. This is a significant safety issue for me and my family.

I have a 2002 lincoln LS v8 the passenger ball joint came loose and broke had it fixed driver side has now came loose and rattling

The contact owns a 2014 Lincoln MKZ. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road and within 1-2 minutes he was able to restart the vehicle. The contact stated that the failure was intermittent. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 123,000.

Takata Recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Door ajar notification continues to illuminate when all doors are secure. First incident happened on 1/25/2022. Was sent in for repair and returned on 2/2/2022. Issue happened again while driving on the interstate on 3/10/2022, and is back in for repair. This notification causes domes lights to continue to illuminate which is a danger at night, and will not allow for doors to lock.

Turning signals don't work. I bought this used 2008 Lincoln Navigator with the written text on my phone that said the used car lot took the vehicle to their mechanic and he said he had fixed the problem. I called him (the mechanic) upset and said the used car lot said he fixed the problem. He said he didn't say that; the signals could not be fixed without certain parts (computer parts) that are not available from anywhere. The parts are not being made and the re-conditioned parts are not available from re-conditioned businesses. I did sign an "as is" bill of sale with the understanding they would fix the signals. I have saved those text on my cells phone. They initially took responsibility of the defected signals by asking the mechanic to replace the signal arm. That didn't fix the problem. If they did this to me, they would do it to others. Now I have an unsafe vehicle that I should not drive. I also took this vehicle to a Lincoln dealership who confirmed what their mechanic stated.

We have swollen lug nuts on our vehicle. We are unable to rotate our tires and our service technician states they all need to be replaced. They state the "outer shell is swelling". The vehicle is available for inspection. This is a safety concern since the lug nuts can break. No warning lamps or messages are shown. These were professional inspected by a trained technician at Chapel Hill Tire located at 502 W Franklin St, Chapel Hill NC 27516. 919-967-7092

The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 45 MPH, the brake pedal was depressed and traveled to the floorboard. The contact stated the braking distance was extended due to the failure. The contact stated that no warning light was illuminated. The vehicle was taken to a dealer who stated that the failure was caused by the front driver’s side brake rubber hydraulic line that needed to be replaced due to damage. The contact stated that the vehicle was currently at the dealer for the repair. The manufacturer was notified and stated that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The approximate failure mileage was 47,000.

Complaint Lincoln 2009 MKZ air vent grid on dash board broke in various places and collapse also, it appears the dash board in front of air vent grid is raised. Causing the defroster to not work properly and the window shield does not clear properly. I was told to fix the problem the whole dash board needs to be replaced. I see this as a design and manufacturer defect and that Lincoln should repair at no cost to Lincoln owners. Lincoln is a Luxury line this should not be happening.

Vehicle year is listed as recalled under NHTSA recall 15V005 but not included based on production date. After starting vehicle and navigating into moving traffic, vehicle exhibited identical symptoms (stopping unexpectedly while in motion, no force to gas pedal, slowing to a stop/locking up as if in acc mode). Check engine light illuminated, vehicle restarts after full shut down and drives. Upon next subsequent start up vehicle stops unexpectedly at random and requires full restart all while in motion. Evaluation by licensed technician reviewing vehicle code lists fuel pump failure identical to recall specifications. High risk as shut down is unexpected and occurs while in motion among other vehicles at speeds at or above 5mph