LINCOLN Complaints

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTED A NATURAL GAS SMELL IN MY CAR ONLY WHEN HEAT ON IN CAR AND NOT CONSTENT, JUST IN SPIRTS I WOULD GET A STRONG SMELL. THEN LAST WEEK MY CAR STARTED MAKING A WEIRD WHINNING NOISE THAT HAS GOTTEN LOUDER AND MORE CONSISTENT OVER THE PAST WEEK. I NOTED THE 2013 MKZ HAD RECALLS FOR ISSUES LIKE THIS BEFORE. I JUST PURCHASED THIS CAR USED 3 MONTHS AGO.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) AND OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

INCIDENT #1: I WAS DRIVING ON A 45 MPH ROAD THAT I FREQUENTLY DRIVE. ALARM AND LIGHTS FLASHING TO WARN ME OF AN IMPENDING CRASH. **THERE WERE NO OTHER VEHICLES ON THIS ROAD DRIVING IN EITHER DIRECTION. 1/15/2021 INCIDENT#2. I WAS DRIVING ON A 45 MPH ROAD NEAR HOME. NAVIGATION STARTED ON ITS OWN GIVING DIRECTIONS GIVEN TO DRIVE TO A LOCATION THAT WAS NEVER ENTERED PREVIOUSLY INTO THE SYSTEM. 2/4//21

I WAS GOING UP TO NEW YORK AND CAR STALLED ON BUSY I 95 NORTH HIGHWAY. I GOT IT TOWED TO MECHANIC IN NJ. HE TOLD ME FUEL PUMP RELAY MODULE AND FUEL PUMP IS BROKEN. HE FIXED IT. I CALLED LINCOLN ABOUT RECALL FOR FUEL PUMP RELAY MODULE RECALL AND OF COURSE THEY DENIED MY COMPLAINT, THEY TOLD ME THAT MY VIN IS NOT IN THEIR RECALL. ACTUALLY FUEL PUMP RELAY MODULE WAS BROKEN TWO TIMES IN SAME CAR COSTED ME OVER 1000$ TO FIX PLUS TOWING... UNACCEPTABLE AND DANGEROUS

THERE IS A RECALL FROM THE LINCOLN FORD COMPANY FOR BRAKES WHICH HAS BEEN ONGOING SINCE 2019. THEY KEEP DELAYING THE IMPLEMENTATION OF THE PART SAYING THEY ARE STILL IN THE TESTING PHASE. THEY ARE NOT GIVING OWNERS THE OPTION FOR COURTESY LEASES.

BRAKES FAILED WHEN DRIVING DOWN MY DRIVEWAY, WHICH IS A STEEP HILL. RECEIVED SIX ERROR "SERVICE NOW" MESSAGES: SERVICE ADVANCETRAC, CHECK BRAKE SYSTEM, HILL DESCENT CONTROL FAULT, PARK BRAKE MALFUNCTION, PRE-COLLISION ASSIST NOT AVAILABLE. WAS ABLE TO ROLL TO A STOP AND HAD TO CALL TOW TRUCK. SUBSEQUENT CONVERSATION WITH DEALER SERVICE DEPT , WAS TOLD RECALL 20U29 APPLIES. GAVE ME A DOZEN 'CODES' FOR FAULTY/AFFECTED SYSTEMS ON CAR BEFORE I STOPPED HIM BECAUSE I DID NOT UNDERSTAND THE ACRONYMS. I HAVE SEARCHED AND CANNOT FIND A RECALL BY THAT NUMBER. THE BRAKE FAILURE WAS SCARY AND I AM GLAD IT OCCURRED AT HOME.

MY UNCLE CAR 2010 LINCOLN MKZ HAVE PROBLEM WITH BRAKE. WHEN DRIVE BRAKE PEDAL OK,,,,BUT SOMETIME PARK AT HOME ALL NIGHT LONG AND MORNING START ENGINE AND BRAKE PEDAL GO DOWN ON FLOOR. HE NEED TO PUMP BRAKE SEVERAL TIME TO MAKE BRAKE PEDAL GOES UP SO HE CAN DRIVE. BRAKE LIGHT ON DASH SOMETIME WENT ON WHEN DRIVING BUT BRAKE PEDAL NORMAL HE BRING TO DEALER AND LET THEM CHECK OUT,,,BUT NO PROBLEM SOLVE,,,THEY STILL DON'T KNOW WHAT HAPPEN

DRIVER SIDE SEAT WORMER WAS ON STARTED SMELLING PLASTIC AND IT STARTED SMOKING ATTACHED IS THE PICTURE OF IT.

HOOD ON MY 2013 LINCOLN MKZ IS STARTING TO RUST AND THIS IS SHOULD NOT BE HAPPENING ON A CAR THAT IS LESS THAN 10 YEARS OLD. I FEEL LIKE IT'S A QUALITY CONTROL ISSUE BECAUSE THIS CAR IS NEVER DRIVEN ON BEACHES AND WE DON'T HAVE SALTY ROADS IN FLORIDA. THE RUST IS OCCURRING ON THE EDGE OF THE HOOD NEAR THE GRILL AND THE PAINT IS BEGINNING TO CHIP.