LINCOLN Complaints

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TURN SIGNAL LAMP WAS INOPERABLE. THE VEHICLE WAS TAKEN TO TAYLOR MTR CO-WAYNESVILLE (524 RUSS AVE, WAYNESVILLE, NC 28786) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MOISTURE ENTERED THE HEADLAMP HOUSING CAUSING DAMAGE TO THE BULB AND TURN SIGNAL LAMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

MY VEHICLE'S INTERIOR TEMPERATURE WILL AUTOMATICALLY INCREASE TO ITS MAXIMUM SETTING VERY QUICKLY. I NOTICED THAT IT'S DUE TO THE TOUCH SENSITIVITY OF THE TOUCH PANEL, WHICH CONTROLS THE VEHICLE'S AIR CONDITIONING, HEAT, MUSIC CONTROLS, AND MORE. THIS HAS ALMOST CAUSED ME TO CRASH BECAUSE OF DRIVER DISCOMFORT AND HAVING TO WARM UP THE TOUCH PANEL WITH MY HANDS, IN ORDER TO ALLOW IT TO STOP CHANGING BY ITSELF. THIS HAPPENS EVERY DAY AND IS VERY CONCERNING. AREAS OF THE TOUCH PANEL ARE UNRESPONSIVE AS WELL. I NOTICED THIS SOON AFTER MY VEHICLE RECIEVED AN OVER-THE-AIR UPDATE (A FEW MONTHS AGO). THIS OCCURRED JUST AFTER MY VEHICLE REACHED THE 100K MILE MARK WHICH WAS THE WARRANTY LIMIT ON THE COMPONENT. MY VEHICLE CURRENTLY HAS 111,900 MILES ON ITS ODOMETER.

I WAS DRIVING, NORMALLY AROUND TOWN. MY BRAKES HAVE BEEN WORKING FIND AND NORMAL UP UNTIL THIS POINT. THEN, ALL OF SUDDEN I WENT TO PRESS MY BRAKES AND THE PEDAL ALMOST WENT TO THE FLOOR. LUCKILY, THERE WAS NOT ANY CARS IN FRONT OF ME OR WAS AT AN INTERSECTION. SEVERAL WARNING LIGHTS CAME ON: CHECK ENGINE WRENCH, ABS LIGHT, SERVICE ADVANCE TRACK AND E BRAKE LIGHT. SO, I WAS CLOSE TO MY HOME AND I DROVE IT SLOWLY TO MY HOUSE AND CHECKED UNDERNEATH THE HOOD. THE BRAKE FLUID LEVEL WAS FINE AND NO BRAKE LINE LEAKS WHATSOEVER. NEXT, I RESEARCHED THE PROBLEM ONLINE AND FOUND OUT THAT IT IS AN ABS MODULE FAILURE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THEIR ABS SYSTEM, BUT FOR ONLY YEARS 2006-2010. GO FIGURE, THE NEW MODULE COSTS OVER $500 PLUS, THEN LABOR CHARGES AND A DEALER HAS TO REPROGRAM THE ABS SYSTEM. WOW, WHAT A SUPER EXPENSIVE UNFORESEEN REPAIR PILL.

TL* THE CONTACT OWNS A 2017 LINCOLN MKC. THE CONTACT STATED WHILE DRIVING AT 40 MPH ON A MAIN ROAD, A VEHICLE ON THE PASSENGER SIDE CUT HER OFF TURNING INTO HER LANE. AS A RESULT, THE VEHICLE REAR ENDED ANOTHER VEHICLE ON THE MAIN ROAD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THE CONTACT SUSTAINED BONE BRUISES IN HER STERNUM AND DISPLACED RIBS. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 63,000. *DT*DT

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD (301 N. FRANKLIN ST, HEMPSTEAD, NY 11550) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

MAY OF 2021 WILL MARK TWO YEARS SINCE I BEGAN HAVING ISSUES WITH MY 2008 LINCOLN MKZ ABS SYSTEM. LINCOLN OFFICIALLY ISSUED A RECALL ABOUT MY SPECIFIC VEHICLE IN JANUARY 2020. IT IS UNACCEPTABLE FOR A FIX TO NOT YET HAVE BEEN ESTABLISHED FOR THIS. I CANNOT SELL MY CAR AS NO ONE WILL BUY IT WITH THE ISSUE AND I CANNOT TRADE MY CAR FOR ANOTHER ONE BECAUSE THE DEALERSHIPS CANNOT SELL THE TRADE TO A CUSTOMER DUE TO THE RECALL. I AM BEING HELD HOSTAGE BY A CAR I CANNOT DRIVE IN INCLEMENT WEATHER DUE TO THE ABS SYSTEM NOT FUNCTIONING PROPERLY.

DRIVER SIDE FRONT SEAT HEATER DO NOT WORK, BUT PASSENGER FRONT SEAT DO WORK. PASSENGER SIDE LOW BEAM LIGHT STOPPED WORKING.

ONLY 118,000 MILES ALL MY 2007 LINCOLN MKX AND THE TRANSMISSION IS OUT OH, I BOUGHT A LINCOLN BECAUSE I THOUGHT THEY WOULD BE A GOOD VEHICLE TO BUY JUST BECAUSE THE NAME I GUESS BUT I GUESS I WAS WRONG BECAUSE YOU SHOULD NOT HAVE A TRANSMISSION OUT AT 118000 MILES.

TL* THE CONTACT OWNED A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT 20-25 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE WENT ACROSS THE ROAD AND HIT A MAILBOX THEN A POLE. THE AIR BAGS DEPLOYED AND CAUSED A CHIN ABRASION, NOSEBLEED, CHEST AND RIB PAIN TO THE CONTACT AND MEDICAL ATTENTION WAS RECEIVED. THERE WERE NO WARNING LIGHTS ILLUMINATING WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO A LOT AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THERE WAS A POLICE REPORT FILED. THE CONTACT STATED THERE WAS A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) BUT HIS VIN WAS NOT A PART OF THE RECALL, HOWEVER THE VEHICLE EXPERIENCED THE FAILURE OF THE RECALL. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.*DT*JB*DT*JB

TL* THE CONTACT OWNS A 2015 LINCOLN MKS. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING 3/4 OF A TANK AFTER FILLING UP THE TANK. THE CONTACT STATED SHE NOTICED A FUEL LEAK INSIDE THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S AND FRONT PASSENGER'S SIDE SEAT PANELS WERE DETACHING FROM THE VEHICLE AND PREVENTED HER FROM BEING ABLE TO MOVE THE SEATS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS UNABLE TO ACCELERATE AND JERKED INTO GEAR WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WHERE IT WAS DIAGNOSED WITH NEEDING THE SEAT PANELS TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE WITH THE FUEL TANK READING. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE WITH THE SEAT PANELS. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,160.