LINCOLN Complaints

MY FUEL PUMP DRIVER MODULE WHICH SUPPLIES POWER TO THE FUEL PUMP STOPPED WORKING AND HAD TO BE REPLACED AT 48,222 MILES. LUCKILY, THE CAR WAS NOT IN DRIVING MODE. IT WOULD JUST NOT START IN MY DRIVEWAY. IT HAD TO BE TOWED TO THE LINCOLN DEALERSHIP AND IT WAS DIAGNOSED THAT THE MODULE LOCATED BEHIND THE REAR SEAT BACK FAILED. THAT WAS A $488.64 BILL. I NOW SEE THAT THIS IS ONLY COVERED WITH THE 3.5 TURBO MKS, HOWEVER, THEY ARE THE SAME VEHICLES JUST WITH THE TURBO FEATURE. I DO FEEL THAT MY SITUATION IS RELATED TO THE SAFETY RECALL. THE VEHICLE WOULD CRANK BUT THE MODULE PREVENTED THE ELECTRONIC FUEL PUMP FROM WORKING. HOW CAN I RECEIVE SOME FORM OF COMPENSATION FOR THE REPAIR OF $488.64??? THAT MODULE SHOULD NOT HAVE FAILED WITH A VEHICLE ONLY HAVING 48,222 MILES ON IT. THE CAR IS IN TOP PRISTINE CONDITION. I PURCHASED ANOTHER OEM FORD UNIT FOR A BACKUP IF THIS SHOULD OCCUR AGAIN. I CANNOT AFFORD ANOTHER $500.00 SERVICE BILL FOR THIS ISSUE. I WILL HAVE MY LINCOLN DEALER RESEARCH THE NEW OEM PART SO THAT IT ALSO WILL NOT FAIL.

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE POWER STEERING FAILED TO OPERATE AS THE SERVICE ADVANCED TRACK AND SERVICE POWER STEERING MESSAGES APPEARED ON HIS INSTRUMENT PANEL. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A RECALL ON SIMILAR MODEL VEHICLES FOR A POWER STEERING FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601, (508)815-4007) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,320.

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 60 MPH, AN AUDIBLE CHIME WAS HEARD AFTER WHICH, THE POWER STEERING ASSIST MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FELIX SABATES LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (855) 975-3985) WHERE IT WAS DIAGNOSED WITH NEEDING THE RACK AND PINON TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE IN FRONT OF ME SUDDENLY SLOWED DOWN CAUSE THE TRAFFIC WAS STOPPED ,AS I HIT THE BRAKE IT WENT TO THE FLOOR AND THE VEHICLE COULD NOT STOP I HAD TO PULL OFF TO THE SHOULDER TO AVOID HITTING THE CAR, I ALSO HAD TO PUMP THE BRAKES A NUMBER OF TIMES BEFORE THE VEHICLE CAME TO A STOP THIS WAS N THE 3RD OR 4TH TIME THIS HAPPENED TO ME AND 2 TIMES WITH MY WIFE DRIVING THE SUV THIS IS CAR WAS REPAIRED BY THE DEALER IN 2018 FOR THE EXTENDED WARRANTY.

THE TWO ORIGINAL VEHICLE DOME LIGHTS IN THE OVERHEAD CONSOLE ASSEMBLY, FORD PART NO.:4L3Z-18519A70-BAG, HAVE MELTED THE PLASTIC PARTS WITHIN THE ASSEMBLY INCREASING THE CHANCE OF A FIRE.

ELECTRONIC POWER STEERING WENT OUT. TOOK TO LOCAL DEALER 3 TIMES---COMPUTER RESET FIRST TIME; SECOND TIME CAME UP 'ELECTRICAL ISSUE'. THIRD TIME COMPUTER SAID REPLACE RACK AND PINION. CAR PURCHASED AS CPO IN 2013 FROM ROCHESTER, MN DEALERSHIP WITH 17000 MILES. SEVEN YEARS LATER IT HAS 47000 MILES. THIS MODEL WAS INCLUDED IN A RECALL STARTING WITH 2011 VEHICLES. PERHAPS 2010 VEHICLES SHOULD BE AS WELL. VERY DANGEROUS TO HAVE THIS HAPPEN AT HIGHWAY SPEEDS.

I'VE BROUGHT MY CAR BACK NUMEROUS TIMES FOR THE SAME PROBLEM, A PROBLEM THAT BEGAN WITHIN THE FIRST MONTH OR PURCHASE. I'VE ASKED FOR DOCUMENTATION OFF ALL THE 'REPAIRS' TO NO AVAIL. SOME OF THE WAYS THE PROBLEM PRESENTS ITS SELF INCLUDE THE FOLLOWING- SOON AFTER STARTING THE CAR & BEGINNING THE DRIVE IT COMPLETELY STALLS AND SHUTS OFF, IT COULD TAKE NUMEROUS TRIES BEFORE RESTART. OR OTHER TIMES WHILE DRIVING IT SUDDENLY SLOWS DOWN AND SHUTS OFF IN THE MIDDLE OF TRAFFIC, WITH MY CHILDREN IN THE CAR, THIS HAPPENED AND IT WOULD NOT RESTART! I HAD TO PUSH IT TO THE ADJACENT GAS STATION AND WAIT ALMOST 2 HOURS FOR DEALERS REPAIR TO SEND A TOW TRUCK. THE OTHER WAY THIS ISSUE MANIFESTS ITSELF IS AFTER FILLING THE TANK WITH GAS. IT STARTS, SPUTTERS AND SHUTS OFF! THE LAST TIME I BROUGHT IT IN THEY REFUSED A RENTAL, TOOK ABOUT 6 WEEKS TO REPAIR. I HAD TO PAY OUT OF POCKET FOR A RENTAL. THEY FINALLY REIMBURSED ME BUT IT TOOK WEEKS AFTER THE 6 WEEKS OF SHELLING OUT WELL OVER $1,000

TL* THE CONTACT'S WIFE OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT AFTER THE BRAKE PADS WERE REPLACED BY AN INDEPENDENT MECHANIC, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD WHILE DRIVING, WITHOUT WARNING. THE CONTACT'S WIFE HAD TAKEN THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TWICE WHERE THE MECHANIC BLED THE BRAKE LINES. THE BRAKE PEDAL AND THE BRAKE MASTER CYLINDER WERE REPLACED. DESPITE THE REPAIRS, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO RIATA FORD (10507 US-290, MANOR, TX 78653) WHERE THE MECHANIC PERFORMED THE SAME REPAIRS AS THE INDEPENDENT MECHANIC HOWEVER, THE EXACT CAUSE THE FAILURE WAS NOT YET DETERMINED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 169,385.*DT*JB