LINCOLN Complaints

PTU FAILURE ON A VEHICLE THAT ALREADY HAD SERVICE ON THE SAME PART. LOUD GRINDING, DRAG, INTERMITTENT NOISE THAT PEAKED IN THE BEGINNING AROUND 35-40MPH, EVENTUALLY GRINDING AT LOW SPEED, LOUD BANGING NOISE. SOUNDS LIKE A FAN BLADE CLATTERING AROUND AS IT SPINS. THIS PROBLEM SHOULD BE COVERED UNDER RECALL AND IS VERY DANGEROUS. VEHICLE IS OUT OF WARRANTY.

THERE HAVE BEEN SEVERAL INSTANCES WHEN SHIFTING FROM REVERSE TO DRIVE AND SHIFTING FROM DRIVE TO REVERSE, THERE IS A LOUD METAL ON METAL NOISE AND THE ENGINE SEEMS TO RACE HIGHER. THIS HAS HAPPENED WHEN I'M BACKING OUT OF THE DRIVEWAY OR A PARKING SPOT. I DO COME TO A COMPLETE STOP BEFORE SHIFTING.

THE ENGINE LIGHT WENT ON 1 DAY AFTER WARRANTY EXPIRED. I WAS TOLD PURGE VALVE NEEDED REPLACEMENT

THE BATTERY WILL DISCHARGE AFTER THREE TO FIVE DAYS WITHOUT STARTING. THE DEALER HAS BEEN UNABLE TO LOCATE THE BATTERY DRAW AFTER SEVERAL VISITS. THE BATTERY WAS REPLACED ON THE FIRST VISIT TO THE DEALER SERVICE DEPARTMENT BUT DID NOT RESOLVE THIS ISSUE.

AFTER BRAKING IN AN EMERGENCY SITUATION THE BRAKE PEDAL HAS EXCESSIVE TRAVEL WHICH IS EXACTLY AS DESCRIBED IN SAFETY RECALL 19V904000. I CHECKED THE VIN AND THIS VEHICLE IS NOT LISTED AS BEING INCLUDED IN THE RECALL BUT IT DEFINITELY HAS THE PROBLEM. I SPOKE WITH FORD AND UNLESS THE RECALL INCLUDES THIS VIN THEY WILL NOT REPAIR AS A RECALL, BUT RATHER AT MY EXPENSE. I WAS TRAVELLING IN THE MIDDLE LANE OF A 3 LANE HIGHWAY GOING APPROXIMATELY 60 MILES PER HOUR AND THE VEHICLES IN FRONT OF ME BRAKED HARD CAUSING ME TO BRAKE HARD AS WELL. IT WAS A RAINY MORNING AND THE ABS ACTIVATED AND I FELT THE BRAKE PEDAL SOFTEN AND GO DOWN ABOUT ANOTHER INCH WHERE IT STILL PROVIDED BRAKING BUT I CAN FEEL THAT IT IS LOWER THAN BEFORE AND THERE IS A POINT AT WHICH I CAN FEEL THE BRAKES BUT STILL NEED TO DEPRESS FURTHER TO ACHIEVE GOOD STOPPING. THIS IS THE THIRD TIME THAT THIS HAPPENED. PREVIOUS TIMES THE BRAKES SEEMED OK THE NEXT DAY. THIS TIME I CAN STILL FEEL THAT THERE IS SOMETHING VERY DIFFERENT.

PURCHASED CPO WITH 38K MILES ON IT. A WEEK AFTER OWNING SMOKE EMITTED FROM EXHAUST, CHECK ENGINE LIGHT CAME ON AND CAR WAS ROUGH TO START, IDLING HARD. CAR MELTED STRONGLY OF ANTIFREEZE BUT NO VISIBLE LEAKS. LINCOLN DID INSPECTION AND SAYS NEEDS A NEW ENGINE DUE TO COOLANT LEAKING INTO CYLINDERS AND PISTONS FAILING. ENGINE IS ON BACKORDER FOR TWO MONTHS. THIS SEEMS TO BE A KNOWN PROBLEM. WE ARE EXTREMELY UNHAPPY. HAVEN'T EVEN HAD THE CAR TWO WEEKS BEFORE THIS STARTED HAPPENING. WE WANT OUT OF THIS CAR!

THE BACK-UP CAMERA SYSTEM IS INOPERABLE. WHEN VEHICLE IS SHIFTED INTO REVERSE, THE SCREEN THAT IS SUPPOSED TO DISPLAY AN IMAGE FROM THE BACK-UP CAMERA OF THE AREA BEHIND THE VEHICLE IS BLACKED OUT. I WAS INFORMED BY MY LOCAL LINCOLN DEALER'S SERVICE DEPARTMENT THAT THE BACK-UP CAMERA IS DEFECTIVE AND THAT, UNFORTUNATELY, REPLACEMENT CAMERAS ARE ON AN INDEFINITE NATION-WIDE BACK ORDER WITH NO ETA IN SIGHT. I FEEL THAT THIS IS A SERIOUS SAFETY HAZARD.

PASSENGER FRONT CV JOINT BALL BEARINGS WENT BAD AFTER ONLY 2800 MILES ON THE CAR. THE PROBLEM WAS NOTED WITH NOISE WHILE DRIVING AT AROUND 40 MPH OR HIGHER. THIS COULD HAVE BEEN A BIG PROBLEM IF I HAD NOT NOTICED THE ISSUE AND RESEARCHED THE LIKELY CAUSE.

I HAVEN'T BEING ABLE TO DRIVE MY CAR SINCE 2017 I HAVE 3 DIFFERENT RECALLS ON MY CAR & I FEAR FOR MY LIFE BECAUSE I HAVE A TODDLER NO BUYOUT CHECK OR RENTER CAR HAVE BEING PROVIDED FOR US BY FORD 3 ALMOST 4 YEARS LATER I JUST WANT MY BUYOUT CHECK IT CAN'T WAIT ON FORD TO FIX MY PROBLEM ANY LONGER MY RENTER I DID HAVE WAS REPORTED STOLEN BECAUSE FORD WOULD NO LONGER PAY WHICH IS PUTTING ME IN THE HOLE OF 12000 DOLLARS I DIDN'T HAVE TO PAY PLUS COURT FEES & FINES FOR A CAR THAT I DON'T WANT IN THE FIRST PLACE I'M AM NOW ASKING FOR 100,000 DOLLARS OR MORE FOR MY TIMES & TROUBLE PROBLEM & PAIN THIS HAS CAUSED ON MY LIFE I'M CAR LESS MONEY LESS & EVERYTHING WAITING ON FORD TO RESPOND PLEASE HELP MY CAR BEING SITTING FOR SO LONG IT DON'T EVEN WANNA START NOW I LOVE FORD BUT DO FORD LOVE ME...

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE TRANSMISSION FLUID ADDED TO THE TRANSMISSION AND HAVE THE VEHICLE EXAMINED. THE CONTACT STATED THAT THE TRANSMISSION WAS CLEARED HOWEVER, THE NEXT DAY WHEN THE VEHICLE WAS TURNED ON AND ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, THE VEHICLE FAILED TO SHIFT INTO THE DRIVE. A WARNING LIGHT STATED THAT A SHIFTER SYSTEM FAILURE HAD OCCURRED AND TO CHECK THE OWNERS MANUAL. THE CONTACT CONTACTED WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 103,270.