LINCOLN Complaints

WHILE DRIVING, ON RT. 264 THE EPAS STEERING TURNED OFF WITHOUT WARNING. MY WIFE HAD TO FIGHT TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE EFFORT TO TURN THE STEERING WHEEL WAS SO GREAT THAT I HAD TO TAKE OVER FROM MY WIFE. IT TOOK ALL MY EFFORT TO TURN THE STEERING WHEEL, IT WAS SO STIFF. I TOOK THE VEHICLE TO THE DEALER TODAY AND HAD IT CHECKED OUT. THEY REPORTED THAT IT WAS CAUSED BY LOW TIRE PRESSURE. THERE WERE NO WARNINGS FROM THE TPMS. I WAS TOLD THAT, IN THE CASE OF A REOCCURRANCE, THAT SIMPLY INFLATING THE TIRES WOULD NOT SUFFICE, BUT THAT THE SYSTEM WOULD NEED TO BE RESET BY A FORD DIAGNOSTIC COMPUTER.

RESTRAINTS INDICATOR LAMP WARNING LIGHT ON EVERY TIME PASSENGER GETS IN AND BUCKLED UP. WHILE IN MOTION IT WILL TURN ON! DEALER COULDN'T FIGURE IT OUT.

TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. WHILE AT A RED LIGHT, THE VEHICLE STALLED AND SHUT OFF COMPLETELY WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHOUT INCIDENT. THE CONTACT STATED THAT THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE CONTACT TOOK THE VEHICLE TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WHERE THE CONTACT WAS INFORMED THAT THE DEALER WAS WAITING FOR A PART TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN THE DEALER'S POSSESSION FOR CLOSE TO A MONTH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A MANAGER WOULD CALL BACK. THE CONTACT HAD NOT HEARD BACK FROM A MANAGER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000.

I HAVE A 2010 LINCOLN MKT AND I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING. IT RANDOMLY STOPS WORKING AND IT DIFFICULT TO STEER THE CAR. I ALMOST HIT A MAILBOX TODAY BECAUSE THE STEERING BECAME SO STIFF AND THE ALERT CAME UP ON MY DASH. THERE IS A RECALL FOR THE 2011 AND 2012 MODELS BUT THE NHTSA RECALL SHOULD INCLUDE THE 2010 MODELS AS WELL. I HAVE CHILDREN AND THIS IS A HUGE SAFETY HAZARD! I WON'T EVEN BE ABLE TO RESELL THE CAR IN THIS CONDITION AS IT IS RANDOM. PLEASE CONSIDER LOOKING INTO THIS ISSUE PROMPTLY AS I CAN SEE THERE HAVE BEEN OTHER COMPLAINTS AND MY SITUATION IS NOT UNIQUE. I PRAY TO GOD I DON'T GET IN AN ACCIDENT BECAUSE I DON'T HAVE ANY OTHER OPTIONS FOR TRANSPORTATION AND WILL TRY TO AVOID USING THE INTERSTATE IN MEANTIME. THANK YOU FOR YOUR TIME! PLEASE UPDATE ME AT [[XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BRAKE LIGHT LED ASSEMBLY HAS 2 OF 3 ROWS NOT FUNCTIONING; FORD EXTENDED WARRANTY ON 2010 & '11 MODEL YEAR, BUT NOT 2012 FOR THIS FAILURE. SEEMS A DEFECT FAILURE FORD HAS ADMITTED ON EARLIER MODEL YEARS, BUT DOES NOT WANT TO ADMIT IT ALSO HAPPENS ON THIS MODEL YEAR. GUESS THEY ARE USING LEFT OVER PARTS'. LOTS OF PICTURES OF THIS PROBLEM ON THE WEB / INTERNET. PASSENGER / RIGHT SIDE BRAKE LIGHTS.

PORTION OF LED TAIL-LIGHTS ARE OUT. THIS IS A KNOWN ISSUE THAT HAS BEEN COVERED ON 2010'S AND 2011'S HOWEVER MY 2012 IS NOT COVERED EVEN THOUGH THEY ARE IDENTICAL VEHICLES WITH IDENTICAL PART NUMBERS

DRIVING DOWN THE HIGHWAY AND MY CAR STARTED RUNNING WEIRD AND HAD NO POWER. PULLED OVER AND THERE WAS STEAM COMING FROM THE ENGINE COMPARTMENT. THE COOLANT JUG WAS EMPTY. CHECKED THE OIL AND IT IT WAS MILKY AND STEAMING AS WELL.

CARVANA STATES "THANK YOU FOR TAKING THE TIME TO EMAIL US ABOUT YOUR RECENT VEHICLE PURCHASE! CARVANA TAKES PRIDE IN THE VEHICLES THAT WE PROVIDE AND SELL TO EVERY CUSTOMER. PER OUR STANDARDS, WE COMPLETE A 150 POINT INSPECTION OF EVERY VEHICLE HOWEVER THIS WAS NOT THE CASE. I HAD SO MANY ISSUES FROM TRANSMISSION FAILURE, SPEAKERS NOT WORKING, SPEED ISSUES WITH CAR NOT ACCELERATING TO TIRES NOT BEING THE CORRECT ONES SO I WOULD SLIDE ON RAINING DAYS AND ALMOST CRASH ON 3 OCCASIONS.

I RECENTLY SUBMITTED A LETTER TO FORD/LINCOLN COMPANY AS WELL AS THE NHTSA DATED 9/11/19. I REACHED OUT TO LINCOLN/FORD COMPANY LAST WEEK IN REGARDS TO STATED LETTER AND THE ERROR CODES OF P0356 AND P1299, WHICH HAS TO WHAT I HAVE BEEN TOLD BY (2) DIFFERENT CARE REPAIR SHOPS THAT THESE ARE COMMON ERROR IN FORD EDGE AND LINCOLN MKX. THESE CODES ARE RELATED TO THE PCU MODULE AND THE IGNITION COILS NOT BE READ BY THE PCU MODULE. I TOOK THE LIBERTY OF RESEARCHING AND I JUST WENT BACK TO 2013 AND FOUND THAT OVER 100 OTHER CONSUMERS HAVE THE SAME ISSUE. I REPAIRED MINE TWICE ALREADY AND ITS STILL AN ISSUE BECAUSE OF THE PCU MODULE , WHICH IS PRICED AT OVER $800 ALONE. I WAS CONVERSING WITH LISA RELAFORD, WHO IS THE CONCIERGE SERVICE MANAGER AT LINCOLN CLIENT RELATIONSHIP CENTER, WHO BASICALLY STATED THAT IF THE CAR IS NOT UNDER WARRANTY THAT THEY CAN NOT ASSIST WITH ANY FINANCIAL ASSISTANCE,. WHICH IS CLEARLY A LIE. I HAVE RECENTLY HAD A RECALL ON MY AIRBAG AND A FUEL PUMP VIA LINCOLN, AT THAT TIME MY TRUCK WAS NOT UNDER WARRANTY, BUT THEY WERE REPLACED. SO, THAT IS CLEARLY A CONTRADICTION. THIS IS OBVIOUSLY A FAULTY PART THAT OVER HUNDRED OF PEOPLE HAVE HAD AND I AM INQUIRING AS TO WHY IT WAS NEVER RECALLED OR THE PART REPLACED. I HAVE CHANGED MY IGNITION COILS TWICE , WHICH COST ABOUT $80 EACH ($160) AND THE IDIRIUM SPARK PLUGS THAT ARE REQUIRED FOR MY TRUCK WHICH COST ABOUT $20 EACH ($40). I WOULD THIBNK THAT SOMEONE, WHILE DRIVING WHOSE TRUCK LOSES POWER ON THE HIGHWAY, USUSALLY GOING AT ABOUT 60 MPH, IS A MAJOR CONCERN AND IN SOME WAYS LIFE THREATING. WHICH IS EXACTLY WHAT HAPPENED TO ME . THIS MATTER IS OF HIGH IMPORTANCE AND NEEDS TO BE ADDRESSED. PLEASE REFER TO THE LETTER THAT WAS SUBMITTED IN SEPTEMBER BY ME AND GET BACK TO ME WITH AN ANSWER , AS SOON AS POSSIBLE BECAUSE ONCE AGAIN MY TRUCK IS NOT DRIVEABLE.

VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY. THE ERROR MESSAGE "THE VEHICLE HAS SHUT DOWN" APPEAREDIN ON THE DASHBOARD. HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED. FORD CUSTOMER SERVICE IS DOING NOTHING FOR US. VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE. THIS CAR IS UNSAFE!