LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 LINCOLN NAVIGATOR
    - NASHVILLE, TN

    PRESSED THE GAS AFTER SITTING A STOP LIGHT AND GOT NO POWER. SHIFTING INTO NEUTRAL AND BACK INTO DRIVE AGAIN SEEMED TO HELP, UNTIL I GOT ON THE INTERSTATE 5 MINUTES LATER AND NOTICED THAT MY SPEEDOMETER HAD STOPPED WORKING AND THE MESSAGE CENTER WAS FLASHING THE WRENCH SYMBOL ALONG WITH A "--MILES TO E FUEL LEVEL LOW" MESSAGE. THERE WAS HALF A TANK OF GAS IN TANK. GOT OFF THE INTERSTATE AND ALMOST MADE IT HOME UNTIL I DROVE UP A HILL WITH A STOP SIGN AT THE TOP, AND ONCE AGAIN, NO POWER WHEN I PRESSED THE GAS AFTER STOPPING AT THE SIGN. I HAD TO PUSH THE PEDAL ALL THE WAY DOWN JUST TO GET IT GO 5MPH THE REST OF THE WAY UP THE HILL TO MY HOUSE. WHEN I TURNED THE ENGINE OFF AND THEN BACK ON, THE WARNING DISAPPEARED AND THE SPEEDOMETER SUDDENLY WORKED AGAIN. THE NEXT DAY, THE ENGINE SUDDENLY DOWNSHIFTED WHILE I WAS DRIVING IT TO THE DEALERSHIP TO CHECK OUT, WITH THE WRENCH LIGHT FLASHING AGAIN AND THE SPEEDOMETER STUCK ON ZERO. THIS WAS ON LOW MPH CITY STREETS. MADE IT TO THE DEALERSHIP AND IT AGAIN RESET AFTER TURNING OFF THE ENGINE. SEEMS TO LOSE POWER WHEN ACCELERATING UP THE SHALLOWEST INCLINES. THIS HAS ALREADY BEEN IDENTIFIED AS A POWERTRAIN CONTROL MODULE ISSUE FOR 2011-2013 NAVIGATORS UNDER NHTSA ID NUMBER 10162411 AND NHTSA CAMPAIGN NUMBER: 16V248000. 2014 MODELS NEED TO BE ADDED TO THE RECALL. MORE INFO HERE: HTTPS://STATIC.OEMDTC.COM/RECALL/MC-10162411-0001.PDF

    Source: NHTSA WEB SITE
  • 2008 LINCOLN MKX
    - WOODFORD, VA

    TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A FUEL LEAK COMING FROM THE VEHICLE. THE CONTACT SMELLED FUEL OUTSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED PURVIS FORD LINCOLN (LOCATED AT 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-3000) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 176,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LINCOLN MKZ
    - FRESNO, CA

    I HAVE RECEIVED LETTER FOR RECALL AND LETTER STATING THERE PARTS AVAILABLE FOR THIS RECALL. I CALLED THE NEAREST DEALER AN GAVE MY INFO AND THE RESPONSE WAS THAT THEY HAVE NOT YET RECEIVED PARTS. I ATTEMPTED AGAIN BEING THAT I HAD NOT HEARD FROM THEM AFTER THEM STATING THAT THEY WOULD CALL WHEN PARTS CAME AVAILABLE. IT'S HAS BEEN OVER A YEAR, AN IN THE YEAR I HAVE BEEN IN TWO ACCIDENTS. I NEED THIS ISSUE TO BE FIXED REPLACED OR REFUNDED OF THE CAR VALUE. THE WAIT HAS BEEN WAY TOO LONG CAUSING ANXIETY WITH THE STRESS OF BEING SEVERELY HURT OR EVEN KILLED. * (RECALL RELATED INCIDENT) TS

    Source: NHTSA WEB SITE
  • 2018 LINCOLN MKZ HYBRID
    - CROSWELL, MI

    BRAKES FADE WHILE WAITING FOR STOP LIGHTS, SOMETIMES BREAK PETAL ALL WAY UP AND OTHER TIMES HALF WAY UP. YOU NEVER KNOW HOW FAR THE PETAL WILL BE WHEN STOPPING, UP OR HALF WAY DOWN. FADES WHEN WAITING, PUT IN NEUTRAL IF LONG LIGHT.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKX
    - STEUBENVILLE, OH

    TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND AN ABNORMAL HISSING NOISE WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) WHERE IT WAS DIAGNOSED THAT THE VACUUM BOOSTER NEEDED TO REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LINCOLN MKX
    - BATON ROUGE, LA

    TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 50 MPH, THE VEHICLE DOWNSHIFTED ON ITS OWN. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 293-8900) MULTIPLE TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. *DT *TP ISSUES ALSO OCCURS AT LOWER SPEEDS WHEN EXCELORATING WHEN TRY TO MOVE AT STOPPED, TRAFFIC LIGHT OR STOP SIGN *TP

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 LINCOLN MKS
    - STOCKBRIDGE, GA

    PLACE VEHICLE IN REVERSE. STEERING ASSIST FAULT WARNING CAME ON. COULDN'T STEER VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKZ HYBRID
    - FRANKLAND, PA

    TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE THE CONTACT ENTERED THE DRIVEWAY AT APPROXIMATELY 3 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST FAILED AND NEEDED TO BE REPLACED. GRIFFIN PHILLIS FORD (PA-257, SENECA, PA 16346, (814) 676-9295) REPROGRAMMED THE STEERING THREE ADDITIONAL TIMES, BUT THE SAME FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 24287519. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 74,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LINCOLN MKT
    - MAPLE GROVE, MN

    ALL ABILITY TO CONTROL THE HVAC IS LOST WHILE IN MOTION. THE VEHICLE ALLOWS ME TO SELECT ANY FUNCTION I ASK OF IT ON THE CENTER STACK LIKE AC, HEAT, FEET VENTS, DEFROST WITH A CONFIRMING LIGHT AND "BOOP" SOUND, HOWEVER ONLY HOT AIR BLOWS OUT THE DEFROSTER VENT AND IT CANNOT BE TURNED OFF WITHOUT TURNING THE WHOLE VEHICLE OFF. IN COOLER WEATHER, ESPECIALLY WHEN RAINING, THE WINDOWS FOG UP AND VISIBILITY IS LOST. OTHER SYSTEMS AFFECTED ARE THE LOCK/UNLOCK BUTTONS INSIDE THE CAR. WHEN THE VEHICLE IS PUT INTO PARK AND THE UNLOCK BUTTON IS PRESSED, A SOFT CLICK CAN BE HEARD, HOWEVER THE CAR STAYS LOCKED. THE ONLY WAY TO UNLOCK THE DOORS IS TO USE THE KEYFOB. IN AN EMERGENCY SITUATION, IT WOULD BE DIFFICULT TO EXIT THE VEHICLE. ALSO, ONCE THE DOORS ARE UNLOCKED AND THE VEHICLE IS DRIVEN TO A CERTAIN SPEED, THE LOCKS DO NOT AUTO-LOCK AGAIN. WHEN THE VEHICLE IS TURNED OFF, IT DOES NOT RECOGNIZE THE KEY AND THE VEHICLE WON'T START, BUT THE KEY-FOB STILL WORKS FOR UNLOCKING AND LOCKING THE VEHICLE. THE TAILGATE BUTTON ON THE OUTSIDE OF THE VEHICLE AND ON THE KEY-FOB WILL NOT WORK, HOWEVER, THE TAILGATE BUTTON INSIDE OF THE VEHICLE DOES WORK. THE VEHICLE WILL NOT GO INTO AN AUXILLARY MODE. IF THE VEHICLE IS NOT TURNED OFF AND CONTINUES TO BE DRIVEN, THE CAR WILL "COME TO" AFTER 30 PLUS MINUTES AND WORK NORMALLY AGAIN. IF THE VEHICLE IS TURNED OFF, IT WON'T RESTART FROM ANYWHERE OF 1-30 MINUTES. WHEN IT RESTARTS, EVERYTHING IS NORMAL AGAIN. DEALER SHOWS NO ERROR CODES AND DOESN'T YET KNOW HOW TO FIX IT. MY BEST GUESS IS THAT THERE IS A COMPUTER ISSUE, AS SOME PARTS OF THE VEHICLE ARE FINE, BUT OTHERS STOP WORKING. ISSUE STARTED IN JUNE 2018, HAS YET TO BE FIXED BY LINCOLN. USUALLY HAPPENS 2-4 TIMES A MONTH. LATEST IT HAPPENED WAS 10-15-2019. MANY VIDEOS OF ISSUE.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKX
    - LINCOLNWOOD, IL

    I'M GETTING EXHAUST SMELL COMING OUT OF VENTS. MAKING ME SICK & GIVING ME HEADACHES.. TOOK IT TO DEALER DID NOTHING, REPLACED CABIN FILTE ? HAPPENS WHEN DRIVING BUT NOT ALWAYS. BEEN GOING ON FOR WEEKS. NOW IT'S MAKING BAD NOISE UNDER CAR WHEN I START DRIVING FOR ABOUT 5 MINUTES THEN STOPS..

    Source: NHTSA WEB SITE