LINCOLN Complaints

WHILE STOPPED AT A DRIVE THRU TODAY THE CAR STARTED GIVING OFF MULTIPLE WARNINGS OF SAFETY FAILURES--BLIND SPOT MONITORING, CAMERA, LANE KEEP, HILL ASSIST, AND AUTO HOLD. THE FINAL WARNING WAS A POWERTRAIN MALFUNCTION. I WAS ABLE TO DRIVE A QUICK TWO MINUTE TRIP HOME AND HAD THE VEHICLE TOWED TO THE DEALERSHIP.

AT 69,000 MILES THE TRANSMISSION IN MY 2012 LINCOLN MKZ FAILED DUE TO DEFECTS IN MATERIALS AND WORKMANSHIP, ACCORDING TO MY LINCOLN/FORD DEALER. WHEN ACCELERATING INTO OVERDRIVE, THE TRANSMISSION WOULD SHUDDER AND EXPERIENCE SHIFTING PROBLEMS, USUALLY AROUND 40 MPH. THE SHIFTING ISSUE OCCURRED WHETHER DRIVING ON CITY STREETS OR ON THE HIGHWAY. UPON INSPECTION, THE DEALER DETERMINED THE TRANSMISSION WAS DAMAGED BEYOND REPAIR DUE AN EXCESSIVE AMOUNT OF METAL SHAVINGS LEFT BEHIND IN THE MANUFACTURING AND ASSEMBLY PROCESSES. THE UNREMOVED SHAVINGS HAD ACTED AS AN ABRASIVE CAUSING EXCESSIVE WEAR AND TEAR ON TRANSMISSION'S COMPONENTS. THIS CONDITION RESULTED TRANSMISSION FAILURE. THE ONLY REMEDY--REPLACE THE TRANSMISSION. THE REPAIR WAS DONE AT THE DEALERSHIP BUT SINCE THE POWERTRAIN WAS OUT OF WARRANTY I HAD TO BEAR THE TOTAL COST OF THE REPAIR. THIS DEFECT IS VERY SERIOUS BECAUSE THE POWERTRAIN COULD MALFUNCTION AT ANY TIME AND WITHOUT ANY WARNING RESULTING IN SERIOUS INJURY AND/OR DEATH.

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE VEHICLE WAS IN REVERSE, THE REAR CAMERA WAS INOPERABLE. CREST FORD (218 FLANDERS RD, EAST LYME, CT 06357, (860) 739-5403) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 95,613.

HEATED SEAT HEATING ELEMENT IS OPEN. IF SOMEONE TURNS THE HEATED SEAT ON, IT COULD CAUSE A SHORT AND CREATE A FIRE IN THE SEAT CUSHION. VEHICLE COULD ME STATIONARY OR MOVING.

I INFORM LINCOLN MOTOR COMPANY ON MY LINCOLN HAS BEEN RECALLED, WHICH IS HAPPENING RIGHT NOW TO A RECORD NUMBER OF AMERICANS, BUT IT'S EVEN WORSE WHEN YOU KNOW THAT YOUR CAR HAS BEEN RECALLED AND CAN'T GET THE MANUFACTURER TO SERVICE IT AT A DEALERSHIP. WHEN YOU'RE TOLD THAT THERE ARE NO PARTS OR NO TECHNICIANS TO FIX YOUR CAR, WHAT DO YOU DO? I WAS TOLD IT'S NOT THAT BAD AND DIDN'T NEED TO BE REPLACING RIGHT NOW. HAD MY CAR IN TO BE SERVICE ON RECALL 18S08, THAT IS WHEN THE DEALERSHIP DIDN'T PUT THE LUG NUTS BACK ON MY CAR, AND THE WHEEL FELL OFF THE CAR CAUSING DAMAGE TO THE FRONT END OF THE CAR. THE LUGS NUTS SWELL, CRACK AND DELAMINATE TO THE POINT SPECIAL TOOLS ARE NEEDED TO REMOVE THE LUG NUTS. HAD 3 BLOWOUT DUE TO THE WHEEL FRAME WAS BENT, AND WAS REPLACE DURING THE DAMAGE THE DEALERSHIP DONE TO THE CAR. PICTURE WAS PROVIDED TO LINCOLN MOTOR COMPANY. I WAS NOTIFIED BY LINCOLN ABOUT NHTSA 14V-597, AND OF THE DATE STILL NOT REPAIRED. TAKATA AIRBAG INFLATORS THAT COULD EXPLODE VIOLENTLY DESPITE CONTAINING A CHEMICAL MEANT TO LESSEN THE RISK OF THE SHRAPNEL-SHOOTING RUPTURES. BUT FORD IS LOOKING TO AVOID ANOTHER COSTLY RECALL. CAN'T FIND THE NATSA# MY LINCOLN NOW UNDER INVESTIGATION FOR BRAKE FAILURE. A SIGNIFICANT DEFECT CAN MAKE MY CAR UNSAFE TO DRIVE. I'VE BEEN HAVING THE IDIOT LIGHT COME ON WITH LIGHTNING BOLT WORDS CHECK YOUR BRAKES. THE MESSAGE I GOT WAS THEY WERE GOING TO CLOSE THE CASE# BECAUSE THEY HAVE NO REMEDY FOR ME. THEY DISCOVER MY WARRANTY ON THE CAR IS RUNNING OUT AND DON'T WANT TO BE BOTHER WITH THE PROBLEM.

WE WAS GOING ON HWY AND THE CAR WENT TO HOT AND WE PULLED OVER STOPPED AND THE CAR STALLED.. COME TO FIND OUT IT IS THE WATER PUMP WE HAD NO SIGN WHEN WE CHECKED THE ENGINE AND THE WATER HAVE MIXED WITH THE OIL CAUSE WATER PUMP IS IN THE ENGINE AND IT WAS NO WAY OF US KNOWING SO THAT SHOULD BE A RECALL ON YOU ALL PART ..ITS NO WAY YOU CAN TELL EXCEPT THE MIXTURE OF OIL AND WATER..I NEED ANSWERS.

MY TRACTION CONTROL AND ADVANCED TRACTION CONTROL LIGHTS ARE ON AND I HAVE NO POWER STEERING. THERE WAS A PREVIOUS RECALL ON THIS AND THE DEALER SAID NOT FOR MY VIN NUMBER. MY ELECTRIC POWER STEERING ISN'T WORKING

I WAS DRIVING DOWN THE ROAD AND THE CHECK BRAKES LIGHT CAME ON SIMULTANEOUSLY WITH A LOW BRAKE FLUID WARNING. I WENT TO PUSH THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY, I WAS DRIVING SLOW ENOUGH IN A LOW TRAFFIC AREA THAT I WAS ABLE TO BRING THE VEHICLE SAFELY TO A STOP. THERE WERE NO SIGNS OF A BRAKE FLUID LEAK AND THE VEHICLE RECEIVED REGULAR SERVICE (OIL, FLUIDS, TIRE ROTATION ETC.) LESS THAN A MONTH PRIOR AT A FORD DEALERSHIP. WE HAD THE VEHICLE TOWED TO THE SAME FORD DEALERSHIP WHERE WE PAID OVER $900 FOR A NEW MASTER CYLINDER AND BRAKE BOOSTER. THE $900 BILL HURT, BUT THIS COULD HAVE BEEN MUCH WORSE. THROUGH ADDITIONAL RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM AMONG F-150S AND EXPEDITIONS (SAME PARTS) AND SOMEBODY IS GOING TO GET KILLED IF THE PROBLEM IS NOT ADDRESSED.

TL* THE CONTACT OWNS A 2014 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED INTERMITTENTLY WITHOUT WARNING INTO FIRST GEAR. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOHN WIESE FORD (203 10TH ST S, SAUK CENTRE, MN 56378, (888) 868-6561) WHERE IT WAS DIAGNOSED THAT THE LEAD FRAME WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24448826-J5N0K0. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TT CONSUMER STATED IN REGARDS TO SAFETY RECALL 19S07 WHICH DOES NOT INCLUDE MY VEHICLE BECAUSE OF MANUFACTURE DATES. I HAVE EXPERIENCED THE SAME SAFETY ISSUE DOWNSHIFTS AS THIS RECALL BUT THE MANUFACTURE DATE DOES NOT INCLUDE MY VEHICLE BY 28 DAYS. THEREFORE LINCOLN WILL NOT COVER THE REPAIR TO CORRECT THE EXTREME SAFETY ISSUE. PLEASE INCLUDE MY REPAIR INFO TO MY SAFETY COMPLAINT OID NO. 11266110. *JB

REAR LIFT GATE ASSEMBLY CENTER LED STRIP IS FILLED WITH WATER. THIS CAUSES AN ELECTRICAL SHORT CONDITION THAT RESULTS IN THE REVERSE LIGHTS TO BE ON AT ALL TIMES WHEN DRIVING. VEHICLE WILL NOT PASS MA INSPECTION AND HAS BEEN CITED FOR THIS INFRACTION. NO DAMAGE TO LIFT GATE, EITHER A PART OR MANUFACTURING DEFECT.