LINCOLN Complaints

SEAT BELT SENSOR DOES NOT COME ON ALL THE TIME WHEN SEAT IS OCCUPIED, HORN DOES NOT WORK ALL THE TIME. I WAS INFORMED THAT THIS COULD BE A MAJOR PROBLEM IF LEFT UNREPAIRED. I CANT SEEM TO GET MY LOCAL LINCOLN DEALERSHIP TO FIX THE PROBLEM WEITHER ITS A MODULE OR SOMETHING ELSE.

WHILE MAKING A TURN ONTO HIGHWAY MY ELECTRIC POWER STEERING COMPLETELY WENT OUT WITH CARS TURNING NEXT TO ME. IT YANKED THE WHEEL OUT OF MY HAND ALMOST CAUSING A CRASH. THEN A WINDOW APPEARS IN LY CAR SAYING YOUR STEERING HAS FAILED PULL OVER SAFELY . LITTLE LATE FOR THAT. AFTER GETTING CAR TO DEALER AND WAITING I SEARCHED AND FOUND ELECTRIC STEERING RECALL FROM 2015 SOME 400K CARS. THE SAME YEAR MINE WAS BUILT. DEALER SAYS NO BUT ITS THE SAME EXACT PROBLEM.

I WAS DRIVING ON INTERSTATE 69 IN HOUSTON, TEXAS WHEN I FEEL LT LIKE THE BRAKE PETAL WAS HARD TO PUSH AND ALSO HEARD A SOUND FROM THE DASH. THIS TERRIFIED ME SO I GOT OFF THE FREEWAY AND IMMEDIATELY LOOKED UP BRAKE CHECK LOCATION TO GO GET THE BRAKES CHECKED. I FOUND ONE 8 MILES AWAY AND DROVE THERE AND EXPLAINED TO A TECHNICIAN WHAT HAD HAPPEN. THE TECHNICIAN GOT INTO MY LINCOLN AND STEPPED ON THE BRAKE PEDAL AND SAID IT'S GOING ALL THE WAY DOWN TO THE FLOORBOARD AND HARD TO PUSH. AND HE ASKED ME IF IT FELT HARDER TO PUSH. I TOLD HIM YES. HE CHECKED THE BRAKES OUT AND TOLD ME IT WAS THE BRAKE BOOSTER. HE SAID WITH ONLY 41,700 MILES HE HIMSELF WOULD TAKE IT BACK TO THE DEALERSHIP. WE DON'T LIVE IN HOUSTON, AND WE WERE ON THE WAY HOME FROM HOUSTON AFTER MY HUSBAND HAVING SURGERY AND I NEEDED TO GET HIM HOME. WE HAD NO CHOICE BUT TO DRIVE HOME. I DROVE IN THE MIDDLE LANE AT 55 MPH AND KEEPING A DISTANCE IN FRONT OF ME. WHEN I WOULD USE THE BRAKE I WOULD HAVE TO START BRAKING WAY AHEAD WHEN SOMEONE WOULD CUT I FRONT IF ME BECAUSE THE BRAKES WERE BARELY WORKING. I BABIED THE BRAKES ALL OUR 4 HOUR DRIVE HOME. PLEASE INFORM ME WHAT CAN BE DONE. THIS SHOULD NOT BE HAPPENING TO A VEHICLE WITH ONLY 41,700 MILES. WE BOUGHT IT USED IN 2017 AFTER HURRICANE HARVEY. I'M THINKING THERE WAS A RECALL ON THE BRAKING SYSTEM AND IT WAS NEVER DONE BY THE PRIOR OWNERS AND THEY DECIDED TO SELL IT. THIS SHOULD APPLY TO THE LEMON LAW. BECAUSE WE WERE SOLD A DEFECTIVE VEHICLE. WE COULD HAVE BEEN KILLED DRIVING ON A BUSY INTERSTATE IN HOUSTON TX. TERRIFYING DRIVING HOME. I

DOOR LATCH DEFECTIVE. I HAD A DEFECTIVE LATCH REPLACED BY LINCOLN DEALERSHIP ONE YEAR AGO. THIS WAS THE REAR DRIVERS SIDE DOOR. ON 7/11/19, MY PASSENGER SIDE DOOR LATCH IS NOW DEFECTIVE. I CONTACTED MY LINCOLN DEALERSHIP AND THEY EXPLAINED MY WARRANTY IS NOT VALID, THEREFORE, THEY WILL NOT COVER THE COST. I CONTACTED LINCOLN CUSTOMER SERVICE, RECALL DEPARTMENT AND THEY TOO SAID THEY WOULD NOT COVER THE 2ND DEFECTIVE DOOR LATCH, DUE TO NO WARRANTY. THEY EXPLAINED THEY UNDERSTOOD THIS IS THE 2ND DEFECTIVE DOOR LATCH AND THIS DOOR LATCH ISSUE IS PART OF RECALL. HOWEVER, MY VIN# IS NOT PART OF RECALL, BUT MY MAKE, MODEL AND YEAR ARE INCLUDED IN RECALL.

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED REGARDING A POWER STEERING ASSIST FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE 2011 MODELS WERE INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. CANNON FORD-LINCOLN OF STARKVILLE (12249 MS-182, STARKVILLE, MS 39759, (662) 323-1900) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR JULY 16, 2019. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A POWER STEERING ELECTRICAL UNIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000. *BF *TR

CHECK ENGINE LIGHT WENT ON .. TOOK TO TECH .. TIMING ISSUES .. FURTHER EXAMINATION REVELED WATER PUMP LEAKING, TIMING CHAIN STRETCHED ON ONE SIDE .. RESULT REQUIRED WATER PUMP REPLACEMENT, TIMING CHAIN REPLACEMENT, REPLACEMENT OF RIGHT BANK PHASER AND SECONDARY CHAIN AND TENTIONER, REPLACED UPPER CHAIN GUIDES, REPLACED CRANK/SPROCKET. TOTAL COST OF REPAIRS $2775.23 .. MILEAGE 88245 .. DETAILED INVOICE FROM REPAIR SHOP IS AVAILABLE.

WE HAD TAKEN OUR LINCOLN FOR WARRANTY WORK ON THE NAVIGATION/STEREO AND IT WAS DETERMINED A PART NEEDED TO BE ORDERED. WE WERE TOLD WE COULD DRIVE THE CAR WHILE WAITING ON THE PART TO ARRIVE BUT WHEN WE WENT TO PICK IT UP OUR CAR WOULD NOT START. THE DEALERSHIP CHARGED THE BATTERY AND RAN IT THROUGH SOME TESTS AND EVERYTHING CHECKED OUT SO WE PICKED IT UP THE NEXT DAY. ONE DAY LATER THE VEHICLE ONCE AGAIN WOULD NOT START. DEALERSHIP ONCE AGAIN CHARGED BATTERY AND RAN IT THROUGH TESTS AND ONCE AGAIN EVERYTHING CHECKED OUT. WE DECIDED TO LEAVE THE VEHICLE AT THE DEALERSHIP UNTIL THE PART FOR THE NAVIGATION/STEREO WAS REPLACED AND THEN PICKED IT UP. WE DROVE IT ABOUT A WEEK WITH ABSOLUTELY NO PROBLEMS UNTIL I WAS PULLING OUT OF A PARKING LOT INTO A STREET AND MY CAR LOST ALL POWER INCLUDING STEERING WITHOUT ANY WARNING. I MANAGED TO COAST INTO A SINGLE LANE SO I WASNT BLOCKING THE ENTIRE STREET. MY CAR WOULD NOT RESTART GIVING A MESSAGE ABOUT POWER FAILURE OR POWER OFF ON THE DISPLAY. I TRIED RESTARTING SEVERAL TIMES WHILE SITTING BLOCKING TRAFFIC INCLUDING TAKING THE KEY FOB OUT OF THE CAR COMPLETELY FOR A FEW MINUTES THEN PLACING IT BACK IN THE CAR HOPING SOMETHING WOULD RESET AND STILL HAD NO LUCK. A TOW TRUCK ARRIVED AND TOWED MY LINCOLN INTO THE DEALERSHIP WHERE IT STARTED RIGHT UP SO NO CODE COULD BE FOUND. THE DEALERSHIP HAS NO WAY TO FIX THE ISSUE WITHOUT CODES. I FEEL LUCKY THIS PROBLEM HAS ONLY OCCURED IN RELATIVELY CALM TRAFFIC AND NOT WHILE I WAS ON THE INTERSTATE WHERE THIS ISSUE COULD BE DEADLY.

TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE STEERING COLUMN WAS COMING APART AND THE POWER STEERING MALFUNCTIONED WHILE DRIVING AND PARKING. THE CONTACT STATED THAT A PREVIOUS RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) WAS PERFORMED INCORRECTLY. THE CONTACT STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). RILEY FORD INC (9693 U.S. 9, CHAZY, NY 12921, (518) 846-7131) WANTED TO CHARGE THE CONTACT $2,600 TO CORRECT THE INITIAL RECALL REPAIR. THE MANUFACTURER ADMITTED THAT THE CONTACT HAD A VALID POINT, BUT THEY WERE NOT AUTHORIZED TO MAKE A DECISION. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 186,000.

STARTED HAPPENING IN 2015, "DOOR AJAR" INDICATOR STAYS ON WHEN DOOR IS CLOSED, CAUSES INDICATOR LIGHT TO FLASH BACK AND FORTH BETWEEN THAT AND "SHIFT TO PARK" NON-STOP WHEN IN MOTION. IT PREVENTS THE CAR FROM BEING LOCKED WHILE STATIONARY AND IN MOTION, DANGEROUS WITH KIDS IN CAR. AT TIMES DOME LIGHTS WILL NOT GO OUT WHEN VEHICLE IS TURNED OFF. THE ALARM GOES AT RANDOM TIMES WHILE PARKED AND OFF, LAST NIGHT EVERY 2 HRS STARTING AT 12 AM. HAVE COME OUT OF WORK TO FIND LIGHTS FLASHING FROM ALARM HAVING GONE OFF. AFRAID TO PARK IN GARAGE NOW BECAUSE OF FIRE HAZARD. KEY FOB MUST BE PUSHED TO UNLOCK DRIVERS DOOR BUT NOT PASSENGER SIDE. STARTING IN 4-19 THE NAVIGATION SCREEN WHEN IN REVERSE AND BACKING UP RANDOMLY GOES BLACK.

VEHICLE STALLS/LOSES POWER ONCE FUEL REACHES BELOW HALF TANK OF GAS. FORD HAS ISSUED TSB'S ON THIS VERY ISSUE ON MANY OF THEIR OTHER ENGINES, BUT I'VE BEEN UNABLE TO FIND A TSB FOR THIS ISSUE FOR MY VEHICLE SPECIFICALLY. HERE IS THE TSB FOR FORD FOCUS'S WITH THIS ISSUE: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. THE CANISTER PURGE VALVE (CPV) MAY MALFUNCTION, POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. TSB # 18S32. WHEN PRESSURE IS BEING RELEASED FROM THE GAS TANK VIA THE FUEL DOOR OPENING, GAS SPRAYS OUT OF THE OPENING AND GOERS STUCK/HARDENED TO EXTERIOR OF CAR.