LINCOLN Complaints

TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES SO THIS MAY NOT EVEN BE SOMETHING TO BE TURNED IN, THIS STATE HAS ALSO DONE SO MUCH DAMAGE FROM THE POTHOLES..

AS I WAS DRIVING STEERING STOP WORKING IT GOT SO HARD IT STEERED TO THE RIGHT ALMOST HIT A PERSON ON THE SIDE WALK.WHEN IT HAPPENED I WAS AROUND THE HOUSE.LUCKILY MADE IT HOME SAFE ON A HARD STEERING WHEEL

HEATED SEAT/AC SEAT MODULE GROUND PIN BURNED TO A CRISP RENDERING THE MODULE USELESS... THIS IS A FIRE HAZARD AND SHOULD BE RECALLED.

THE BRAKE BOOSTER ON MY VEHICLE WENT OUT AND IT CAUSED SEVERAL NEAR MISS ACCIDENTS WHERE I FELT LIKE I WASN'T GOING TO BE ABLE TO STOP IN TIME BEFORE WE REALIZED WHAT WAS WRONG. AN EXTENDED WARRANTY IS NOT SUFFICIENT - NEEDS TO BE RECALLED. I PAID $900 TO HAVE THIS REPAIR MADE BECAUSE I WAS NEVER NOTIFIED OF AN EXTENDED WARRANTY.

STARTING AT 20,000 MILES I STARTED ASKING THE DEALER TO CHECK THE TRANSMISSION ON MY VEHICLE. VERY OFTEN THE TRANSMISSION SHIFTS VERY HARD TO THE POINT YOU HEAR AND YOU FEEL LIKE SOMEONE HIT YOUR CAR ( USUALLY FROM 1ST TO 3RD GEAR ) AND ALSO WHEN YOU SHIFT IT TO REVERSE IT SLIPS. DEALER KEEPS SAYING THERES NO CODES COMING OUT ON THEIR COMPUTER. THIS ALWAYS HAPPENS IN MOTION ON A CITY STREET.

WHEN THE CAR SIT IN THE SUN OR IN DIRECT HEAT TOO LONG, THE BACK-UP CAMERA WILL NOT WORK AND ON THE NAVIGATION SCREEN, IT WILL SAY CAMERA NOT WORKING, CONTACT DEALERSHIP. WHEN I PULL IN MY GARAGE AND OR THE TEMPERATURE OF THE CAR COOL DOWN, THEN THE CAMERA STARTS BACK WORKING. IT ONLY DO THIS IN THE SUMMER TIME. IT'S GOING ON A SEVERAL YEARS OF DOING THIS. THE MOST DAY THAT THIS HAPPENED WAS ON 5/20/19. I TOOK IT TO THE DEALERSHIP BACK IN 2017 AND THEY WANTED ME TO SHOW PROOF THAT DAY BUT IT DIDN'T HAPPEN THAT DAY. DEALERSHIP HAVE RECORD OF ME REPORTING THIS.

SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.

WE JUST DESCRIBED THIS DANGEROUS, 5 TIMES MALFUNCTION IN A PREVIOUS NOTICE, TODAY. MY ADDRESS IS LISTED SLIGHTLY INCORRECT AND THE 1ST MALFUNCTION WAS OCT 7, 2017, NOT THE 2016, I SEE THAT WAS LISTED. IT WAS PURCHASED IN 2016. THE SPEEDS WERE DIFFERENT. 70 TWICE, 55 TWICE AND 50 ONCE. THE 70'S WERE IN HEAVY TRAFFIC ON HWY 80 AROUND CHICAGO. *TR

THE MOTOR HAS TOTALLY GONE DEAD IN HEAVY TRAFFIC 5 TIMES. THE 1ST 3 TIMES THEY SHOWED UP ON THE INSPECTION AND A PART WAS REPLACED. AN INSPECTION THE LAST 2 TIMES SHOWED NOTHING. WHEN THE ENGINE STOPS, I PRESS N, THEN START AND IT RUNS, THEN D AND IT GOES AGAIN. MEANWHILE, TWICE ON HWY 80 AROUND CHICAGO IN BUMPER-TO-BUMPER TRAFFIC AT 70 MPH, CARS ARE SLAMMING ON THEIR BRAKES AND HONKING. 1. WHAT ACTION BEYOND THE DEALER NEED I TAKE? 2. MY INSURANCE WILL NOT COVER A MULTI-CAR ACCIDENT FROM A DEFECTIVE CAR UNDER WARRANTY. WHO DOES? 3. IF THE PROBLEM IS NOT CORRECTED HOW DO I GET A NEW ONE FROM LINCOLN? IT IS A GREAT CAR WITH ABOUT 33,000 MILES. I PREFER KEEPING IT. MY DAUGHTER SAID WHEN IT HAPPENED TO HER, SHE HAD JUST TURNED ON THE RADIO. PERHAPS IT IS AN ELECTRICAL OR COMPUTER DEFECT. TO MY KNOWLEDGE, THE DEALERSHIP HAS TAKEN NO ACTION TO CONTACT LINCOLN HEADQUAQRTERS. IT HAPPENED 3 TIMES OVER A 2 DAY PERIOD IN OCT. 2017, (REPAIRED) ONCE IN OCT. 2018 AND ONCE IN MAY 2019.

TL* THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. THE BRAKE LINES WERE REPLACED THREE TIMES BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. FURTHERMORE, THE STEERING WHEEL HAD TO BE MANEUVERED IN EITHER DIRECTION TO PREVENT IT FROM SEIZING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15E082000 (STEERING), 96V135000 (STEERING), 98V001000 (SERVICE BRAKES, HYDRAULIC), 01V318000 (AIR BAGS), AND 95E006002 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURES LISTED IN THE RECALL CAMPAIGNS. LIBERTY FORD LINCOLN CANTON (423 TUSCARAWAS ST W, CANTON, OH 44702) AND THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS TO PROVIDE A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.