LINCOLN Complaints

TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE SHIFTING INTO REVERSE, THE VEHICLE HESITATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, SEVERAL MONTHS AFTER THE REPAIR, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 02V313000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT FELT A VIBRATION FROM THE FLOOR OF THE VEHICLE AND NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE LOWER BALL JOINT AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR DEVELOPED A CRACK AND BEGAN LEAKING ALL OVER THE ENGINE . WE BOUGHT THE CAR IN 2008 AND THE MANIFOLD HAD NOT BEEN CHANGED AND WE KNEW NOTHING OF THE "SETTLEMENT" WITH FORD TO REPLACE THEM.. I CONTACTED FORD AND THEY TOLD ME THAT AGREEMENT ENDED MARCH 16, 2006.. NOW THE FORD DEALER WANTS $1000 TO REPLACE IT.. WHY SHOULD THE CAR OWNER HAVE TO PAY AN EXCESSIVE AMOUNT WHEN FORD IS RESPONSIBLE FOR INSTALLING PLASTIC IN AN ENGINE COMPARTMENT THAT GETS HOT AND IS BOUND TO CRACK AT SOME POINT.. JUST A WARNING .. DON'T BUY A TOWN CAR WITHOUT CHECKING ON RECALLS, BULLETINS, AND SETTLEMENTS...

THE DRIVERS AND PASSENGER SEATS TILT BACKWARDS DURING ACCELERATION (USUALLY HARD START). THE SEATS WOULD ALSO TILT FORWARD ON HARD BRAKING. AFTER SOME RESEARCH ONLINE, I FOUND A LOT OF FORD AND LINCOLN OWNERS COMPLAINING ABOUT THE ISSUE ON BOTH LOW AND HIGH MILEAGE CARS. IT SEEMS TO BE A COMMON PROBLEM ON ALL LINCON MKX AND FORD EDGE. IT SEEMS FROM THE COMMENTS ON VARIOUS ONLINE FORUMS THE PROBLEM IS MORE COMMON IN CARS WITH POWER SEATS. I AM AFRAID THAT WITH THE "PLAY" IN THE SEAT TRACKS, THE CAR WOULD BECOME UNSAFE DURING AN ACCIDENT. IT SEEMS SOME FORD DEALERSHIP ARE AWARE OF THIS ISSUE ALREADY AND CONSIDER IT "NORMAL" BEHAVIOR, SOME ARE FIXING IT UNDER WARRANTY. OWNERS WITH NO WARRANTY ARE EXPOSED TO POTENTIALLY DANGEROUS DEFECT OF THE VEHICLE.

THE CAR WAS IDLING AS I WAS PREPARING TO LEAVE MY EMPLOYER'S PARKING LOT. MY FOOT WAS ON THE BRAKE. AT THE MOMENT I SHIFTED THE CAR INTO DRIVE, THE ENGINE RACED AND LUNGED FORWARD. WITH MY FOOT FIRMLY ON THE BRAKE, THE REAR TIRES SCREECHED, BUT THE BRAKES KEPT THE CAR FROM MOVING MORE THAN SEVERAL FEET.. WITHIN SEVERAL SECONDS, I WAS ABLE TURN OFF THE KEY AND RETURN THE SHIFT LEVER TO PARK. I TRIED TO DUPLICATE THE PROBLEM IN A SAFE AREA, BUT COULD NOT. MY FOOT WAS NOT ON BOTH PEDALS (BRAKE AND ACCELERATOR) SIMULTANEOUSLY AS THE ENGINE WAS AS IDLING WHEN I SHIFTED INTO DRIVE. THERE IS NO FLOOR MAT TO INTERFERE WITH NORMAL OPERATION. THE BRAKE PEDAL WAS IN A "RAISED" POSITION- A FEATURE OF THE CAR. I WAS NOT FAMILIAR WITH THE "SUDDEN ACCELERATION" PROBLEM OTHER DRIVERS HAD REPORTED PREVIOUSLY, BUT I DID READ ABOUT PROBLEMS ASSOCIATED WITH THE RAISED BRAKE PEDAL AND THE CLOSE PROXIMITY OF THE ACCELERATOR PEDAL (WITHIN THE PAST FEW DAYS). BEFORE RESEARCHING THE POSSIBLE CAUSE OF THIS INCIDENT, I THOUGHT THE PROBLEM MIGHT HAVE BEEN ASSOCIATED WITH THE LINKAGE OF THE TWO PEDALS. NOW, I'M CONVINCED THE ISSUE WILL NOT BE AN EASY FIX.

TL* THE CONTACT OWNED A 2009 LINCOLN MKZ. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE, CAUSING IT TO CRASH INTO THE GUARDRAIL. THE CONTACT MENTIONED THAT THE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE AND BURNED THE CONTACT'S NECK. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE ATTEMPTING TO SHIFT, THE TRANSMISSION FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT STATED THAT THE DRIVER HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO PREVENT THE VEHICLE FROM ROLLING AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

RECEIVED AN "IMPORTANT SAFETY RECALL" LETTER, CALLED THE DEALER TO SETUP AN APPT, AND LEARNED THAT THE PARTS ARE NOT AVAILABLE. I THEN CALL FORD CORP, AND THEY COULD NOT GIVE ME AN ESTIMATE OF WHEN THE PARTS WILL BE AVAILABLE. FORD CORP TOLD ME THAT IF I HAD THE CURRENT PROBLEMS WITH STEERING, THEN THEY MIGHT BE ABLE TO ACCELERATE THE PARTS. I AM NOT HAVING CURRENT PROBLEMS, BUT THIS IS RIDICULOUS SINCE THE CAR IS BEING RECALLED TO AVOID THE PROBLEMS....SAFETY RECALL NOTICE 15S14 NHTSA RECALL 15V-250..UPDATED 11/12/15 *BF THE CONSUMER STATED THE ISSUE WAS RESOLVED. UPDATED 12/15/15. *JB

AS PART OF THE RECENT FORD STEERING RECALL, AN EMERGENCY INSPECTION WAS DONE ON 11/18/13 AT 69,104 AND DECLARED SAFE TO DRIVE. ON 3/18/14 DRIVING TO THE DEALER TO HAVE RECALL WORK PERFORMED, THE STEERING COLUMN LOCKED-UP SOLID AT THE TURN WAS MADE ENTERING THE DEALERS PROPERTY.A REPAIR WAS DONE REPLACING THE LOWER SHAFT ONLY AS SHOWN IN PICTURE #1. THEN LESS THAN 14 MONTHS LATER A REPEAT FAILURE OF THE UPPER SHAFT ASSEMBLY SHOWN IN PICTURE #2. THERE WAS NO SECONDARY RECALL ISSUED, SO A SEARCH BY VIN SHOWED NO OUTSTANDING RECALL, AND THE DEALERS INSISTENT ED THIS WAS NOT A RECALL ISSUE, BUT. IT WAS, AS THE COMPLETE UPPER AND LOWER SHAFT SHOULD HAVE BEEN REPLACED DURING THE REPAIR. THE UNPREDICTABLE LOCKING OF THE STEERING WHEEL POSES A SERIOUS INJURY/DEATH RISK. ALL VEHICLES PART OF THE INITIAL RECALL SHOULD BE INSPECTED TO INSURE THE REPAIR WAS DON COMPLETELY AND CORRECTLY. PICTURES AVAILABLE ON REQUEST (CAN'T SEEM TO ATTACH N THIS FORM) ALSO SEE PREVIOUS FOR FILED WHEN FIRST FAILURE OCCURRED DESPITE INSPECTION THAT DECLARED VEHICLE SAFE TO DRIVE.

APPROXIMATELY MARCH OF 2013. I WAS DRIVING NORTH ON MOULTON BLVD, SUDDENLY THE CAR LOST SPEED AND A RED TRIANGLE SHAPED CAME ON AND STATED "DRIVE TO SIDE OF ROAD SAFELY AND SHUT OFF THE CAR ENGINE" I TOOK IT TO LINCOLN GARAGE AND THEY KEPT MY CAR FOR A WEEK, WAITING FOR DIRECTIONS OF PROCEDURE FROM DETROIT, THEY TOLD ME THEY HAD REPLACED THE HYBRID BATTERY. THE CAR RAN GREAT AGAIN. JUNE 15, 2015 IT SHUT DOWN AGAIN, LIKE BEFORE, I TOOK IT TO THE LINCOLN DEALER, THEY SAID THERE WERE NOT ANY CODES, BUT TOLD ME IT WAS A BAD THROTTLE BODY, OF WHICH THEY CHANGED. JUNE 24,2015, THE CAR SHUT DOWN AGAIN, THE RED TRIANGLE SHAPE LIGHT CAME ON, TOOK IT INTO LINCOLN DEALER THE SAME DAY, THEY TOLD ME THE COMPUTER SAID THE CAR SHUT DOWN, BUT NO COMPUTER CODES. THIS MAKES ME THINK THAT A NEW THROTTLE BODY WAS NOT NECESSARY. A LINCOLN TECHNICIAN HAS BEEN DRIVING MY AUTOMOBILE FOR THE LAST FEW DAYS AND WILL DO SO OVER THIS WEEK-END. HE HAS A COMPUTER ATTACHED TO THE AUTO ENGINE, LOOKING FOR THE CAUSE. WHEN THE CAR SHUTS DOWN, PRESSING THE ACCELERATOR GETS NO RESPONSE.