LINCOLN Complaints

THE TRUCK STARTED ON FIRE AROUND THE FRONT PASSENGER SEAT WHILE I WAS DRIVING ,I PULLED OVER RESCUED MY DOG RAN TO THE GRASS AREA AND WATCH IT BURN TO THE GROUND. THIS WAS JUNE 13,2015

THIS HAS BEEN A CONTINUOUS ISSUE WHEN USING THE CRUISE CONTROL AT ANY SPEED. WHEN THE CRUISE CONTROL IS ON, AND THE VEHICLE IS TRAVELING ON A DOWNHILL SLOPE, THERE IS A NOISE COMING FROM UNDER THE HOOD WHILE IT IS TRYING TO MAINTAIN THE SPEED. THE SOUND IS SOMETHING LIKE A HUMMING/GRINDING/TICKING NOISE. I HAVE HAD MULTIPLE TECHNICIANS GO FOR A DRIVE WITH ME TO TRY DIAGNOSE THE ISSUE AND THEY HAVE ALL SAID THAT THERE IS AN ISSUE. HOWEVER, TO DATE, THEY HAVE NOT BEEN ABLE TO FIX IT AND THE LAST TECHNICIAN SAID IT MUST BE A NORMAL NOISE, EVEN THOUGH NO OTHER LINCOLN I HAVE TEST DROVE CAN RECREATE THE NOISE.

AS I WAS GOING TO PULL OUT OF A PARALLEL PARKING SPOT, THE CAR IMMEDIATELY STALLED AND LOST ALL POWER WHILE IN DRIVE. I PLACED THE CAR IN PARK AND ATTEMPTED TO TURN THE CAR BACK ON. THE CAR TURNED BACK ON THEN AS I WAS ABOUT TO LEAVE THE PARKING SPOT AGAIN IT SHUT OFF IMMEDIATELY AS I PRESSED THE ACCELERATION. THIS IS VERY DANGEROUS AND LEFT ME OUT IN THE MIDDLE OF THE STREET WITH ON COMING TRAFFIC. *TR

WE HAVE A FLEET OF LINCOLN TOWN CARS USED IN A GROUND TRANSPORTATION SERVICE. THE DRIVER REPORTED THAT "THE STEERING FELT (VERY) TIGHT". ANOTHER CAR WAS DISPATCHED TO COVER THE LIVERY, AND THE AFFECTED CAR WAS TOWED BACK TO OUR FACILITY. OUR SENIOR MECHANIC EXAMINED THE CAR AND THE ISSUE IS THE LOWER STEERING SHAFT ASSEMBLY. IT IS SEVERELY CORRODED, AND THE "U-JOINTS" CONTAINED IN IT ARE ALMOST IMPOSSIBLE TO MOVE. WE CONTACTED THE DEALER, PROVIDED THE VIN, AND WAS TOLD THERE IS NO RECALL ON THIS VEHICLE THIS IS NOT A NEW FOMOCO PROBLEM, THERE HAVE BEEN SEVERAL RECALLS OF SEVERAL OTHER YEARS (AND MODELS) FOR THE VERY ISSUE. IT IS THE EXACT SAME PART THAT HAS FAILED IN SEVERAL YEARS OF TOWN CAR (AND SIMILAR). THEY ARE PLAYING GAME WITH RECALL STATUS ON THIS VEHICLE THESE CARS (THAT ALL HAVE THE SAME STEERING SHAFT DESIGN) SHOULD BE RECALLED THE SCOPE OF THIS RECALL NEEDS TO BE EXPANDED

OWNER OF 2005 LINCOLN AVIATOR. I WAS NOT ABLE TO GET THE GEAR SHIFT OUT OF PARK. I HAD THE AVIATOR TOWED TO A FAMILY MEMBER'S AUTOMOTIVE GARAGE AND WAS TOLD THAT I WILL NEED TO HAVE THE ENTIRE GEAR SHIFT REPLACED. UPON DOING SOME RESEARCH, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM IN THIS YEAR, MAKE, AND MODEL. I HAVE READ ENDLESS TESTIMONIES FROM OTHER VEHICLE OWNERS WITH THE EXACT DISPUTE. THE PART AND LABOR WILL COST ME APPROXIMATELY $1100.00 AT MY FAMILY'S GARAGE, ONE CAN ONLY GUESS THE DOLLAR AMOUNT WILL DOUBLE AT THE LOCAL DEALERSHIP. MY CAR IS DRIVEABLE, HOWEVER, WHEN IN PARK, I WILL HAVE TO PUT MY EMERGENCY BRAKE ON. I WAS ALSO INFORMED THAT THE GEAR SHIFT, IF BUMPED, MAY MOVE OUT OF PARK EVEN WITHOUT THE KEY IN THE IGNITION. I AM APPALLED THAT FORD/LINCOLN MOTOR COMPANY HAS NOT TAKEN RESPONSIBILITY OF THE DEFECTED MECHANISM. IT IS UNACCEPTABLE AND RAISES MANY QUESTIONS ON HOW IMPORTANT VEHICLE SAFETY IS TO FORD/LINCOLN MOTOR COMPANY, NOT TO MENTION A TOTAL INCONVENIENCE FINANCIALLY! THIS IS MY FOURTH VEHICLE FROM FORD/LINCOLN MOTOR COMPANY AND I HIGHLY DOUBT I WILL PURCHASE ANOTHER BASED ON THE COMPANY'S LACK IN ADDRESSING THE MATTER. I AM A MOTHER OF ONE CHILD AND NOW DO NOT FEEL SECURE DRIVING A VEHICLE THAT I ONCE FELT VERY PROTECTED IN.

I WAS ON A HIGHWAY,GOING AROUND 50~55 MILES PER HOUR.SUDDENLY I LOST POWER IN STEERING WHEEL.THERE WAS NO WARNING SIGN,NO SOUND AT ALL.I TURNED MY RIGHT SIGNAL BUT IT WAS STOPPED WORKING AS WELL.I PUT MY FLASHERS ON AND PULLED OVER TO RIGHT SHOULDER.IT WAS IMPOSSIBLE FOR ME TO MOVE A STEERING WHEEL IN EITHER DIRECTION.HAD TO TOW THE CAR BACK TO MY HOME.ON FRIDAY THE 17TH,I CALLED FORD DEALER IN QUEENS(,WHICH HAPPEN TO BE NEAR MY HOME)SHE PUT ME ON HOLD AND NEVER CAME BACK ON LINE.I HAD SOME IMPORTANT THINGS TO DO TODAY,WHICH I DID.I CHECKED FORD DEALERS WEB SITE IN QUEENS.THE NEXT AVAILABLE DAY IS JULY 24TH. I DRIVE FOR LIVING SO ITS IMPOSSIBLE FOR ME TO SIT HOME FOR ONE WEEK.I WILL WALK IN TO DEALER FIRST THING ON MONDAY THE 20TH OF JULY.

I WAS DOING 65 ON THE 60 FREEWAY IN CITY OF WALNUT CA. AND ALL OF A SUDDEN MY CAR BEGAN TO ACCELERATE FULL SPEED, I LOOKED AT MY DASH JUST TO SEE IF CRUISE CONTROL WAS ON, "WHICH IT WAS NOT" SO I PRESSED THE BRAKE BUT THE CAR KEPT ON ACCELERATING SO I HAD TO HOLD THE BRAKE DOWN AS HARD AS I COULD BUT DESPITE DOING THAT I WAS DOING BETWEEN 60 AND 70 MPH, I COULD NOT EVEN GET THE CAR TO GO LESS THAN 60 MPH NO MATTER WHAT, MY EXIT CAME AND I COULD NOT EVEN GET OFF BY THIS TIME I HAD TO SWERVE AROUND CARS BECAUSE I COULD NOT SLOW DOWN I WAS ALREADY PANICKING I REALLY THOUGHT I WAS GOING TO DIE FINALLY AFTER A FEW MORE SECONDS THE CAR STOPPED ACCELERATING AND I WAS IN CONTROL I NEED HELP TO HAVE THIS CORRECTED AS SOON AS POSSIBLE PLEASE. THANK YOU

I AM ORIGINAL OWNER OF 2007 MKX. RECEIVED RECALL NOTICE IN DEC.2014. UNABLE TO GET VEHICLE TO DEALERSHIP UNTIL 02/03/15. I HAVE NOT HAD MY VEHICLE SINCE THAT DATE. CORROSION AT FUEL TANK AND LEAKING. DLR INFORMED ME THE VEHICLE CANNOT BE DRIVEN. HE HAD NO IDEA WHEN THE PART(S) WOULD BE AVAILABLE. IT WOULD BE MONTHS. I WAS PROVIDED INITIALLY WITH VEHICLE FROM DEALERSHIP. AFTER WEEK OR SO I WAS HANDED OVER TO RENTAL AGENCY AT FORD'S EXPENSE. I AM NOW IN MY 3RD VEHICLE AS OF JUNE. HAVE CONTACTED FORD MOTOR COMPANY NUMEROUS TIMES SINCE EARLY FEB. WHO APOLOGIZES PROFUSELY AND SAY THEY DO NOT KNOW WHEN TANKS WILL BE AVAILABLE. THEY ARE AT MERCY OF THEIR SUPPLIER. NO DATES MAYBE LATE SUMMER. RECALL NOTICE INDICATES 3RD QTR. DEALERSHIP AS OF 7/7/15 SAYING FOURTH QTR. NO EXACT DATE OR TIME. I PURCHASED THAT VEHICLE FOR INTENDED USE WITH BUSINESS AND FAMILY. FAMILY MEMBERS UNDER 25 AND FREQUENT OUT OF TOWN FAMILY GUESTS CANNOT DRIVE THE RENTAL AND UNTIL EARLY JUNE PREVIOUS VEHICLES I HAD DID NOT MEET MY BUSINESS NEEDS. THIS HAS BEEN AN UNREASONABLE AND UNACCEPTABLE AMOUNT OF TIME. I AM VERY CONCERNED HOW MY VEHICLE WILL OPERATE AFTER HAVING BEEN IDLE FOR MANY MONTHS, NEARLY A YEAR. FORD MOTOR SHOULD PURCHASE THESE VEHICLES AT FMV WITH ADDITIONAL AMOUNT COVERING THE RENTAL PAYOUTS AND THE INCONVENIENCE THROUGH THEIR UNKNOWN REPAIR DATE. THEY MIGHT STILL HAVE SATISFIED CUSTOMERS. ONLY OFFER THEY HAVE COME UP WITH IN EARLY APRIL HAS BEEN DEALER VALUE + $2500.00 TOWARDS ANOTHER FORD PRODUCT. NOT ACCEPTABLE.

TL* THE CONTACT OWNS A 2002 LINCOLN LS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING OUT OF GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION. IN ADDITION, THE VEHICLE WAS OVERHEATING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE THERMOSTAT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DIAGNOSED THAT THERE WAS A CRASH DETECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.