LINCOLN Complaints

PARKED CAR AND AFTER OPENING THE RIGHT FRONT DOOR IT WOULD NOT LATCH UPON CLOSING. I UNDERSTAND THIS ISSUE IS IDENTIFIED IN NHTSA RECALL 15V246.

GOING DOWN THE STREET WHEN ALL OF A SUDDEN THE CAR GIVE A BIG HICCUP, THEN JUST A FEW FEET MORE, ANOTHER BIG HICCUP, THEN HAD NO POWER, COULD PRESS THE GAS PEDAL TO THE FLOOR, AND NOTHING, LUCKILY WAS ABLE TO PULL IT OFF THE STREET, OUT OF THE WAY OF TRAFFIC, HAD WE BEEN GOING FASTER, AND BEEN ON A BUSY HIGHWAY, COULD HAD BEEN FATALLY INJURED BY A CAR TRAVELING BEHIND US AT A GREATER SPEED. THE OPEN WRENCH SIGN CAME UP ON THE INSTRUMENT PANEL, INDICATING POWERTRAIN PROBLEM. LUCK FOR US, A DEPUTY CAME ALONG, AND ASK TO HELP, HE SAID TRY TO RESTART IT, WE HAD SIT FOR ABOUT 5 MINUTES, THE OPEN WRENCH LIGHT WAS GONE, AND THE CAR WE COULD DRIVE ON HOME, TOOK TO THE PLAZA LINCOLN DEALER THE NEXT DAY, AND THEY RAN THE COMPUTER TEST AND THE PINPOINT TEST AND COULD NOT FIND ANYTHING, BUT I HAVE FOUND ON THE INTERNET, THIS IS A COMMON PROBLEM! I GUESS WE HAVE TO HAVE PEOPLE KILLED BEFORE ANYONE WILL DO A RECALL ON THIS PROBLEM, SAD MONEY IS MORE IMPORTANT THEN PEOPLE'S LIVES. *TR

POWER STEERING RANDOMLY LOCKS AND UNLOCKS ITS SELF, CAUSING THE VEHICLE TO PULL TO THE LEFT AND DISPLAYING DIFFICULTY TO STEER WHEEL TO THE RIGHT OR STRAIGHT AHEAD. BRAKES SEEM TO LOCK OR SLIP IN CERTAIN ENVIROMENTS AT MODERATE SPEEDS.

I WAS DRIVING INTO MY GARAGE WITH MY FOOT ON THE BRAKE WHEN CAR ACCELERATED TO FULL SPEEDC. I APPLIED FULL PRESSURE TO BRAKE. CAR FAILED TO STOP. CAR ONLY STOPED WHEN I PUT SHIFT LEVER IN NEUTERAL AFTER GOING THROUGH REAR WALL OF GARAGE. IF SOMEONE HAD BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN KILLED.

I STARTED HEARING A METAL RUBBING NOISE REALIZED THAT IT WAS COMING FROM THE L-REAR WHEEL I REPLACED THE WHEEL BEARING & SEAL FIGURING IT WAS JUST ONE OF THOSE THINGS SINCE THIS DOESN'T TYPICALLY HAPPEN IN TODAY'S LATER MODEL VEHICLES.ABOUT TWO WEEKS LATER THE NOISE RETURNED SO I RESEARCHED IT AND DISCOVERED A RECALL NOT NOTICING IT WAS JUST FOR FLEET MODELS. I CALLED FORD AND WAS TOLD IT DIDN'T INCLUDE MY VIN # I DID SOME FURTHER RESEARCH AND FOUND OUT THAT THESE AXLES WERE MANUFACTURED WITH A DEFECT CAUSING THE METAL TO BECOME SOFT THEREBY CAUSING THE WHEEL BEARING TO WEAR AN INDENTATION INTO THE METAL RESULTING IN THE WHEEL BEARING HAVING TO MUCH PLAY ON THE AXLE (TO MUCH MOVEMENT). THE END RESULT IS THE BEARING DESTROYS ITSELF AND HOPEFULLY YOU REPLACE IT BEFORE IT BREAKS APART CAUSING THE WHEEL TO POSSIBLY FALL OFF AND DEFINITE DESTRUCTION OF THE REAR DIFFERENTIAL! IT WAS SUGGESTED THAT YOU REPLACE THE BEARING WITH WHATS CALLED A REPAIRING WHICH IS WIDER AND HEAVIER DUTY THAN THE OEM BEARING THEREBY IT COVERS A WIDER PORTION OF THE AXLE AND DOES NOT SIT IN THE SPACE WHERE THE OEM BEARING WORE DOWN THE METAL.AFTER REPLACING IT A SECOND TIME IT LASTED ABOUT 3 YEARS 2011) AND THEN THE SEAL BLEW OUT ON THIS WHEEL WHICH IS THE SAME PROCEDURE AS REPLACING THE BEARING. IN 2013 THE R-REAR BEARING HAD TO BE REPLACED. AS OF FEBRUARY 2015 DUE TO THE L-REAR BEARING MAKING NOISE & LEAKING DIFFERENTIAL FLUID ( I CAN HEAR THE BEARING DESTROYING ITSELF) AND THE R-REAR AXLE LEAKING DIFFERENTIAL FLUID I GOT FED UP PARKED THE CAR AND BOUGHT ANOTHER CAR. IRONICALLY I BOUGHT ANOTHER 2003 TOWN CAR WITH 65,000 MILES IT WAS MANUFACTURED IN 5/2003 UNLIKE THE SUBJECT CAR THAT WAS MANUFACTURED IN 10/2003 I HAVE MY FINGERS CROSSED.FORDS BEEN MAKING CARS FOR 100 YEARS I SHOULD NOT BE HAVING THIS PROBLEM WITH AXLES.THIS PROBLEM IS NOT JUST A FLEET VEHICLE PROBLEM, I WANT MY AXLES REPLACED.

TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

WHILE DRIVING ON A HWY IN HOUSTON, TEXAS WITH NO OTHER VEHICLE AROUND ME UNEXPECTEDLY THE REAR SUNROOF GLASS SHATTERED ALONG THE FRONT EDGE. THERE'S AN INSURMOUNTABLE AMOUNT OF COMPLAINTS RELATED TO THIS ISSUE FOR LINCOLN AND FORD AND YOU CAN CHECK AT HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T37305_DS520649. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE PIECES OF GLASS FALL INSIDE THE CAR AND CAN HARM OCCUPANTS. I TRIED TO REASON WITH LINCOLN CORPORATION WITHOUT SUCCESS. THEY CLAIMED THAT AN OBJECT HIT THE GLASS BUT IF THE GLASS IS CLOSED, IS FLAT AND THERE'S NO WAY AN OBJECT CAN HIT IT. I WISH I COULD SEND PICTURES BUT HAVE NO WAY OF DOING SO UNLESS I HAVE A VALID EMAIL.

THE DASH BOARD OF THE VEHICLE IS SEVERELY WARPED, I HAVE BEEN TOLD THIS IS VERY COMMON WITH THIS YEAR MODEL. THE WARP IS AT THE DEFROST VENT AS WELL AT THE FRONT OF THE DASH ABOVE THE CLOCK. THE WARP IS A SAFETY CONCERN, AS DEFROST DOES NOT WORK AS IT SHOULD DUE TO THE WARPING. DOOR HANDLE (SPECIFICALLY DRIVES SIDE AT THIS TIME) WILL NOT OPEN FROM THE INSIDE. YOU HAVE TO ROLL DOWN THE WINDOW OR HAVE SOMEONE ELSE OPEN THE DOOR FROM THE OUTSIDE. THIS IS ALSO A SAFETY CONCERN, AS IN CASE OF EMERGENCIES YOU CANNOT OPEN THE DOOR TO EXIT THE VEHICLE.

I LEASED MY CAR IN AUGUST OF 2013. ONE OF THE FIRST THINGS I DID WAS RUN A VEHICLE HEALTH REPORT, WHICH I DID EVERY OTHER MONTH SINCE I GOT THE CAR. IN THE REPORT WHAT WOULD ALWAYS APPEAR WAS DRIVER ASSISTS AND RESTRAINTS REPORT ..."SYSTEM UNAVAILABLE." THEN IN THE LATE FALL OF 2014 I RECEIVED A LETTER ABOUT A RECALL OF THE AIRBAG SYSTEM. DURING A VISIT TO THE HEISER DEALERSHIP I ASKED ABOUT THE RECALL AND WAS TOLD THE FIX WAS NOT AVAILABLE. I TOOK IN THE VEHICLE HEALTH REPORT INTO THE DEALERSHIP SHOWING WHERE IT READ DRIVER ASSISTS AND RESTRAINTS , "SYSTEM UNAVAILABLE" SO THEY COULD CHECK IT OUT. THEY DID AND SAID THAT THEY COULD FIND NOTHING WRONG. IN EARLY PART OF 2015 I ONCE AGAIN ASKED THEM TO CHECK OUT THE PROBLEM OF THE "SYSTEM BEING UNAVAILABLE". THEY KEPT THE CAR FOR HALF A DAY AND SAID THAT IT WAS A "PHANTOM PROBLEM, INDICATING IT WAS NOTHING". WHEN I RAN THE VEHICLE HEALTH REPORT FOLLOWING THAT LAST VISIT AND I FOUND THE DRIVER ASSISTS AND RESTRAINTS REPORT TO READ "OK", BUT WHAT WAS ADDED WAS THE SEVERAL RECALL NOTICES INCLUDING THE RESTRAINT CONTROL MODULE. I REALLY BELIEVE THAT THE SYSTEM WAS DELIBERATELY DEACTIVATED ALL THOSE MONTHS SO THAT IT COULD NOT SHOW A PROBLEM WHICH THEY WERE WELL AWARE OF, I ALSO SUSPECT THAT EVEN THOUGH THE SYSTEM NOW READS "OK" THEY MAY HAVE DISABLED THE WARNING LIGHT IF THAT IS POSSIBLE. SINCE THE DAY I BOUGHT THE CAR, THE DASH BOARD HAS CHANGED AT WILL, VARIOUS LIGHTS AND WARNINGS SUCH AS CHECK ADAPTIVE HEADLAMPS, WHICH THE DEALERSHIP SAID NOTHING IS WRONG WITH, HAVE COME AND GONE. I HAVE TAKEN THE CAR IN NUMEROUS TIMES TO CHECK THESE ISSUES AND THEY SAY, NOTHING IS WRONG. IF THERE IS A POTENTIAL SHORT CIRCUIT WHICH IS VERY DANGEROUS A MANUFACTURER SHOULD NOT BE GIVEN OVER A YEAR TO FIX IT.

WHEN I PURCHASED MY 2008 LINCOLN AWD MKZ, NEW TIRES WERE PART OF THE "DEAL". FROM THE VERY BEGINNING ONE TIRE (DRIVERS SIDE REAR) WAS LOSING AIR. I WENT BACK TO THE DEALER AND THEY COULDN'T DETERMINE THE PROBLEM. I HAVE BEEN BACK AND FORTH TO THE DEALER CONSTANTLY EVER SINCE THE PURCHASE OF MY MKZ. AT ONE POINT THE DEALER SENT ME TO AN INDEPENDENT TIRE COMPANY. THEY LOOKED AT THE TIRE IN QUESTION AND I WAS TOLD THAT THE TIRE WILL NOT "BEAD" TO THE RIM BECAUSE OF THE FLAKING OF THE CHROME ON THE RIM. THEY DID PUT A SEALANT ON THE AREAS BUT IT WAS A TEMPORARY FIX. NOW I'M HAVING A PROBLEM WITH THE DRIVERS SIDE FRONT WHEEL LOSING AIR. WHEN THE WEATHER IS COOLER, THE AIR LEAK IS SLOWER, DURING WARM WEATHER, THE LOSS IS FASTER. IN THE PAST TWO WEEKS I HAVE HAD AIR ADDED TO THE TIRES AT LEAST ONCE EACH WEEK. WITH ALL THE COMPLAINTS ABOUT THE WHEELS/RIMS THAT ARE POSTED, WHAT, IF ANYTHING, WILL FORD/LINCOLN DO ABOUT THE PROBLEM? I'M PROUD OF MY LINCOLN AND WITH ALL THE COMMERCIALS ABOUT FORD STANDING BEHIND THEIR VEHICLES WHY ARE WE STILL HAVING A PROBLEM?