LINCOLN Complaints

THIS HAPPENED TO ME ONCE BEFORE IN APRIL OF 2015, DON'T REMEMBER THE DATE. HOWEVER ALSO ON FRIDAY MAY 15TH, 2015, I WAS BACKING MY LINCOLN MKZ 2012 HYBRID OUT OF THE CHURCH PARKING LOT AND THE STEERING WHEEL WOULDN'T TURN. I DASHBOARD WARNING LIGHT SAID POWER STEERING NOT FUNCTIONING OR SOMETHING SIMILAR. IT HAPPENED ONCE BEFORE IN APRIL, AND AT THAT TIME, I WAS ALSO PARKED, STARTED UP THE CAR AND IT WOULDN'T STEER. I STOPPED THE CAR, STARTED IT UP AGAIN AND THAT TIME IT CORRECTED ITSELF. I READ A REPORT ON THE INTERNET ABOUT 508 CASES BEING REPORTED AND UNDER INVESTIGATION SO I THOUGHT I WOULD ALSO SUBMIT A COMPLAINT. LUCKY FOR ME ON FRIDAY MAY 15TH, 2015 I WAS ACROSS THE STREET FROM A LOCAL INDEPENDENT CAR REPAIR SERVICE STATION. THEY CALLED HUDSON FORD IN HUDSON, WISCONSIN AND THE SERVICE DEPARTMENT THERE SAID IT WAS UNDER WARRANTY AND TO BRING IT UP TO THEIR SERVICE DEPARTMENT. I CALLED AT THE END OF THE DAY AND THEY SAID THAT THEY COULDN'T REPLICATE THE PROBLEM AND THEREFORE COULDN'T FIX IT. THE INDEPENDENT SERVICE STATION WHERE IT FIRST ENDED UP, DID A COMPUTER DIAGNOSTIC ON IT AND SAID IT WAS THE STEERING BOARD, OR CHIP. I AM AFRAID TO DRIVE THE CAR IN THE EVENT THE POWER STEERING GOES OUT WHEN I AM DRIVING. IT COULD CAUSE A HORRIBLE CRASH!! I SENT THE ARTICLE I FOUND ON THIS ISSUE TO THE HUDSON FORD DEALERSHIP'S SERVICE MANAGER'S EMAIL, AND THEN TALKED TO HER ABOUT THE ARTICLE. SHE SAID SHE'D READ IT. AT THIS POINT THEY STILL HAVE MY CAR. I PRAY THEY FIX IT. *TR

LOSS OF POWER STEERING IN THE VEHICLE - POWER STEERING ASSIST FAULT, WHILE DRIVING THE VEHICLE. PULLED THE VEHICLE OVER AND AFTER 5 TIMES OF TURNING THE VEHICLE OFF, AND THEN RESTARTING IT, THE ALERT WOULD GO AWAY AND THE POWER STEERING WOULD BE ACTIVE AGAIN. HAS BEEN AN ONGOING ISSUE FOR THE LAST 6 MONTHS, HOWEVER IT HAS BEEN A DAILY ISSUE FOR THE LAST WEEK.

DATE: MAY 16TH 2015 ROAD RUNNER AUTO SALES, INC ADDRESS OF BUSINESS : 24560 EUREKA RD , TAYLOR , MI 48180 PHONE : 734-947-4667 SALESMAN KNOWN BY TAZ(MOTAZ) I AM PROVIDING YOU WITH A WRITTEN COMPLAINT AND EXPLANATION OF BUSINESS/VEHICLE SALE AND PURCHASE.A LEMON AUTO. THE VEHICLE WAS ADVERTISED ONLINE FROM ROAD RUNNER AUTO SALES AND A LISTING PRICE FOR $11,595 IT WAS SOLD TO ME FOR 12,999 PLUS TAXES TOTALING $14,000 I PUT A DOWN PAYMENT OF $4000.00 AND I AM FINANCING THE REST FOR THE REMAINING BALANCE OWED. THEN ON ADVERTISEMENT STATES WHAT THE VEHICLE CAME WITH AND SPECS ALONG WITH VIN NUMBER : FOR EXAMPLE PREMIUM SOUND RADIO/AUDIO SYSTEM SO WAS A FALSE ADVERTISEMENT. BECAUSE THE RADIO AND SPEAKERS DO NOT WORK .WHICH WAS STATED AT THE TIME OF PURCHASE WOULD BE FIXED OR HE WOULD TAKE THE FEES OFF THE VEHICLE SALE/PURCHASE .WHICH WAS NEVER DONE . ROAD RUNNER AUTO SALES HAS ANOTHER LOCATION WHERE I WAS SENT TO GET RADIO FIXED AND A AIR INTAKE HOUSING UNIT TO BE INSTALLED . THE AIR INTAKE HOUSING UNIT WAS COMPLETELY MISSING FROM ENGINE AS I HAVE A DIAGRAM FOR YOU ATTACHED WITH OTHER RECEIPTS OF REPAIRS AND ESTIMATES OF THIS LEMON AUTO. TAZ SENT ME TO THE WAYNE, MICHIGAN ROAD RUNNER AUTO SALES WHERE THIS WORK WAS PERFORMED.

TIMING BELTS HAD TO BE REPLACED IT WAS $3500.OO. AUGUST 2008 TRANSMISSION HAD TO BE REBUILT N UPDATED COST WAS $1989.00. AUGUST 2013 BOTH LOWER BALL JOINTS WAS REPLACED THE RIGHT OUTER TYROD AND LEFT INNER TYROD WAS REPLACED HAD TO GET NEW BRAKES AND TIRES N IT COST ME $1200.00. I GAVE $5000.00 FOR THE CAR SO I HAVE A GRAND TOTAL OF $11,689.00. NOTHING BUT A PIECE OF JUNK AND NOW MY SECURITY SYSTEM IS GOING CRAZY IT GOES OFF EVERY FEW TIMES U OPEN THE DOOR SO IM SURE ITS A ELECTRICAL PROBLEM AND THATS LOVELY.

TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING AT 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

AFTER PARKING CAR WOULD START UP BUT WOULD NOT COME OUT OF GEAR, WINDOWS WOULD NOT ROLL UP.RADIO WOULD NOT PLAY

I RECENTLY FILED A COMPLAINT ABOUT THIS TRUCK NOT ACCELERATING IN TRAFFIC AND REPLACED THE TURBO SPEED SENSOR APROX 1 MONTH PRIOR TO THIS. THIS TRIP ENGINE LIGHT FLASHED ON AND CAR STRUGGLED TO ACCELERATE, I ASSUMED SAME ISSUE, PUT IT IN CRUISE CONTROL, CAR STABILIZED FOR ABOUT 3 MILES THEN STARTED JERKING FORWARD, I TOOK CRUISE OFF, AND WHOLE TRUCK STOPPED ACCEL, THEN ENGINE LIGHT CAME ON AND THEN ENTIRE TRUCK SHUT DOWN! NO POWER STEERING, NO HEAT, NO NOTHING! I PULLED INTO ON RAMP V SECTION TO GET OUT OF SLOW LANE (I95S) IT WAS 6:20 AM SO STILL DARK. VERY DANGEROUS! KNOWN ISSUE WITH THIS TRUCK. HAD TO GET TOW. HE CHANGED PRICE FROM $75 $4 AMILE TO $175 $4 A MILE AS SOON AS MY TRUCK WAS ON HIS CARRIER. DEALERSHIP SAID IF TRUCK HAD CAUGHT FIRE IT'D BE A RECALL. FIX COST ME $1100 PLUS $465 FOR RENTAL CAR, THEN AFTER REPAIR I GOT HOME WITH TRUCK, NEXT AM I STARTED IT AND ENGINE LIGHT ON WITH CODE DISPLAY SAYING EXHAUST ISSUE CATALYTIC CONVERTER OR OXYGEN SENSOR OR PISTONS. I TRIED TO TRADE TRUCK NOONE WILL TAKE IT!! FIX IS 299-???? SERIOUS ISSUE AND VERY DANGEROUS VEHICLE!!!!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT LOWERED THE DRIVER SIDE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CRUNCHING NOISE COMING FROM THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THE BALL JOINTS WERE NOT ATTACHED TO THE CONTROL ARM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR HIS VEHICLE MODEL. THE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING AT 37 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER AND THE PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.