LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 LINCOLN TOWN CAR
    - SAN ANTONIO, TX

    SEAT BELT/AIR BAG LIGHT CAME ON. VEHICLE PURCHASED NEW, ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER INTERNALLY FAULTED ON DRIVERS SIDE. OUT OF WARRANTY, AND VEHICLE WAS REPAIRED AT A COST OF $354 PARTS AND $305 LABOR. SEAT BELT/AIR BAG LIGHT CAME ON AGAIN JAN 8, 2015. ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER ON THE PASSENGER SIDE. PARTS ON ORDER AND TO BE REPAIRED FEB 26, 2015. PARTS COST $507 AND $305 LABOR. THIS IS A DEFINITE SAFETY ITEM THAT HAS A HISTORY WITH THIS VEHICLE YEAR AND MODEL. COST TO CUSTOMER IS EXCESSIVE AND UNACCEPTABLE CONSIDERING THIS ITEM MUST BE REPAIRED TO INSURE A FUNCTIONAL SEAT BELT AND AIR BAG IN THE EVENT OF AN ACCIDENT. THE EXCESSIVE COSTS APPEARS TO BE DISCOURAGING SOME OWNERS FROM REPAIRING THIS SAFETY ITEM ACCORDING TO OTHER COMPLAINTS TO NHTSA. FORD MOTOR COMPANY HAS NOT FULFILLED REASONABLE MANUFACTURERS RESPONSIBILITY ON A SAFETY ITEM THAT COULD CAUSE SEVERE INJURY OR DEATH AS A RESULT OF THE MALFUNCTION OF KNOWN DEFECT IN A REQUIRED PIECE OF SAFETY EQUIPMENT. *TR

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKX
    - YUMA , AZ

    WENT FOR A WALK WITH 4 YEAR OLD SON AT THE MOUNTAIN, CAME BACK TO A MELTED MKX. FIRE DEPARTMENT CAME. WITH IN A SPAN OF AN HOUR FIFTEEN MINUTES, THE VEHICLE CAB HAD MELTED AND COOLED TO TOUCH. WE BARELY ESCAPED POSSIBLE DEATH HAD I BEEN DRIVING ON THE FREEWAY. *TR

    Source: NHTSA WEB SITE
  • 2012 LINCOLN MKZ
    - EAST BRUNSWICK, NJ

    I FULLY STOPPED IN A PARKING PLACE WHERE I USE TO GO EVERY MONDAY TO PICK UP KIDS FROM A DANCING SCHOOL. AFTER I FULLY STOPPED AND TRY TO PUT THE CLUTCH ON P THE CAR ACCELERATED BY ITSELF. I WENT TROUGH A BUILDING AND AS I TRIED TO CONTROL THE CAR I WAS TRYING TO PUT IN P AND I WAS NOT ABLE. I KEPT MY FOOT ON THE BRAKE AND TRIED TO STABILIZE THE CAR..EVENTUALLY THE CAR ENDED IN A DITCH AND I WAS ABLE TO EXIT IMMEDIATELY. THE AIR BEGS OPENED ONLY AFTER I EXIT THE CAR. I WAS IN COMPLETE SHOCK AND I WAS TAKEN TO A LOCAL HOSPITAL BY THE RESCUE SQUAD. I ASKED MY INSURANCE TO KEEP THE COMPLETELY DAMAGED CAR TO BE INSPECTED BY LINCOLN INSPECTORS SINCE THE CAR HAD 2 PROBLEMS 1. ACCELERATED WHEN FULLY STOPPED 2 AIR BEGS DID NOT OPEN DURING THE CRASH WITH THE BUILDING MY INSURANCE CHUBB WROTE TO LINCOLN COMPANY BUT UNTIL TODAY NO ONE RESPONDED OR INSPECTED THE DAMAGED CAR. I WAS LUCKY THE KIDS WERE STILL IN CLASS, I COULD HAVE HEARD MANY OF THEM IF I WOULD HAVE BEEN A FEW MINUTES LATER. I REQUEST AN INVESTIGATION OF THE CAR SINCERELY *TR

    Source: NHTSA WEB SITE
  • 2002 LINCOLN LS
    - HOLMES, PA

    TL* THE CONTACT OWNS A 2002 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE TRAILING ARM BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRAILING ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LINCOLN NAVIGATOR
    - YONKERS, NY

    TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT A PASSENGER STEPPED ON THE BRACKET TO ENTER THE VEHICLE AND IT FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER'S SIDE BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 LINCOLN MKC
    - POWELL, OH

    TL*THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 LINCOLN TOWN CAR
    - CARDINGTON, OH

    TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE TRAVELING AN UNKNOWN RATE OF SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTICED THAT THE PLASTIC PIECE ASSOCIATED WITH THE INTAKE MANIFOLD FRACTURED. ALSO, THE CONTACT MENTIONED THAT THE TEMPERATURE READER AND ADDITIONAL COMPONENTS MAY HAVE BEEN DAMAGED DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V638000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LINCOLN MKX
    - BURLINGTON, WV

    FUEL LEAK DURING MAINTENANCE INSPECTION, DEALERSHIP GROUNDED CAR AND DID NOT RETURN TO ME. PROVIDED SMALL RENTAL CAR AT LINCOLN EXPENSE. AWAITING PART EVER SINCE, WITH NO ESTIMATE OF AVAILABILITY. *TR

    Source: NHTSA WEB SITE
  • 2004 LINCOLN LS
    - STRATHMORE, CA

    WAS COMING HOME FROM THE STORE I WAS GOING 55MPH AND OUT OF NO WHERE THE HEADLIGHTS TURN OFF....PULLED OVER TURNED OFF THE CAR THEN BACK ON AND WORK FOR LIKE A MIN THEN AGAIN I ALMOST CRASH BECAUSE NO LIGHT..A 15MIN DRIVE HOME BECAME 50MIN HAD TO BE PULLING OVER ALL THE WAY HOME....DUE TO THE LIGHTS TURNING OFF ON THERE OWN... *TR

    Source: NHTSA WEB SITE
  • 2015 LINCOLN MKZ
    - MURPHYSBORO, IL

    TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE