LINCOLN Complaints

HI I'M MAKING THIS COMPLAINT ON BEHALF OF MY MOM SHE JUST PURCHASED HER CAR THAT DOESN'T HAVE AN AIRBAG WITHOUT SIGNING A DISCLOSURE FORM AND THE TRANSMISSION IS TOTALLY RUNNING DOWN AND NOT BEING INFORMED OF THIS SHE WENT AHEAD AND BOUGHT THE CAR UNAWARE OF ANY OF THIS. *TR

ENGINE STARTED TO MAKE A LOUD CLICKING NOISE WHILE DRIVING 45MPH DOWN THE BLOCK. MANAGED TO PULL INTO THE DRIVEWAY AND WHEN A OPENED THE HOOD THE COIL PACK HAD BLOWN APART AND THE SPARK PLUG WAS SITTING ON TOP OF THE ENGINE. *TR

FORD HAS FAILED TO INSTALL INSULATION ON THE UNDERSIDE OF THE LINCOLN NAVIGATOR HOOD THEREFORE THE HEAT HAS CAUSED THE HOOD PAINT AND CLEAR COAT TO BUBBLE AND PEEL. MY HOOD HAS AS MANY SPOTS ON IT AS A HORMONAL TEENAGE BOY HAS ON HIS FACE. THIS ISSUE HAS CAUSED INJURY TO THE VALUE OF MY CAR AND MY PRIDE IN OWNING THIS VEHICLE. MANY LAWSUITS HAVE BEEN FILED AND SUCCESSFULLY WON THROUGH SEVERAL STATES, A NATIONWIDE RECALL NEEDS TO HAPPEN FOR THIS ISSUE. *TR

I HAVE A 2004 LINCOLN NAVIGATOR AND WHEN IT GETS TOO COLD THE AIRBAGS HAVE BUSTED ON ME AND THE COMPRESSOR. I HAVE OWNED THIS VEHICLE FOR 2 YEARS AND 2 YEARS IN A ROW EACH WINTER MY SUSPENSION HAS FAILED. MY WHEELS ARE RIDING RIGHT UNDER MY TIRE WALL AND IT IS GOING TO CAUSE ME TO HAVE AN ACCIDENT OR CAUSE FURTHER DAMAGE. AT $1000 TO FIX THESE THEY SHOULD LAST LONGER THAN 1 YEAR. PLEASE LOOK INTO THIS AND RECALL OUR VEHICLES, THE AIR SUSPENSION IS SUPPOSED TO PROVIDE A SMOOTHER RIDE NOT A ROUGH WINTER. *TR

TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATORS ILLUMINATED AND A CHIME ACTIVATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE. UPDATED 02/10/15*LJ UPDATED 9/18/2017*CN

WHILE DRIVING (ENTERING) A MAIN STREET FROM A SERVICE STATION IN MILES CITY,MT. IN A HEAVY DOWNPOUR, AS I PASSED THROUGH THE CURB/STREET DRAINAGE AREA, I HEARD A SLIGHT BUT LOUD THUMP LIKE A BIRD STRIKE BUT IT WAS RAINING TO HARD FOR THAT. A BLOCK AWAY FROM THE INITIAL TURN I ENTERED I-94 EAST WHEN MY WIFE SAID THAT WE HAVE A PROBLEM AS A WINDSHIELD CRACK APPEARED FROM UNDER THE WINDSHIELD WIPER BLADE ON THE PASSENGER SIDE, AS WE DROVE FURTHER DOWN THE FREEWAY THE CRACK CONTINUED TO RUN TOWARDS THE CENTER OF THE WINDSHIELD, THE CRACK WAS SO BAD THAT THE WINDSHIELD WIPER WOULD JUMP EVERY TIME IT PASSED OVER THE CRACK. THIS WAS ON A SUNDAY & NO DEALERS IN THE AREA WERE OPEN, ON MONDAY MORNING I CALLED LINCOLN FROM OUTSIDE OF JAMESTOWN, ND ABOUT THE PROBLEM & THEY DIRECTED ME TO A DEALER IN FARGO,ND TO TAKE PICTURES OF THE WINDSHIELD & SEND DIRECTLY TO LINCOLN WHICH THEY DID. AS WE WHERE ABOUT 30 MILES EAST OF FARGO, LINCOLN CALLED US NOT TO DRIVE ANY FARTHER AND THAT LINCOLN WOULD REPLACE THE WINDSHIELD AT THEIR COST WITH NO QUESTIONS ASKED. I CALLED A DEALER THAT LINCOLN SUGGESTED & THEY SAID IT WOULD TAKE 2 DAYS TO GET A WINDSHIELD FROM ST. PAUL. THE WINDSHIELD WAS ONLY CRACKED ON THE OUTER GLASS & CLOUDED UP ON BOTH SIDES OF THE CRACK. WE STAYED IN OSAKIS,MN UNTIL 7SEPT.14, THEN DROVE TO ST. PAUL FOR A WINDOW CHANGE ON 8SEPT.14 AT WHITE BEAR LINCOLN IN ST. PAUL. THE WINDSHIELD WAS REPLACED ON INVOICE [XXX], CUSTOMER # [XXX], WHILE THIS WAS IN PROGRESS I ASKED THE DEALER SERVICE MANAGER IF HE HAD EVER SEEN SOMETHING LIKE & HE STATED NO, NOT ON THIS NEW OF A LINCOLN. I HAVE NEVER HEARD BACK FROM LINCOLN AS TOO WHY THIS CRACK APPEARED, BUT I DO BELIEVE THEY KNOW WHY??. I HAVE NOT HAD ANY WINDSHIELD PROBLEMS SINCE IT WAS REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE REAR SUNSHADE WON'T STAY IN THE DOWN POSITION, IT IS ALWAYS UP AND VERY HARD TO SEE WHEN BACKING UP. ALSO AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. AS THE SHADE IS IN THE UP POSITION. *TR

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE BALL JOINTS DETACHED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

I NOTICED A CRACK ON THE BACK PANEL OF MY TAILGATE. THERE WAS NO ACCIDENT OR INCIDENT AND SINCE THEN I HAVE NOTICED AT LEAST 3 OTHER CARS IN MY SMALL TOWN WITH THE SAME DEFECT. I HAVE WRITTEN TO FORD AND GOTTEN NO RESPONSE. FROM WHAT I HAVE SEEN ON THE INTERNET, THIS IS NOT AN ISOLATED PROBLEM. I FEEL THAT FORD/LINCOLN SHOULD RECALL THE AFFECTED MODELS OF CAR (INCLUDING FORD EXPLORERS) AND MAKE THESE REPAIRS. THE MECHANISM THAT KEEPS MY TAILGATE WINDOW CLOSED AND LOCKED IS ALSO BROKEN AND I THINK IT IS DIRECTLY RELATED TO THE CRACK IN THE TAILGATE. THIS COMPROMISES OUR SAFETY IN THE CAR BY MAKING THE CAR UNABLE TO BE LOCKED PROPERLY. SOMEONE COULD EASILY GET INTO THE CAR FROM THE TAILGATE AND STEAL ANYTHING IN THE CAR, STEAL THE CAR ITSELF, AND POSE AN IMMEDIATE THREAT TO OUR PERSONAL SAFETY. *TR

I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR