LINCOLN Complaints

THIS IS THE SECOND OF 3 INCIDENTS WITH THIS VEHICLE. ON THIS OCCASION I WAS ACCELERATING ONTO THE EXPRESSWAY. I WAS ON THE ENTRANCE RAMP TRAVELING 55 MPH, WHEN THIS VEHICLE LOST ALL POWER FOR THE SECOND TIME IN 6 MONTHS. I WAS ABLE TO MANEUVER TO THE RIGHT HAND SIDE OF THE RAMP (WITH NO POWER STEERING) AND COME TO A STOP. ON THIS OCCASION I WAS CLOSE TO BEING REAR ENDED. THE CAR DID START BACK UP AND I RETURNED HOME AND CONTACTED THE LINCOLN DEALERSHIP. THE VEHICLE WENT IN FOR SERVICING AND AGAIN THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE MECHANIC SUGGESTED THAT I NEVER ALLOW MY VEHICLE TO GET BELOW 1/2 TANK BEFORE FILLING WITH GAS. *TR

THIS IS THE FIRST OF THREE INCIDENTS WITH THIS VEHICLE. ON THIS OCCASION I WAS TRAVELING DOWNHILL APPROXIMATELY 35 MPH, ONE BLOCK FROM MY HOME AND THE ENGINE STALLED. I LOST ALL POWER AND COASTED TO A STOP. THE CAR DID START BACK UP AND I RESUMED MY TRAVEL. THE CAR WAS IMMEDIATELY TAKEN TO THE DEALER AND THE PROBLEM WAS CHECKED OUT. THE CAR WAS RETURNED TO ME THE NEXT DAY. THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM OR GIVE ANY EXPLANATION. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPAIRED THE CHIP AND WANTED THE CONTACT TO DRIVE FOR A WEEK TO DETERMINE IF THE REMEDY WORKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 10/30/14 *BF THE CONSUMER STATED THE PROBLEM WAS DUE TO A SHORT IN A WIRE IN THE STEERING COLUMN, WHICH CAUSED A FUSE TO BLOW OUT. UPDATED 11/07/14

NEW 2014 LINCOLN MKZ HYBRID BOUGHT ON 12/12/14 GOES INTO GEAR WHILE IN PARK WITHOUT PRESSING BRAKE AND WITH BLINKING GREEN LIGHT ON (ACCESSORY MODE & NOT DRIVE). FROM INITIAL PURCHASE 9NOW 9 MONTHS AGO) THIS HAPPENED ABOUT A COUPLE OF DOZEN TIMES - THERE ARE WITNESSES (INCLUDING PASSENGERS RIDING IN THE CAR) WHEN THIS HAS HAPPENED. CAR IS DANGEROUS AT 0 MPH. FORD/LINCOLN APPARENTLY HAD A RECALL ON MKZ HYBRIDS FOR THIS PROBLEM SUPPOSEDLY FOR MODELS MFG. IN MEXICO (THRU OCT. 2013 ?)......WELL THIS ONE CAR WAS MISSED. VEHICLE HAS BEEN BACK TO THE DEALER 3 TIMES NOW BUT THIS SAFETY PROBLEM STILL PERSISTS. *TR

RUNNING BOARD MOTOR FAILURE BILATERALLY, JUST LIKE 2004 MODEL. REAR WINDOW LEAKS FROM TOP MOULDING., JUST LIKE 2004 MODEL. REAR LIFT DOOR RUST RIGHT UNDER THE WINDOW, JUST LIKE 2004 MODEL. *TR

SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CANNOT DETERMINE WHAT IS WRONG WITH THE CAR. THE TWO OPTIONS THAT I HAVE BEEN GIVEN ARE 1. DO NOTHING AND SEE IF THE PROBLEM RECURS OR 2. CHANGE THE EXHAUST PURGE VALUE REFLESH & POWER CONTROL MODULE. BUT THEY HAVE NO IDEA IF THIS IS CORRECT ANY PROBLEM. LINCOLN IS NOT GUARANTEEING THAT CHANGING THIS MODULE WILL FIX THE PROBLEM SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. THIS IS THE SECOND TIME THAT I HAVE RECEIVED THE "STOP CAR SAFELY NOW" WARNING. THE FIRST TIME WAS IN AUGUST OF 2013. I FILED A COMPLAINT THEN, WHICH WAS AS FOLLOWS: AUGUST 19, 2013 WHILE DRIVING APPROXIMATELY 25 MPH, THE STOP CAR SAFELY NOW WARNING MESSAGE ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. HOWEVER, I DID HAVE THE CAR "REPAIRED". LICCARDI FORD REPLACED THE THROTTLE BODY AIR INTAKE .. ON OR ABOUT AUGUST 20, 2013. *TR

I AM CONCERNED ABOUT THE BUTTON STYLE GEARS. TWICE NOW, MY THUMB ACCIDENTALLY DEPRESSED THE N BUTTON AND THE ENGINE START/STOP BUTTON. THE VEHICLE STARTED TO COAST BOTH TIMES AND I HAD TO THINK FAST TO GET THE VEHICLE BACK INTO DRIVE. FORTUNATELY, I WAS NOT TRAVELING AT HIGHWAY SPEEDS AND NO ONE WAS CLOSE ENOUGH TO HIT ME. THE REASON FOR THIS, IS THAT WHEN USING THE SCREEN ON THE DASHBOARD, IT'S NORMAL TO USE YOUR THUMB TO BALANCE YOUR HAND, WHILE YOUR INDEX FINGER DEPRESSES OPTIONS ON THE SCREEN. THE THUMB NATURALLY GOES TO WHERE THE GEAR SHIFT BUTTONS ARE. I VISITED THE DEALERSHIP TWICE ON THIS ISSUE. I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AND IT WAS THE WAY THE CAR WAS DESIGNED. IT IS SOMETHING I HAD HAVE TO GET USED TO, THEY SAID. THEY ALSO SAID A FEW PEOPLE COMPLAINED TO THEM ABOUT THIS. THEY SAID THAT CARS ARE DESIGNED TO TURN OFF WHILE IN DRIVE FOR SAFETY REASONS. IF THIS IS TRUE, THEN WHY WOULD LINCOLN PUT THE "ENGINE START/STOP " BUTTON SO CLOSE TO WHERE IT CAN BE ACCIDENTALLY DEPRESSED. I QUESTIONED THE SAFETY OF THE VEHICLE WHEN THE ENGINE START/STOP? BUTTON WAS DEPRESSED AND MY WORST FEARS WERE CONFIRMED. KEY SAFETY FEATURES, SUCH AS AIR BAGS, AMONGST OTHER FEATURES ARE TURNED OFF, WHEN THE VEHICLES ENGINE IS OFF. SO IF THIS HAPPENS WHILE I AM DRIVING ON A HIGHWAY, NOT ONLY WOULD I LIKELY GET HIT FROM BEHIND, BUT I WOULD BE COMPLETELY VULNERABLE WITHOUT AIR BAGS. THE SERVICE DEPARTMENT ADVISED ME TO CALL LINCOLN CUSTOMER SERVICE WHICH I DID ON 8/11/14. I REPORTED THE INCIDENT AND ALSO TOLD THEM I WOULD FOLLOW UP WITH A LETTER. NO ONE TO DATE HAS CONTACTED ME FROM LINCOLN.

WHEN THE ELECTRIC SEAT SWITCH WAS PUSHED TO MOVE THE SEAT FORWARD THE SEAT DID NOT STOP WHEN THE SWITCH WAS RELEASED IT CONTINUED COMPLETELY FORWARD TRAPPING MY WIFE BETWEEN THE SEAT AND STEERING WHEEL. BEING HOME ALONE SHE PANICKED BECAUSE SHE COULD NOT GET OUT. AFTER CALLING A FRIEND SHE RELAXED AND WAS ABLE TO FORCEFULLY PUSH HERSELF OUT. *TR

WHEN THE CAR WAS PARKED IN THE GARAGE OVERNIGHT, I WOULD COME OUT TO THE STRONG SMELL OF GAS, WHEN I TOOK IT TO MY MECHANIC, HE TOLD ME THE TANK WAS COMING APART AT A SEAM AT THE TOP. AFTER SEARCHING THE INTERNET FOR SIMILAR PROBLEMS, I FOUND MANY SITUATION LIKE MINE. THIS IS AN EXTREMELY DANGEROUS AND EXPENSIVE PROBLEM THAT ONE NEVER EXPECTS. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000.