LINCOLN Complaints

STEERING IS VERY HEAVY AND SOMETIMES FAILS COMPLETELY ESPECIALLY WHEN SLOWING DOWN TO A STOP. IT IS MOST PRONOUNCED WHEN SLOWING INTO A CURVE. THE POWER STEERING PUMP ALSO BECOMES NOTICEABLY LOUDER. THIS IS AN ONGOING PROBLEM SINCE BUYING THE CAR 2 MONTHS AGO. *TR

I TRIED TO PULL OFF AT A VERY BUSY INTERSECTION AND NOTHING. I CAME VERY CLOSE TO GETTING INTO A CRASH. I AM NOW TOLD FROM THE DEALERSHIP THAT I NEED A NEW TRANSMISSION AND TRANSFER CASE. I'VE TAKEN VERY GOOD CARE OF MY VEHICLE SINCE I PURCHASE MY 2004 LINCOLN AVIATOR LUX WITH 80,000 MILES ON IT AND ALWAYS HAD IT SERVICED AT THE DEALERSHIP. I THOUGHT I WAS MAKING A GOOD DECISION WHEN PURCHASING A LINCOLN. I'M A SINGLE PARENT AND WANTED A RELIABLE VEHICLE. WORST DECISION I EVER MADE!!! FIRST IT STARTED WITH THE GEAR SHIFT GETTING STUCK AND NEEDING REPLACED. THEN I HAD TO REPLACE ALL COIL PACKS. THE AIR CONDITION STARTED MAKING A FUNNY NOISE WHEN YOU TURN IT ON BUT HASN'T BEEN FIXED BECAUSE THE DEALERSHIP CAN NEVER GET IT TO DUPLICATE BUT HAPPENS TO ME ALL THE TIME! NEXT BOTH WHEEL HUBS. THE SECOND ONE BREAKING ON THE INTERSTATE WHILE IN THE MIDDLE OF NO WHERE PENNSYLVANIA. THANKFULLY I NOTICED A WEIRD NOISE AND PULLED OVER IMMEDIATELY BECAUSE THE TOW TRUCK DRIVER (I HAD TO WAIT ON FOR 2 HOURS) SAID HAD I EVEN DROVE 30 MORE FEET I WOULD HAVE BEEN IN A POSSIBLE FATAL ACCIDENT WITH BOTH OF MY CHILDREN IN THE CAR AT 70 MILES/HR. LAST WEEK BOTH CONTROL ARMS 3 DAYS LATER LEAVES ME STRANDED IN TRAFFIC AT A VERY BUSY INTERSECTION WITH THE CAR BEHIND ME ONLY COMING INCHES FROM HITTING ME AFTER I RELEASE THE BREAK AND PRESS THE GAS HEAR A LOUD NOISE AND NOTHING HAPPENS! DID I MENTION THIS HAPPENED ON MY WAY TO WORK! AGAIN WAITED FOR 45 MIN FOR A TOW TRUCK. NOW I HAVE A ESTIMATED OF $4850 TO REPLACE THE TRANSMISSION AND TRANSFER CASE. THIS VEHICLE HAS BEEN A NIGHTMARE!!!!!!! I THANKFULLY WASN'T IN ANY SERIOUS ACCIDENT BUT CAME VERY CLOSE TWICE. I HAVE NO CLUE WHAT I'M GOING TO DO NOW BECAUSE I DON'T HAVE THE $4850 AND IF I DID I THINK I WOULD RATHER SUE FORD! LAST BUT NOT LEAST I STILL OWE $6850 ON MY LOAN! THIS IS SO UNFAIR! *TR

WHILE DRIVING SLOWLY (LESS THAN 30 MPH), A CHIME SOUNDED AND TWO MESSAGES APPEARED ON MY DASH-BOARD, "POWER STEERING ASSIST FAULT," AND "SERVICE ADVANCETRAC." SIMULTANEOUSLY, POWER STEERING ASSIST STOPPED WORKING, REQUIRING ME TO MUSCLE THE STEERING WHEEL AROUND IN ORDER TO MANEUVER OUT OF HARMS WAY. IN ADDITION TO THE INCIDENT DESCRIBED ABOVE, THE SAME THING (LOSS OF POWER STEERING AND THOSE TWO MESSAGES) OCCURRED SEVERAL OTHER TIMES, AT VARIOUS SPEEDS AND CONDITIONS. I WAS ALWAYS ABLE TO RESTORE FUNCTION BY RESTARTING THE ENGINE ONCE OR TWICE WHILE PARKED. *TR

WITHOUT WARNING, THE DRIVER'S DOOR WOULD NOT OPEN. I WAS TRAPPED IN THE VEHICLE. THE ONLY WAY TO EXIT THE CAR WAS TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR HANDLE. *TR THE VEHICLE HAD NOT BEEN IN AN ACCIDENT AND IS IN GOOD WORKING CONDITION. THERE WAS NO PRIOR WARNING THAT THE DOOR HANDLE WAS WORN OR HAD A DEFECT. I HAVE DISASSEMBLED THE DOOR AND I SEE THAT AN INTERIOR SECTION OF THE INTERIOR DOOR HANDLE HAS FRACTURED. THIS SECTION ACTS AS A CAM TO PULL THE CABLE THAT OPENS THE DOOR. IT IS A POOR DESIGN BECAUSE THE PLASTIC IS IN PURE TENSION AND ALLOWS A CRACK TO CATASTROPHICALLY PROPAGATE. I BELIVE THIS IS A SERIOUS SAFETY HAZARD BECAUSE IT TRAPS AN OCCUPANT IN THE VEHICLE WITHOUT WARNING. MANY FAILURE MODE EFFECTS ANALYSIS EVENTS ASSUME THE DRIVER CAN EXIT THE CAR TO RECEIVE A LOW SCORE. THIS MAKES SEVERAL OTHER POSSIBLE FAILURE MODES MUCH MORE DANGEROUS.

THE AIR BAG WARNING LIGHT CAME ON AND THE ALARM TO GET YOUR ATTENTION SOUNDED. THIS ALARM OCCURS OFTEN AND IS DISCONCERTING. I TALKED WITH THE SERVICE MANAGER AT THE LOCAL DEALERSHIP CONCERNING THIS PROBLEM AND ASKED ON TWO OCCASIONS FOR A FREE DIAGNOSIS OF THE REASON OF THE AIRBAG LIGHT WARNING AND ALARM BUT WAS TURNED DOWN. I DO NOT DRIVE THE CAR OFTEN AS I AM NOT SURE IF THE AIR BAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2004 LINCOLN LS. WHILE ACCELERATING FROM A STOP, THE VEHICLE EXPERIENCED A REDUCTION IN ENGINE POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE WRENCH WARNING SYMBOL DISPLAYED CONTINUOUSLY UNTIL AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED MULTIPLE TIMES. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,900.

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD METAL DRAGGING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COMPLETELY COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIE ROD FRACTURED AND DAMAGED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS REPAIRED AND THE DEFECTIVE TIRE WAS REPLACED WITH A NEW ONE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THIS IS THE THIRD OF THREE INCIDENTS WITH THIS VEHICLE. ON THIS OCCASION I WAS TRAVELING 70 MPH IN THE FAST LANE OF THE EXPRESSWAY, WHEN THE ENGINE FAILED FOR THE THIRD TIME IN 1 YEAR. ON THIS OCCASION THE WRENCH SYMBOL CAME ON THE DASHBOARD. ACCORDING THE VEHICLE'S MANUAL THIS IS AN INDICATION OF A POWERTRAIN PROBLEM. THIS WAS THE CLOSEST THAT I CAME TO HAVING AN ACCIDENT. THERE WAS ONLY ABOUT 1000 FEET TO THE LEFT ON THE FAST LANE TO STOP THE VEHICLE WITHOUT HITTING THE GUARD RAIL. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR 5 DAYS. WE WERE CALLED THE DAY AFTER WE DROPPED THE CAR OFF FOR SERVICING. AGAIN THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WANTED TO RETURN THE VEHICLE TO US WITHOUT RESOLVING THE PROBLEM. I INFORMED LINCOLN THAT I WOULD NOT TAKE THE CAR BACK UNTIL IT WAS SAFE TO DRIVE. WE ARE CURRENTLY WORKING WITH LINCOLN TO SEE WHAT CAN BE DONE. *TR

DRIVER SIDE BRAKE LIGHTS LED LIGHTS ARE OUT ALREADY THE COST 500.00 FOR 500.00 IT SHOULD AT LEAST WORK FOR 10 YEARS. *TR