LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 LINCOLN MKX- RIVERSIDE, CA
SAME AS PREVIOUS COMPLAINT I PASTED BELOW. THE CAR IN FRONT OF ME BRAKE AND MY BRAKES WERE NOT RESPONDING THE PEDAL WAS LOCKED THEN WENT SOFT RESULTING IN A VERY CLOSE CALL AS I ALMOST HIT THE CAR IN FRONT OF ME BECAUSE I COULDN'T GET THE BRAKES TO ENGAGE. AIR HISSING WHEN I PRESSED BREAK PEDAL, I AM TAKING THE CAR IN TO THE DEALERSHIP TOMORROW. VERY DANGEROUS DEFECT IN BRAKES, SHOULD BE CONSIDERED FOR A RECALL AS IT COULD EASILY HAVE RESULTED IN A COLLISION AND INJURY. DATE COMPLAINT FILED:08/16/2014 COMPONENT(S):SERVICE BRAKES DATE OF INCIDENT:08/15/2014 NHTSA ID NUMBER:10625747 ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINTDETAILS0 ASSOCIATED DOCUMENTS CRASH:NOFIRE:NONUMBER OF INJURIES:0NUMBER OF DEATHS:0 MANUFACTURER:FORD MOTOR COMPANY VEHICLE IDENTIFICATION NO. (VIN):NOT AVAILABLE SUMMARY:BRAKE BOOSTER FAILURE RESULTED IN "NEAR MISS." THE BRAKES WERE HISSING, INCREDIBLY DIFFICULT TO PRESS, AND WENT SOFT EVENTUALLY AFTER STANDING ON THEM TO ENGAGE. THIS IS A KNOWN ISSUE FOR THE FORD EDGE / LINCOLN MKX WITH AN ASSOCIATED "CUSTOMER SATISFACTION PROGRAM" (READ RECALL AVOIDANCE) # 13N02. THIS PROBLEM REQUIRES A RECALL, BECAUSE THE BRAKE SYSTEM IS UNSAFE WHEN THIS PART FAILS. PERIOD. MORBIDITY AND MORTALITY ASSOCIATED WITH THIS PROBLEM REQUIRE INVESTIGATION. *TR
Source: NHTSA WEB SITE -
2008 LINCOLN MKX- BRANDON, MS
VEHICLE IS LEAKING FUEL. TOOK IT TO THE DEALERSHIP FOR REPAIR TO FIND OUT DUE TO A MANUFACTURING ERROR ONE OF THE WELDS RUSTED THUS CREATING A HOLE IN THE TOP OF THE FUEL TANK. WAS TOLD THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND ITS TWIN, THE FORD EDGE. WAS INSTRUCTED THAT THE REPAIR COST WOULD BE 1800.00 AND ALTHOUGH IT IS A COMMON PROBLEM DUE TO A MANUFACTURING ERROR, IT IS NOT UNDER RECALL WITH FORD/LINCOLN. WE CONTACTED LINCOLN DIRECTLY AND THEY SAID THEY WERE AWARE OF THE PROBLEM BUT WOULD NOT OFFER US ANY INSIGHT AS TO WHY THIS ISSUE IS NOT UNDER RECALL OR HELP WITH THE REPAIR COSTS IF THEY AGREE IT IS A "COMMON ISSUE". UPON TALKING TO OTHER FORD EDGE AND LINCOLN MKX OWNERS ONLINE, THIS IS A HUGE PROBLEM WITH THESE VEHICLES WITH 1000'S OF EFFECTED VEHICLES. THIS IS AN ISSUE THAT IS LIFE THREATENING AND COULD CAUSE SERIOUS DAMAGE AND BODILY HARM, IF NOT DEATH, IF NOT CORRECTED. *TR
Source: NHTSA WEB SITE -
2010 LINCOLN TOWN CAR- CHRISTIANSTED, VI
ON 10/09/14, WHILE PARKED, THE VEHICLE WAS STARTED AND THEN ALL SYSTEMS AND ENGINE WENT TOTALLY OFF. THIS HAPPENED FOR THE FIRST TIME TWO WEEKS AGO WHILE DRIVING WHICH WAS REPORTED. THE SAME FUSE THAT WAS CHANGED TWO WEEKS AGO WAS AGAIN CHANGED AND THEN THE VEHICLE PERFORMED NORMAL AGAIN. THIS WAS AGAIN REPORTED TO OUR MECHANIC WHO HAS A LONG HISTORY OF WORKING ON LINCOLN CARS. *TR
Source: NHTSA WEB SITE -
2008 LINCOLN MKX- PIKESVILLE, MD
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE ACCELERATOR PEDAL WAS ENGAGED BUT THE VEHICLE FAILED TO ACCELERATE OVER 2 MPH. THE CONTACT MENTIONED THAT ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL FUNCTION. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SPEED CONTROL AND TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LINCOLN MKZ HYBRID- WILMINGTON, DE
POWER STEERING ASSIST WENT OUT WHILE DRIVING CAR. STEERING SYSTEM FAULT LIGHT WENT ON. PULLED OVER, TURNED OFF ENGINE AND THEN RESTARTED IT. POWER STEERING ASSIST WORKED UNTIL A FEW HOURS LATER IT WENT OFF AGAIN IN THE DRIVEWAY. TURNED OFF ENGINE AND THEN RESTARTED IT AND POWER STEERING ASSIST WORKED AGAIN. TOOK CAR TO THE DEALER ON JULY 31. I WAS GIVEN A LOANER CAR AND I PICKED UP MY CAR ON AUGUST 1. *TR
Source: NHTSA WEB SITE -
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2012 LINCOLN MKZ- NEW PORT RICHEY, FL
ON TURNING RIGHT POWER STEERING SHUTS OFF AND ONLY HAD MANUAL STEERING CONTROL UNTIL WHEELS WERE STRAIGHTENED AND THE POWER STEERING RETURNED. THIS ONLY HAPPENS ON TURNING RIGHT. WENT TO DEALER COMPLAINT IS ON FILE , DEALER SAID NOTHING WRONG NEW CARS POWER STEERING DIFFERENT THAN PREVIOUS CARS. THIS IS TERRIBLE AND IF NOT FIXED I AM GOING TO TRADE IN THIS CAR. IT IS THE WORST STEERING AUTO I EVER HAD. I AM 83 AND I HAVE HAD A LOT OF CARS IN MY LIFETIME FROM DIFFERENT AUTO COMPANIES BUT NONE EVER HAD THIS STEERING PROBLEM.. *TR
Source: NHTSA WEB SITE -
2013 LINCOLN MKZ- ST. CLAIR SHORES, MI
THE CAR WAS PULLED INTO A PARKING SPACE (SPACE IN FRONT OF A CANAL) AND PUSHED BUTTONED INTO PARK AND THE CAR THEN LURCHED FORWARD, GOING INTO THE CANAL (FRONT HALF ONLY, THE BACK HALF WAS STOPPED BY THE SEA WALL). WE SEE THERE WAS A RECALL FOR THE SAME PROBLEM FOR 2013 LINCOLN MKZ HYBRIDS (OURS IS NOT A HYBRID). *TR
Source: NHTSA WEB SITE -
2011 LINCOLN MKZ- ABINGDON, MD
I DRIVE A 2011 LINCOLN MKZ AND TODAY I HAD A BIT OF A PROBLEM. A COWORKER OF MINE NEEDED TO BE TAKEN TO A HYUNDAI DEALERSHIP SO THAT SHE MAY PICK UP HER VEHICLE FOR SOME SERVICING THAT SHE HAD DONE, AND DURING MY ATTEMPT AT PARKING I LOST MY POWER STEERING. AT FIRST I COULDN'T MOVE THE CAR SO I HAD PUT MY VEHICLE IN PARK AND THEN I TURNED IT OFF. I HAD TURNED TO MY COWORKER AND SHE HAD NOTICED MY DIFFICULTY STEERING. I HAD THEN STARTED MY CAR ONCE AGAIN AND TRIED TO PARK BUT THIS TIME I WAS CAPABLE OF STEERING. THE NUMBER OF TURNS IT TOOK TO ACTUALLY STEER WERE FAR BEYOND THE USUAL AND IT WAS COUPLED WITH A CHATTER THAT I BOTH COULD FEEL AND HEAR. LUCKILY I OPTED FOR A WARRANT THAT INCLUDED ROADSIDE ASSISTANCE AND I HAD MY VEHICLE TOWED TO THE DEALER. I'VE YET TO RECEIVE ANY SORT REPLY FROM MY DEALER AND I WILL SURELY KEEP THE APPROPRIATE AUTHORITIES NOTIFIED. *TR
Source: NHTSA WEB SITE -
2009 LINCOLN MKZ- NEW MARKET, MD
WHEN MAKING A RIGHT HAND TURN STEERING WAS LOST AND THE ENGINE SHUT OFF. THE CAR WENT INTO THE OPPOSING LANE BUT THANKFULLY THERE WERE NO CARS AT THE LIGHT. AFTER STARTING THE ENGINE AGAIN, THE STEERING WAS WORKING AGAIN. TOOK CAR INTO LINCOLN DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG WITH THE STEERING BUT SAID THE THROTTLE BODY WAS BAD AND THERE WAS AN ISSUE COMMUNICATING WITH THE PCM. THE THROTTLE BODY AND PCM WERE BOTH REPLACED. WE HAVE NOT HAD IT OCCUR AGAIN. *TR
Source: NHTSA WEB SITE -
2006 LINCOLN TOWN CAR- REDFORD, MI
I WENT TO FILL MY GAS TANK, AND MY GAS TANK STARTED LEAKING. I DROVE STRAIGHT TO MY MECHANIC AND HE TOLD ME THE GAS TANK HAD RUSTED THROUGH AND THE STRAP HOLDING THE TANK HAD RUSTED AND BROKE AWAY. I HAD THE TANK AND STRAP REPLACED AT A COST TO ME OF $632. *TR
Source: NHTSA WEB SITE