LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 LINCOLN MKS- KINSALE, VA
IN DECEMBER 2013, I TOOK MY 2009 LINCOLN MKS TO THE DEALER FOR SERVICE BECAUSE IT OCCASIONALLY ACCELERATES BEFORE SLOWING DOWN WHEN I APPLY THE BRAKES. ON A DIFFERENT OCCASION I WAS BEHIND A CAR THAT SLOWED DOWN THEN CAME TO A COMPLETE STOP TO AVOID HITTING A DEER. I APPLIED THE BRAKES, MY CAR SLOWED DOWN AND MADE A WEIRD NOISE AS IF THE CAR WAS TRYING TO START UP; INSTEAD OF COMING TO A COMPLETE STOP, IT KEPT GOING WHILE MY FOOT WAS ON THE BRAKES. THE TECHNICIAN DROVE ME AND MY SON AROUND THE BLOCK BUT COULD NOT DUPLICATE THE PROBLEM. I WAS INFORMED THAT IF THE CHECK ENGINE LIGHT IS NOT ON, OR IF THERE ARE NO CODES, AND IF THEY CANNOT DUPLICATE THE PROBLEM, THERE WAS NOTHING THEY COULD DO. ON JANUARY 14, 2014 AS I PULLED INTO MY CARPORT BEFORE COMING TO A COMPLETE STOP, THE CAR MADE THE SAME WEIRD NOISE, AND CONTINUED GOING FORWARD AND PUSHED ITS WAY INTO THE SIDE OF MY HOUSE WHILE MY FOOT WAS ON THE BRAKE. WHEN THE NOISE STOPS, THE CAR STOPS. I TOOK THE CAR BACK TO THE DEALER ON JANUARY 20, 2014 AND THEY KEPT THE CAR TO DRIVE TO SEE IF THEY HAD A SIMILAR EXPERIENCE. THEY TOLD ME THEY COULD NOT FIND ANY PROBLEMS WITH THE CAR. I CAN UNDERSTAND THAT THEY CANNOT FIX A PROBLEM IF THEY CAN'T DUPLICATE IT, BUT THE PROBLEM IS SPORADIC. WHAT DISTURBS ME THE MOST IS THAT WHEN I GAVE DETAILS OF THE PROBLEMS TO THEIR SERVICE DEPARTMENT, THE FIRST TIME ON THE WRITE-UP THEY ONLY REPORTED THAT I HEAR A NOISE UPON ACCELERATION. THE SECOND TIME THEY DIDN'T GIVE ME ANY PAPERWORK. IF THEY ARE ONLY TELLING THEIR REPAIR DEPARTMENT TO CHECK FOR NOISE UPON ACCELERATION, THEN THEY WOULD NOT BE CHECKING THE CAR FOR THE ACTUAL PROBLEMS. I HAVE BEEN FORTUNATE BOTH TIMES THAT NO ONE WAS INJURED. *TR
Source: NHTSA WEB SITE -
2010 LINCOLN MKS- KIRKWOOD, MO
WE HAD A 2009 MKS WHICH ACCELERATED BY IT SELF ON APRIL 21, 2014 AND CAUSED MY WIFE TO HIT A TREE AND SPEND THREE DAYS IN THE HOSPITAL AND ALSO TOTALED OUT OUR CAR. NOT KNOWING THAT THERE WAS A PROBLEM WITH THE CAR, WE BROUGHT A 2010 MKS ON MAY 7, 2010 AND ON MAY 8, 2014 WHEN MY WIFE PULLED INTO OUR DRIVEWAY, THAT CAR ALSO HAD AN UNINTENDED ACCELERATION OPPOSITE CAUSING IT TO SURGE AT A HIGH SPEED RUNNING THROUGH OUR GARAGE DOOR AND THE CORNER OF OUR HOUSE. I THEN LOOKED ON THE INTERNET AND DISCOVERED THAT THERE WERE SEVERAL CLASS ACTION LAW SUITS IN ABOUT 14 STATES DEALING WITH THE SAME PROBLEM, OF UNINTENDED ACCELERATION DEALING WITH THE ELECTRONIC THROTTLES CAUSING THIS DANGEROUS SITUATION. TO OUR SURPRISE BOTH OF THE CARS WE BROUGHT THE 2009 AND 2010 MKS WAS ON THIS LIST FOR THIS SCARY AND FRIGHTENING PROBLEM. NOW HOW YOU WE GET THIS DEFECT CORRECTED, SO WE CAN DRIVE THE CAR SAFELY? IS THERE AN TSB REPAIR BULLETIN SENT TO THE DEALERS FOR THIS REPAIR? PLEASE SOMEONE HELP.THANKS *TR
Source: NHTSA WEB SITE -
2007 LINCOLN MKX- APPLE VALLEY, MN
PTU LEAKING WITH A BURNING SMELL. SEAL AND GASKET REPLACED UNDER WARRANTY ON 3/1/11 AT 33,463 MILES. PTU IS LEAKING AGAIN IN 2014 AT 78,000 MILES AND THIS TIME THERE IS NO WARRANTY. SEEING ALL THE PTU PROBLEMS ON THE WEB WITH MKX/EDGE VEHICLES FROM 07/08, WONDER WHERE THE ENGINEERS WERE THE DAY THEY DESIGNED THIS PART AND THE REPLACEMENT PART AND WHY FORD DOESN'T FIX THESE 07/08 VEHICLES CORRECTLY OR WARRANTY THIS PART TO 100K MILES. FORD/LINCOLN HAD THEIR CHANCE TO FIX MY VEHICLE RIGHT IN 2011 AND BLEW IT - WILL PROBABLY TAKE IT FOR REPAIRS ELSEWHERE. HAVE OWNED FORD PRODUCTS FOR YEARS - MAYBE NOT ANYMORE. *TR
Source: NHTSA WEB SITE -
2010 LINCOLN TOWN CAR- NEW YORK, NY
THIS VEHICLE DID NOT HAVE A TETHER ANCHOR INSTALLED IN THE DRIVER'S SIDE POSITION IN THE BACK SEAT. THERE WERE TETHER ANCHORS INSTALLED IN THE CENTER & PASSENGER SEATS. THERE WAS THE PLASTIC CAP ON THE DRIVER'S SIDE, BUT LIFTING IT UP REVEALED NO TETHER ANCHOR. THIS IS IN VIOLATION WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD 213 & 225 WHICH REQUIRE ALL VEHICLES 2000 AND NEWER (WEIGHING LESS THAN 8,500 POUNDS) TO HAVE AT LEAST 3 TETHER ANCHORS. THIS VEHICLE ONLY HAD 2. SEE PICTURES: HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/MISSING-DRIVERS-SIDE-TETHER-ANCHOR.JPG HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/PRESENT-CENTER-TETHER.JPG HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/PRESENT-PASSENGER-TETHER.JPG. *TR
Source: NHTSA WEB SITE -
2009 LINCOLN MKS- LA MESA, CA
2009 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION FAILURE. *SMD THE CONSUMER STATED THE VEHICLE HAS A KEYLESS IGNITION MODULE THAT WAS USED TO OPEN THE DOORS AND TO START THE ENGINE. RECENTLY, HE STARTED EXPERIENCING PROBLEMS WITH OPENING THE DOORS. THE CONSUMER HAD TO USE THE EMERGENCY BY-PASS SYSTEM TO START THE ENGINE. ON MARCH 12, 2014, THE CONSUMER RETURNED THE VEHICLE TO THE DEALER. AFTER AN EXAMINATION, THEY DETERMINED THE IGNITION MODULE NEEDED TO BE REPROGRAMMED. HOWEVER, THEY HAD TO GET SOME NEW EQUIPMENT, SO THE REPROGRAMMING, WAS NOT DONE THAT DAY. BEFORE THE CONSUMER WAS ABLE TO RETURN TO THE DEALER, HIS WIFE BECAME STRANDED IN A STORE PARKING LOT. THE DOOR WOULD NOT OPEN, AND A PASSERBY HAD TO HER HELP HER, UNTIL THE DOOR OPENED. SHE WAS THEN ABLE TO START THE ENGINE WITH THE EMERGENCY BY-PASS SYSTEM. THE NEXT DAY, THE CONSUMER WAS STRANDED IN THE SAME WAY. A STORE EMPLOYEE TOOK HIS IGNITION MODULE AND KEPT WALKING AROUND THE CAR KEYING THE MODULE UNTIL THE RIGHT PASSENGER DOOR OPENED. THE HE WAS ABLE TO START THE ENGINE WITH THE EMERGENCY BY-PASS SYSTEM. THE CONSUMER RETURNED TO THE DEALER. AN INSPECTION REVEALED THE SMART JUNCTION BOX NEEDED TO BE REPLACED.*JB
Source: CONSUMER LETTER -
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2005 LINCOLN NAVIGATOR- QUINCY, MA
I STARTED MY LINCOLN NAVIGATOR PUT THE CAR IN DRIVE AS I PROCEEDED DRIVE 1/4 WAY,HAD TO STOP,BUT COULD NOT PUT THE VEHICLE IN ANY POSITION AFTER THAT,IN THE MIDDLE OF THE ROAD,COULD NOT MOVE THE TRUCK FROM THAT POSITION. *TR
Source: NHTSA WEB SITE -
2007 LINCOLN MKX- IRVINE, CA
BRAKE BOOSTER - I NOTICED THAT WHENEVER I CAME TO A STOP OR SLOWED DOWN - MY CAR WOULD CONTINUE TO ROLL SLIGHTLY EVEN THOUGH I PRESSED DOWN VERY HARD ON THE BRAKES. THE PRESSURE OF THE BRAKE PEDAL BECAME VERY STIFF AND WOULD NOT ALLOW ME TO PRESS DOWN ON IT TOO MUCH AND IT FELT AS IF IT WAS GOING TO LOCK. I EVENTUALLY HAD TO PUT MY CAR IN NEUTRAL WHENEVER I CAME TO A STOP JUST TO BE CAUTIOUS AND PREVENT IT FROM POSSIBLY ROLLING INTO A VEHICLE OR PEDESTRIAN CROSSING THE STREET IN FRONT OF ME. ALSO, WHEN AT A COMPLETE STOP, THE BRAKES WOULD TIGHTEN, MY CAR WOULD MAKE AN AIR PRESSURE NOISE AND BEGAN TO ALMOST STALL OR VIBRATE A LITTLE AS IF IT WOULD SHUT COMPLETELY DOWN. I DID NOT TAKE THE TOLL ROAD FOR SAFETY REASONS DUE TO THE HILLS SO I IMMEDIATELY WENT TO THE LINCOLN DEALERSHIP AND I'M NOW OUT OF POCKET $786.00 LATER BECAUSE MY BRAKE BOOSTER WENT BAD. VERY FRUSTRATING SINCE FOUR MONTHS AGO I HAD RADIATOR PROBLEMS AND HAD TO REPLACE THE COOLING REGULATOR TO MY RADIATOR AND REPLACE THE HOSE WHICH WAS OVER $1,200. *TR
Source: NHTSA WEB SITE -
2006 LINCOLN ZEPHYR- ATTLEBORO, MA
HAVE A 2006 LINCOLN ZEPHYR AND THE DASHBOARD HAS BECOME TERRIBLY WARPED WHICH HAS CAUSED MY WINDOW DEFROSTER TO NOT OPERATE PROPERLY. THIS IS SUPPOSE TO BE A LUXURY CAR AND THE DASHBOARD IS AN INTRICATE PART THAT HOUSES THE INSTRUMENT PANEL. LINCOLN/FORD SHOULD RECALL THESE VEHICLES AND FIX THE PROBLEM PLASTIC DOOR HANDLES ARE BREAKING ON ALL DOORS. WINDOW ROLLS UP AND DOWN SCRATCHY. *TR
Source: NHTSA WEB SITE -
2006 LINCOLN LS- NIPOMO, CA
VEHICLE HAD EXPERIENCE APPROXIMATELY 6 TIMES THE TRAC CONTROL TURNING OFF WHILE DRIVING. SOON WHILE ACCELERATING ONTO FREEWAY THE LIGHT CAME ON AND THEN A LOAD NOISE. THE ENGINE BLEW WITH NO PRIOR WARNING FROM ANY OF THE VEHICLE CONTROLS EXCEPT FOR THE TRAC CONTROL LIGHT. THE CAR CONTINUES TO SIT IN MY GARAGE BECAUSE I DO NOT HAVE $5000.00 TO FIX IT. *TR
Source: NHTSA WEB SITE -
2000 LINCOLN LS- ROANOKE, VA
I WAS TURNING THE CORNER OF DAY AVENUE AND 2ND STREET SW. AS I TURNED THE TIRE CAME ALL THE WAY OFF. I LOOKED ONLINE AND RESEARCHED AND SEEN THAT THIS VEHICLE HAS BEEN RECALLED DUE TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. I NEED TO KNOW WHAT I NEED TO DO? NHTSA CAMPAIGN #00V359001. *TR
Source: NHTSA WEB SITE