LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 LINCOLN TOWN CAR- TROY, MI
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH , THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND MADE IT VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 78,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LINCOLN TOWN CAR- BETHEL PARK, PA
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH , THERE WAS AN IMMEDIATE LOSS OF STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED TWO STEERING COLUMN SHAFT ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 37,847. UPDATED 06/27/14*LJ THE CONSUMER STATED THIS VEHICLE'S MODEL AND MODEL YEAR WERE EXCLUDED FROM THE STEERING RECALL. UPDATED 07/2/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LINCOLN LS- MEDINA, OH
WHILE TRAVELING AT 40 MPH ON FLAT, SMOOTH TWO LANE ROADWAY THE DRIVER SIDE CURTAIN AND SIDE SEAT AIRBAGS DEPLOYED STRIKING DRIVER ON LEFT SHOULDER AND FACIAL AREA. THERE WAS NO SIDE IMPACT OR ROUGH ROAD PRIOR TO DEPLOYMENT. DRIVER WAS ABLE TO KEEP CONTROL OF VEHICLE AND MOVE TO BERM. DRIVER SUFFERED SOFT TISSUE TRAUMA TO LEFT SHOULDER, UPPER ARM AND FACE. SIDE CURTAIN AIRBAG DAMAGED INTERIOR ROOF HEADER UPON DEPLOYMENT. DRIVER SEAT SIDE AIRBAG APPEARS TO HAVE NOT FULLY DEPLOYED AND EXPANDED INSIDE THE SEAT RIPPING OUT A 3 FOOT AREA OF STITCHING AND TEARING THE LEATHER SEATING MATERIAL IN THE IMMEDIATE AREA. CONTACTED FORD MOTOR COMPANY AND THEY REFUSED RESPONSIBILITY. *JS
Source: NHTSA WEB SITE -
2013 LINCOLN NAVIGATOR- DALLAS, TX
TL* THE CONTACT OWNS A 2013 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, A PASSENGER'S FOOT BECAME TRAPPED IN THE RETRACTABLE RUNNING BOARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LINCOLN TOWN CAR- LAKELAND, FL
PULLING INTO A SPACE IN A PARKING LOT, UPON APPLICATION OF THE FOOT BRAKE, THE CAR EXPERIENCED SUDDEN UNEXPECTED ACCELERATION, JUMPED THE CURB, AND STRUCK A TREE IN FRONT OF THE PARKING SPACE. ACCELERATION STOPPED WHEN THE CAR WAS SHIFTED OUT OF D INTO P. FRONT BUMPER OF THE CAR WAS DAMAGED, AND A WRECKER HAD TO BE CALLED TO PULL THE CAR OVER THE CURB, WHICH WAS PREVENTING BACKING UP THE CAR. FORTUNATELY NO ONE WAS INJURED, BUT THIS SUDDEN ACCELERATION IS VERY SIMILAR TO WHAT OTHER COMPLAINTS ABOUT THIS CAR DESCRIBE. IT WAS LIKE THE CRUISE CONTROL CAME ON AND STARTED TO ACCELERATE THE CAR. *TR
Source: NHTSA WEB SITE -
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2001 LINCOLN TOWN CAR- STEVENS POINT, WI
TL* THE CONTACT OWNS 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE PROBLEM RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 LINCOLN TOWN CAR- CELESTE, TX
BOB UTTER FORD AUTO DEALERSHIP IN SHERMAN, TX TRIED TO SELL US A CAR THAT THE ODOMETER READING DIDN'T MATCH THE CARFAX OR ITS OWN REGISTRATION STICKER ON THE WINDSHIELD. WHEN WE RETURNED THE VEHICLE THEY BECAME VERBALLY CONFRONTATIONAL TO US. WE REQUESTED THE PAPERWORK THEY HAD MADE US SIGN TO TAKE THE VEHICLE HOME FOR AN OVERNIGHT TEST DRIVE. IT HAD OUR PERSONAL IDENTIFICATION INFORMATION ON IT THAT WE DID NOT WANT TO LEAVE IN THEIR HANDS. THEY BEGAN STALLING TACTICS AND THEN VERBALLY ORDERED US OFF THEIR PROPERTY. *TR
Source: NHTSA WEB SITE -
2004 LINCOLN TOWN CAR- MANCHESTER, NH
ON JUNE 20 2012 I PURCHASED 4 GOODYEAR VIVA AUTHORITY TIRES 225/70/16.ON APRIL 24 2014 I NOTICED I WAS LOSING AIR ON MY FRONT LEFT TIRE! I WENT TO WALMART# 01698 IN HOOKSETT,N.H.,AND WAS TOLD MY TIRE HAD DRY ROTTED,THE OUTSIDE SIDEWALL LOOKED FINE, THE INSIDE SIDEWALL HOWEVER LOOKED LIKE IT WAS ABOUT TO SPLIT IN TWO,THE MANAGER SAID THERE WAS NO EVIDENCE OF AN IMPACT AND THE TIRE WAS PRO-RATED. THE MANAGER ALSO INFORMED ME THE OTHER TIRES,ALL BOUGHT ON 6/20/12,SHOWED EVIDENCE OF DRY ROT,BUT SINCE THEY HAD NOT YET FAILED,THERE WAS NOTHING THEY COULD DO. *TR
Source: NHTSA WEB SITE -
2005 LINCOLN TOWN CAR- WINCHESTER, KY
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND CASUED THE WHEEL TO BECOME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE UPPER INTERMEDIATE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,500 AND THE CURRENT MILEAGE WAS 100,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 LINCOLN ZEPHYR- WINSTON SALEM, NC
I HAVE A 2006 LINCOLN ZEPHYR AND THE DASHBOARD HAS BECOME TERRIBLY WARPED WHICH HAS CAUSED MY WINDOW DEFROSTER TO NOT OPERATE PROPERLY. THIS IS SUPPOSE TO BE A LUXURY CAR AND THE DASHBOARD IS AN INTRICATE PART THAT HOUSES THE INSTRUMENT PANEL. LINCOLN/FORD SHOULD RECALL THESE VEHICLES AND FIX THE PROBLEM. SO FAR THE ONLY OTHER PROBLEM I'VE EXPERIENCE WAS WITH THE STEERING WHICH WAS REPAIRED UNDER MY WARRANTY. *TR
Source: NHTSA WEB SITE