LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 LINCOLN NAVIGATOR- STOCKBRIDGE, GA
2006 LINCOLN NAVIGATOR WAS PARKED. ENTERED VEHICLE AND INSERTED KEY IN IGNITION. I CRANKED THE VEHICLE, SAT BACK TO HAVE THE CAR WARM UP. ABOUT 5 SECONDS AFTER CRANKING THE VEHICLE, AIR BAG INADVERTENTLY DEPLOYED WITHOUT INCIDENT. CAR WAS FILLED WITH WHITE SMOKE. CONTACTED LOCAL FORD/LINCOLN DEALERSHIP AND WAS TOLD THEY HAD NEVER HEARD OF A VEHICLE AIRBAG DEPLOYING WITHOUT INCIDENT. CONTACTED FORD/LINCOLN CORPORATE OFFICE AND THEY OFFERED TO PAY FOR THE DIAGNOSTIC AT LOCAL FORD/LINCOLN DEALERSHIP. DIAGNOSTIC REVEALED NO ACCIDENT DATA, AND A DEFECTIVE CLOCKSPRING MECHANISM IN THE STEERING WHEEL....SAME PROBLEM AS PREVIOUS RECALLS IN 2006 FORD F150 AND LINCOLN MARK LT, WHICH OBVIOUSLY SHARE PARTS WITH MY VEHICLE. FORD/LINCOLN OFFERED TO PAY FOR THE REPAIRS, LESS A $200 DEDUCTIBLE BECAUSE, AS THEY STATED MY VEHICLE WAS NOT COVERED UNDER THE RECALL EVEN THOUGH IT'S THE SAME PROBLEM THAT OTHER VEHICLES WERE RECALLED FOR. *TR
Source: NHTSA WEB SITE -
2004 LINCOLN AVIATOR- HICKORY, NC
AS I WAS EXITING A STORE AND WALKING TOWARD MY VEHICLE, I NOTICED WHAT LOOKED LIKE A BLACK STREAK ON THE BACK OF MY LIFTGATE. WHEN I WAS CLOSER, I SAW THAT IT WAS A CRACK IN THE BACK OF THE LIFT GATE ON THE RIGHT SIDE OF THE EMBLEM OF THE VEHICLE FROM THE BOTTOM OF THE BACK WINDOW TO THE BOTTOM OF THE LIFT GATE. THIS CRACK WAS NOT THERE WHEN I PARKED THE VEHICLE TO ENTER THE GROCERY STORE BECAUSE I HAD TO WALK AROUND THE BACK OF THE VEHICLE TO MAKE MY WAY INTO THE STORE AND ALWAYS LOOK AT THE BACK END TO MAKE SURE THAT I HAD PULLED IN FAR ENOUGH FOR OTHERS TO PASS. AT FIRST, I THOUGHT THAT SOMEONE HAD BACKED INTO MY VEHICLE BUT THERE WERE NO OTHER MARKS, DENTS, SCUFFS, ETC. I WAS CURIOUS TO FIND OUT WHAT WOULD HAVE CAUSED THIS AND FOUND THAT THIS SAME CRACK HAS OCCURRED TO MANY OTHER OWNERS OF LINCOLN AVIATORS AND WELL AS FORD EXPLORERS AND MERCURY MOUNTAINEERS. FURTHER RESEARCH HAS INDICATED THAT THIS FRACTURE WAS, IN FACT, A DESIGN FLAW THAT WAS NOT ADDRESSED AT THE TIME OF MANUFACTURE. SO DISAPPOINTED. *TR
Source: NHTSA WEB SITE -
1996 LINCOLN TOWN CAR- HADDON HEIGHTS, NJ
TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED AND WAS PARKED IN THE MECHANIC'S REPAIR SHOP WHEN THE VEHICLE CAUGHT ON FIRE. THE FIRE SPREAD QUICKLY AND DESTROYED THE REPAIR SHOP BUILDING AS WELL AS SEVERAL OTHER BUSINESSES, RESULTING IN OVER 7 MILLION DOLLARS WORTH OF DAMAGE. THE FIRE MARSHALL INFORMED THE CONTACT THAT THE FIRE WAS CAUSED BY THE PARKED VEHICLE BEING INSIDE THE BUILDING. THE FIRE OCCURRED PRIOR TO THE ANNOUNCEMENT OF NHTSA CAMPAIGN NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL CAMPAIGN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 196,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 LINCOLN NAVIGATOR- OSTERVILLE, MA
WHILE DRIVING ....... WITHOUT WARNING THE AIR SUSPENSION LINE EXPLODED AND THE VEHICLE BECAME UNMANAGEABLE ... CAUSING ME TO GO OFF THE ROAD AND STRIKE VARIOUS STATIONARY OBJECTS ...... *TR
Source: NHTSA WEB SITE -
2012 LINCOLN NAVIGATOR- DUBLIN, OH
THE REAR AIR SUSPENSION FAILED AND THE CAR BOTTOMED OUT MULTIPLE TIMES AFTER EVEN THE SMALLEST OF BUMPS. TIRES AND THE STRUCTURE AROUND TIRE WHEEL WHEEL MAY ALSO HAVE BEEN DAMAGED DUE TO THE BOTTOMING OUT. DEALER REPLACED PUMP FOR $1,267.53, BUT WOULD NOT RECOGNIZE OR INSPECT FOR RESIDUAL DAMAGE. CLAIMED OUT OF WARRANTY ISSUE AND ALSO THIS DAMAGE IS OUT OF SCOPE OF WARRANTY.
Source: NHTSA WEB SITE -
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2012 LINCOLN MKT- SPOKANE, WA
MY 2013 LINCOLN MKT ENGINE CAN BE TURNED OFF WHILE IN DRIVE BY SIMPLY PUSHING THE " PUSH START BUTTON". THAT'S RIGHT THE CAR TURNS ITSELF OFF WHEN IN DRIVE IF ONE MISTAKENLY TOUCHES THE 'PUSH START BUTTON' USED TO START THE CAR! TO RESTART THE CAR ONE MUST PUT THE CAR IN PARK, AND APPLY THE BRAKE. THIS OBVIOUSLY IS VERY DANGEROUS WHEN TRAVELING ON ANY ROAD OR HIGHWAY AND WILL CERTAINLY LEAD TO AN ACCIDENT. NOTE: I HAVE FOUND THE SAME SYMPTOM IN BOTH LINCOLN AND FORD CARS WITH THE PUSH START BUTTON OPTION. I RECENTLY DROVE A FORD EXPLORER AND FLEX, BOTH WITH THE PUSH BUTTON OPTION AND BOTH COULD CARS ENGINE COULD BE TURNED OFF WHILE THE CARS WERE IN DRIVE. IT DOES NOT TAKE MUCH PRESSURE TO CAUSE THIS FAILURE TO OCCUR. IN FACT A SLIGHT GLANCE OF YOUR HAND OR FINGER ON THE PUSH START BUTTON IS ALL IT TAKES. I HAVE CONTACT LINCOLN AND FORD BUT WITH NO RESPONSE. YOUR INTEREST IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Source: NHTSA WEB SITE -
2011 LINCOLN MKZ- SAN ANTONIO, TX
DISPLAY IN DASHBOARD DISPLAYED "BLINDSPOT NOT AVAILABLE". SIMULTANEOUSLY, THE BLIND SPOT WARNING LIGHT ON PASSENGER (RIGHT) SIDE CAME ON AND WOULD NOT GO OFF FOR SEVERAL MINUTES. WARNING MESSAGE IN DASHBOARD DISPLAY WENT OFF ON ITS OWN, BUT INDICATOR LIGHT WILL NOT COME ON WITH VEHICLE IN THE BLIND SPOT. *TR
Source: NHTSA WEB SITE -
2010 LINCOLN MKS- VAN NUYS, CA
I USED THE AUTOMATIC PARKING FEATURE. INSTEAD OF PARKING IT HIT THE SIDE OF THE VEHICLE THAT I WAS PARKING BEHIND, THE VEHICLE THAT I HIT WAS A TRUCK WITH A METAL FRAME OVER THE BED, THAT IS WHAT THE VEHICLE HIT. DAMAGE IS APPROXIMATELY $1700. FORD DENIED THE CLAIM. THEY NEVER EVEN CONTACTED ME ABOUT THE INCIDENT. *TR
Source: NHTSA WEB SITE -
2006 LINCOLN NAVIGATOR- SANTA CLARA, CA
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LINCOLN TOWN CAR- WILTON, SC
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT WATER STARTED LEAKING FROM THE DRIVER'S SIDE ALL THE WAY TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO EXPLAIN WHAT WAS CAUSING THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT AFTER REFUELING, THE FUEL GAUGE WAS READING THAT THE FUEL TANK WAS EMPTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE