LINCOLN Complaints

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE REPAIR COULD NOT BE PERFORMED BECAUSE THE VEHICLE WAS PURCHASED IN OHIO AND THE STATE OF CALIFORNIA, IN WHICH THE CONTACT RESIDED, WAS NOT PARTICIPATING IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER SHOULD HAVE BEEN ABLE TO PROVIDE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS NEEDED TO COMPLETE THE RECALL TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 12/03/13 *BF

HELLO, I BOUGHT A 2003 LINCOLN LS AND I'M GETTING A MESSAGE ON THE DASH THAT IS SAYING ETC FAIL SAFETY MODE AND THE CAR IS NOT ABLE TO GO OVER 30 MPH, AND HAS VERY SLOW PICK UP AND IS RUNNING VERY HARD. I HAVE FOUND THAT SOMETIMES IF I TURN THE CAR OFF/ON THE MESSAGE DOES NOT COME UP THE CAR DRIVES NORMALLY. I HAVE TRIED REPLACING THE THROTTLE BODY AFTER GETTING THE CHECK ENGINE LIGHT CAME ON WITH TO CODES P0207 AND P02110 AND I'M STILL HAVING THE SAME PROBLEM. I HAVE READ ALLOT OF COMPLAINTS ABOUT THIS PROBLEM WITH FIX. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) AND STATED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE BECAME DIFFICULT TO STEER, PRODUCING A STIFF BINDING WHEN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE CONTACT WAS ADVISED THAT THE LOWER INTERMEDIATE STEERING SHAFT WAS CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 220000. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, HIS MAKE, MODEL AND YEAR WERE NOT INCLUDED IN THE RECALL. UPDATED 11/13/13

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE REVERSING, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,464.

TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD. THE TECHNICIAN STATED THAT THE INTAKE MANIFOLD WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

THIS VEHICLE AFTER 5 MILES OF DRIVING SUDDENLY LOST POWER AND ENTERED WHAT THEY CALL LIMP HOME MODE DROPPING THE SPEED TO 40 MPH AND THEN TO A CRAWL INTO A NEARBY PARKING LOT. THE DEALER THAT REPAIRED MY VEHICLE SAID THIS HAPPENS TO AVOID FURTHER DAMAGE TO THE ENGINE. THERE WAS NO WARNING UNTIL AFTER THE VEHICLE HAD BEEN STOPPED IN THE PARKING LOT WHEN THE RED ENGINE LIGHT STARTED FLASHING ON THE INSTRUMENT PANEL. THE CAR WAS TOWED TO THE LOCAL FORD DEALERSHIP FOR REPAIRERS THE REPAIR BILL STATES:" THERE WAS A FAILURE OF THE EEC MODULE RESULTING IN THE FAILURE OF THE PCM CRANKS, 6 COIL PACKS" SIX SPARK PLUGS WITH A RESULTING COST OF REPAIRS AT $683.47 FOR THE EEC MODULE (THIS IS THE PART THAT CAUSED THE DESTRUCTION OF THE PCM CRANKS AND SIX COIL PACKS) THE COIL PACKS $999.48 FOR SIX, SPARK PLUGS TOTAL 45.54 FOR SIX, A PLENUM GASKET $14.90 AND $447.50 LABOR COST TO REPAIR VEHICLE. AS AN EMPLOYEE OF FORD MOTOR COMPANY, I GOT A 10% DISCOUNT FOR THE PARTS BRINGING THE TOTAL REPAIR COST TO A TOTAL OF $2190.05 HERE'S MY COMPLAINT. THE EEC FAILED; OK I GET THAT BUT THAT PART FAILURE CAUSED ALL THE REST OF THE PARTS TO BE DESTROYED ADDING THE COST OF THE COIL PACKS, THE GASKET AND ADDITIONAL LABOR COSTS. THE EEC WAS $ 683.47 THE REST SHOULD BE FORD MOTOR COMPANY RESPONSIBILITY AT THE LEAST. FORD MOTOR COMPANY DISTRIBUTED A TECHNICAL SERVICE BULLETIN TO THEIR DEALERS ABOUT THIS PROBLEM. FORD MOTOR COMPANY KNOWS THAT THIS PROBLEM CAN OCCURRED AND I TALKED TO THE MECHANIC THAT REPAIRED MY CAR STATING TO ME THAT HE HAD SEEN THIS PROBLEM IN FUSION CARS AND FORD PICKUP TRUCKS SO THIS ONE DEALER GARAGE TALKING TO ONE MECHANIC THAT HAD SEEN SEVERAL VEHICLES DO THIS. THERE HAS TO BE A LOT MORE. THIS SHOULD BE A RECALL. *TR

I TOOK MY 2010 LINCOLN IN TO A LOCAL GARAGE FOR ANNUAL STATE INSPECTION. I WAS TOLD THAT IT WOULD NOT PASS INSPECTION DUE TO BOTH REAR BRAKE LIGHTS NOT FUNCTIONING WHEN PARKING/HEADLIGHTS ARE ON. I THEN TOOK IT TO AN AUTHORIZED FORD DEALER. THEY ALSO FAILED IT FOR A SAFETY INSPECTION STICKER AND I WAS TOLD THAT I NEEDED BOTH REAR QUARTER MOUNT LED TAIL LIGHTS. THEY WOULD COST ME APPROXIMATELY $525. EACH. I HAVE BEEN FORCED TO LOOK FOR PROPERLY FUNCTIONING USED LIGHTS. I HAVE RETURNED 2 LIGHTS SO FAR BECAUSE THEY MALFUNCTIONED THE SAME AS MINE. THIS TELLS ME THAT MINE IS NOT AN ISOLATED CASE AND MANY LINCOLN MKZ DRIVERS ARE OPERATING UNSAFELY, UNKNOWN TO THEM. I FEEL THIS IS A DIRECT SAFETY HAZARD IN LIGHT THAT I WAS DRIVING WITHOUT ANY BRAKE LIGHTS FOR AN UNDETERMINED TIME. MY 2010 LINCOLN MKZ IS ONLY 6,000 MILES OVER THE WARRANTY PERIOD AND SAFETY RECALL SHOULD BE ISSUED BY FORD MOTOR CO. *TR