LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1986 LINCOLN MARK- UPLAND, CA
NOTICED THE BRAKE LIGHT CAME ON MINUTES LATER WHILE ON MY WAY HOME. I COME TO A STOP AT A LIGHT AND THE BRAKES HAD COMPLETELY FAILED. I WAS NOT AWARE OF ANY RECALL UNTIL I WAS INFORMED BY MY MECHANIC THAT THERE WAS A RECALL ON THE ABS PUMP MOTOR. THE CAR WAS PURCHASED AROUND 1991-1992 IT WAS A PRIVATE SALE. *TR
Source: NHTSA WEB SITE -
2011 LINCOLN MKX- GOLDEN, CO
ORIGINAL SCREEN WAS CRACKED-UNIT WOULD NOT WORK - LINCOLN REPLACED UNIT. APPROXIMATELY 3 WEEKS AGO AFTER LAST UPDATE FROM FORD, THE UNIT WAS NOT WORKING PROPERLY-COULDN'T USE NAVIGATION BECAUSE IT WOULDN'T TAKE ADDRESSES AND OTHER MINOR ISSUES -WE CALLED AND FORD TRIED TO RESET IT TWICE - DIDN'T WORK. TOOK CAR IN TO FORD LAND-LAKEWOOD, CO. THEY TESTED AND AGAIN TRIED TO RESET - NO LUCK - FINALLY AFTER HAVING THE CAR ALL DAY, THEY WERE AUTHORIZED TO REPLACE UNIT AGAIN. GOT CAR BACK AND WITHIN THE SAME WEEK, THE UNIT STARTED ACTING UP AGAIN - BLANK SCREEN, DELAYED TIME TO COME UP, ALWAYS SAID "PERFORMING SCHEDULED SYSTEM MAINTENANCE", MOST OF TIME BACK-UP SCREEN WOULD NOT COME UP UNTIL WAY AFTER WE HAD BACKED UP AND LEFT; HAD TROUBLE WITH ADDRESSES; ON 11/2 AFTER OUR LAST STOP, SYSTEM DID NOT COME UP AT ALL. TOOK CAR TO DEALERSHIP 11/4 - HAVE HAD IT ALL DAY TESTING IT-THEY DON'T KNOW WHAT IS WRONG WITH IT-NO CALL, NO NOTHING, LINCOLN FORD NEEDS TO GET THEIR ACT TOGETHER AND GET AN ENTIRELY NEW SYSTEM OR LEARN HOW TO FIX THE OLD ONE. THINKING ABOUT TRADING VEHICLE FOR TOYOTA, LEXUS,BUICK OR CADILLAC. TIRED OF THE PROBLEM. NOT A SAFETY ISSUE PER SE BUT IT IS IRRITATING. NOTE-THIS PROBLEM HAS BEEN IN THE NEWSPAPERS NATIONWIDE. I AM SURPRISED THAT THEY HAVEN'T GOTTEN A BETTER SYSTEM. I KNOW MANY OTHER PEOPLE MUST BE HAVING THE SAME PROBLEM OR, DID WE GET A LEMON. *TR
Source: NHTSA WEB SITE -
2009 LINCOLN TOWN CAR- BUFFALO, NY
TL* THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF THE NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING); HOWEVER ,THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL SINCE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LINCOLN TOWN CAR- ROCKFORD , IL
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE RUBBER ON THE IGNITION SWITCH BECAME WORN PREMATURELY AND CAUSED THE STEERING WHEEL TO BE EXPOSED AND ALLOW DEBRIS TO PENETRATE THE STEERING WHEEL SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. ...UPDATED 02-28-14 *BF THE CONSUMER STATED THE HARDER PLASTIC SURROUNDING THE SOFT RUBBER AT THE BASE OF THE SHIFTING MECHANISM BEGAN TO COME OUT OF ITS SETTING. THE HARD PLASTIC AND RUBBER RUBBED TOGETHER. THIS HAS CAUSED A WHOLE IN THE SOFT RUBBER OF THE SHIFTING MECHANISM. UPDATED 3/18/2014*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 LINCOLN TOWN CAR- SHERIDAN, MI
WHILE DRIVING THE CAR I WAS APPROACHING A STOPPED VEHICLE AT A STOP LIGHT AHEAD OF ME. WHEN I APPLIED THE BRAKES THERE WAS WHAT SEEMED LIKE A SURGE OF POWER AND I PUT BOTH FEET ON THE BRAKE PEDAL AND IT WAS NOT GOING TO STOP. I BUMPED THE VEHICLE IN FRONT OF ME QUITE HARD BUT THERE WAS NO DAMAGE BUT THE DRIVER WAS QUITE UPSET AND I DO NOT BLAME THEM. ON THE SECOND OCCASION MY WIFE WAS DRIVING THE VEHICLE AND WHEN SHE WENT TO STOP AN INTERSECTION SHE SAID THE BRAKES DID NOT DO ANYTHING AND SHE FELT THAT THE ENGINE WAS GETTING GAS CAUSING IT TO ACCELERATE AND SHE WENT RIGHT THROUGH THE INTERSECTION. SHE SAID THAT IT WAS A GOOD THING THERE WERE NO VEHICLES COMING THROUGH THE INTERSECTION OR SHE WOULD HAVE BEEN IN AN ACCIDENT. THE THIRD INCIDENT HAPPENED LAST MONTH WHEN I WAS IN A PARKING LOT AND I WAS PULLING UP TO THE CURB WHEN I APPLIED THE BRAKES. AGAIN THERE WAS A SURGE OF POWER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND REAPPLIED THE BRAKES AND THEN THEY ENGAGED BUT BY THEN I HAD JUMPED OVER THE CURB. I HAVE DISCUSSED THIS INCIDENT WITH THE SERVICE MANAGER AT THE LINCOLN DEALERSHIP IN DADE CITY FLORIDA AND WITH THE SERVICE MANAGER AT THE LINCOLN DEALERSHIP IN GREENVILLE MICHIGAN WHEN I TOOK MY CAR TODAY FOR A RECALL THAT I RECEIVED IN THE MAIL ABOUT PROBLEMS WITH THE STEERING SYSTEM AND RUST. I WAS TOLD TODAY THAT THERE HAS BEEN NO RECALL ON BRAKE ISSUES AND THERE WAS NOTHING WRONG WITH THE BRAKES AT THIS TIME. THIS IS OUR MICHIGAN CAR NOW AND WE ARE IN MICHIGAN FROM MAY TO NOVEMBER. WE WILL BE GOING TO FLORIDA ON NOVEMBER 18, 2013. *TR
Source: NHTSA WEB SITE -
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2007 LINCOLN MKX- BOWLING GREEN, KY
I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN TO HIGHWAY. I CHANGED MY MIND, TURNED AROUND, AND RETURNED TO THE PARKING LOT AT A CRAWL. I UNDERSTAND NOW THAT THIS IS A COMMON ISSUE WITH THE LINCOLN MKX 2007 DUE TO THE FACT THAT THE FORD OPENED A CLAIM WEBSITE RELATED TO JUST THIS PROBLEM. NO WONDER RECENTLY I HAVE BEEN BOMBARDED WITH THE LETTERS TO RENEW MY FACTORY WARRANTY AS SOON AS POSSIBLE. JUST AS I PAID OFF MY CAR LAST JANUARY, IT STARTED BREAKING ON ME. IS IT THE REASON WHY YOU MAKE YOUR CARS TO LAST ONLY DURING THE PERIOD OF THE 5-YEAR FACTORY WARRANTY?!NOW, TO CHANGE SENSOR ON THE PEDAL COST 400+ AND I AM AFRAID TO DRIVE LINCOLN MKX BECAUSE OF THIS SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2013 LINCOLN MKS- SOLDOTNA, AK
I WENT TO CAL WORTHINGTON IN ANCHORAGE ALASKA WHERE I BOUGHT MY CAR TO HAVE THE RECALL 13S04 FUEL DELIVERY MODULE REPLACED. NOW LESS THAN A WEEK WITH THE NEW MODULE, THE MODULE IS LEAKING AND THE GAS FUMES ARE OVERWHELMING INSIDE MY GARAGE. I PARKED MY CAR OUTSIDE LAST NIGHT TO BE SURE IT WAS THE CAR. I PULLED IT BACK IN THIS MORNING AND RIGHT AWAY THE GARAGE WAS OVERWHELMED WITH GAS FUMES. THE DEALERSHIP IS A 3 HOUR DRIVE ONE WAY FOR ME. I AM TIRED OF MECHANICS LEAVING THINGS UNCOMPLETED. THEY DIDN'T HOOK MY HEATED SEATS BACK IN AFTER WORKING ON IT. WIRES WERE HANGING OUT OF THE BOTTOM AND MY MOTOR PROTECTOR SHIELD WAS NOT SCREWED IN. ALSO, 3 WEEKS AGO, ANOTHER COUPLE IN THE AREA OWNED A 2013 LINCOLN MKS SIMILAR TO MINE. IT CAUGHT ON FIRE WHILE WAITING FOR THEIR FOOD IN A MCDONALDS DRIVE THRU. IT COMPLETELY BURNED UP. *TR
Source: NHTSA WEB SITE -
2010 LINCOLN NAVIGATOR- SIERRA VISTA, AZ
TL* THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE ROTOR AND BRAKE BECAME WORN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 LINCOLN TOWN CAR- SYCAMORE, IL
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 LINCOLN AVIATOR- ROANOKE, VA
OUR 2003 LINCOLN AVIATOR CONTINUES TO EXPERIENCE THE SAME PROBLEM - ONCE IN PARK, YOU CANNOT MOVE THE GEAR SHIFT TO ANY OTHER GEAR - IT'S STUCK. OCCASIONALLY, MY HUSBAND CAN WIGGLE A WIRE UNDERNEATH THE BRAKE AND GAS PEDALS SO WE CAN SHIFT INTO REVERSE OR DRIVE BUT THIS CONTINUES TO HAPPEN. I HAVE BEEN STUCK, ALONE AND WITH OUR SMALL CHILDREN. IS THERE A PERMANENT CORRECTION FOR THIS ISSUE? *TR
Source: NHTSA WEB SITE