LINCOLN Complaints

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 3000.

THE VEHICLE START EXPERIENCING A ROAR COMING FROM THE FRONT END. TOOK VEHICLE TO DEALER WHO ADVISED THAT TIRES WERE OUR OF BALANCE AND ALSO NEEDED AN ALIGNMENT. THE ALIGNMENT WAS DONE AND WHEELS BALANCED. DID NOT SOLVE PROBLEM. TOOK BACK TO DEALER WHO STATED WOULD NEED A NEW SET OF TIRES TO CORRECT SITUATION. ADVISED DEALER THAT TIRES WERE ONLY 13 MONTHS OLD THAT I WOULD TAKE TO TIRE STORE WHERE TIRES WERE PURCHASED. TIRE DEALER AGREED TO ADJUST TIRES AND PUT A NEW SET OF FOUR TIRES AND BALANCED AGAIN. NOISE STILL EXISTED AND STARTED TO GET WORSE. WENT BACK TO AUTO DEALER AND EXPLAINED NEW TIRES WERE PUT ON. DEALER DECIDED TO PULL FRONT WHEEL ASSEMBLIES TO INVESTIGATE FURTHER FOR PROBLEM. BOTH FRONT WHEELS WERE FOUND TO HAVE BROKEN BEARING SEALS AND BEARINGS WERE CORRODED, ONE ROLLER BEARING WAS MISSING AS WELL. NEW BEARINGS INSTALLED AND PROBLEM SOLVED. FIRST VEHICLE OWNED THAT HAS HAD BEARING PROBLEMS, PARTICULARLY AT 62,000 MILES. OWNED VEHICLES IN THE PAST WITH OVER 200,000 MILES AND NEVER HAD TO HAVE BEARINGS REPLACED. *JB

TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO REVERSE, THE GEAR LEVER DETACHED UNEXPECTEDLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE GEAR SHIFT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V313000 (POWER TRAIN); HOWEVER THE RECALL HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. .... UPDATED 10-17-13 *BF UPDATED 10/23/2013 *JS

TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME STUCK WITHOUT ANY WARNING. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER THE CONTACT PROCEEDED TO DRIVE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS, WHO BOTH INFORMED THE CONTACT THAT THE LOWER INTERMEDIATE SHAFT AND STEERING COLUMN LOWER BEARING WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I NOTICED THE INSIDE OF MY CAR STARTED SPARKING NEAR THE DASHBOARD THEN A FEW MINS LATER MY WHEEL LOCKED UP I COULDN'T TURN AND ALMOST CRASHED. I PUT POWER STEERING FLUID IN BUT THAT DIDN'T HELP . ALSO HAD SOMEONE LOOK AT IT AND THEY SAID ITS A PROBLEM WITH THE BEARING UNDERNEATH THE HOOD IS ALSO SPARKING WHEN I START THE CAR. *JS

I WAS DRIVING ON THE FREEWAY WHEN I HEARD A LOUD SOUND LIKE A GUNSHOT AND WHITE SOMKE EVERYWHERE. I TURN TO THE RIGHT WHERE MY COUSIN WAS SITTING AND THINK ITS ONE OF MY TIRES THAT BLEW OUT. SO I PULL OVER TO FIND OUT THAT MY PASSANGER SEAT AIRBAG DEPLOYED FOR NO REASON. MY COUSIN WAS VERY HURT HIS SHOULDER WAS SWOLLEN AND IS IN PAIN DUE TO THE AIRBAG. I ALMOST CRASHED AS WELL. *JS

I WAS NEARLY STOPPED AT A 4-WAY INTERSECTION, FOOT LIGHTLY ON THE BRAKE, WHEN THE CAR LUNGED FORWARD AND I HEARD A NOISE AS IF I WERE PRESSING THE ACCELERATOR AND GIVING THE CAR GAS. I PRESSED THE BRAKES HARD AND THE CAR SLOWED BUT DID NOT STOP PROMPTLY (AS IF BRAKES WERE NOT WORKING WELL). THIS WAS AN UNEXPLAINED ACCELERATION, AND DANGEROUS. IF THE CAR HAD NOT FINALLY STOPPED, I WOULD HAVE BEEN IN THE MIDDLE OF A BUSY INTERSECTION, WITH ONE OF MY PRECIOUS GRANDCHILDREN IN THE BACK SEAT. SO DANGEROUS. IT HAPPENED AGAIN TO ME THIS A.M. WHEN I WAS STOPPING AT A STOP SIGN. BRIEF ACCELERATION. AND I AM POSITIVE I WAS NOT PRESSING THE ACCELERATOR. CALLING MY DEALER TODAY. I AM AFRAID TO DRIVE THE CAR NOW.

HI I OWN A 2004 LINCOLN NAVIGATOR FOR 6 MONTHS AFTER THE 3RD MONTH MY AIR SUSPENCION WENT OUT THE FRONT OF MY TRUCK IS SO LOW IT TOUCH THE TIRES WHEN I DRIVE THE TRUCK BOUNCE SO MUCH MY BACK AND HEAD HURTS I HATE TO DRIVE IT BUT IS THE ONLY CAR I HAVE AND NO MONEY TO FIX MY KIDS DONT LIKE TO DRIVE IN IT AND IM SCARE TO TAKE MY 7 MONTH OLD BABY ANY WERE BECAUSE I AM SCARED THAT SHE WILL GET HURT FROM ALL THE BOUNCING!!!! I SEEN OVER 10 NAVIGATOR WITH THE SAME PROBLEM LINCOLN NEED TO MAKE THIS A RECALL BECAUSE IT IS NOT SAFE TO DRIVE AROUND BOUNCING AND ITS HARD TO CONTROL THE STARING WHEEL

POOR VISIBILITY AT NIGHT DUE TO POOR LOW BEAM HEADLIGHTS. HIGH BEAMS EQUIVALENT TO WHAT LOW BEAMS SHOULD BE. HAVE EVEN REPLACED HEADLIGHTS WITH USED PARTS WITH MORE REFLECTIVE MATERIAL INTACT. HAVE PURCHASE POLISHING KITS FOR LENS. LENS REMAINS YELLOWED AND SCRATCHED, AND LIGHTING DIM DESPITE USE OF SYLVANIA SILVER STAR BULBS. NO NEW HALOGEN LIGHTS AVAILABLE, AND USE PARTS ARE WELL OVER 100 A PIECE, AND CONTAIN THE SAME DEFECTS. HID KITS ARE $150+. OWNER SHOULD NOT BE RESPONSIBLE FOR AFTERMARKET ENHANCEMENTS TO VEHICLE TO ALLOW FOR SAFE NIGHT DRIVING WHEN HEADLIGHT DIMNESS IS DUE TO A DEFECT IN THE INHERENT DESIGN OF THE HEADLIGHTS.

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE PARKED AND UNOCCUPIED, THE VEHICLE SPONTANEOUSLY COMBUSTED. THE FIRE DEPARTMENT WAS SUMMONED TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS ALSO FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 129,000. *TT