LINCOLN Complaints

TAKATA RECALL I KEEP GETTING THE RUN AROUND FROM THE DEALERSHIP AND CUTOMER SERVICE. I ALSO WASN'T ABLE TO SELL MY CAR AS A TRADE IN BECAUSE THEY SAID "WE CAN'T SELL THAT, IT'S A LIABLITITY, SO WE HAVE TO SEND TO AUCTION", THEN OFFERED ME A LOW LOW PRICE, SO I KEPT IT, AND THERE IT SITS. I AM LOOKING AT JUST DISABLIING IT, I HAVE 6 GRANDSKIDS~3 CAN RIDE IN THE FRONT SEAT.

2011 LINCOLN MKX ELECTRICAL SYSTEM SOFTWARE RECALL LINCOLN ISSUED A RECALL (10V659000) NHTSA CAMPAIGN #11V128000 WHICH REQUIRED REPLACEMENT OF AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. OUR LINCOLN STARTED TO DEVELOP ISSUES ONLY A FEW WEEKS AFTER PURCHASE. THE TURN SIGNAL WOULD REPEATEDLY BURN OUT. THE DEALERSHIP WE PURCHASED FROM REPLACED THE BULB & HOUSING SEVERAL TIMES WITH NO PERMANENT FIX. AFTER SOME RESEARCH WE FOUND THE RECALL NOTICE & CALLED LINCOLN DIRECTLY. AS IT TURNS OUR THE CAR (VIN NUMBER & ALL FIT THE CRITERIA FOR THE RECALL PER FORD) HOWEVER LINCOLN REFUSES TO FIX THE AFFECTED MODULE BECAUSE THE CAR IS ORIGINALLY FROM CANADA! WE LIVE 1 HOUR AWAY FORM CANADA, SO IAM SURE WE ARE NOT THE FIRST TO BUY A CAR IN THE US THAT ORIGINATED IN CANADA. AT THIS POINT WE DO NOT EVEN FEEL SAFE DRIVING THE VEHICLE FOR FEAR IT WILL CATCH FIRE. THE SIGNAL & RUNNING LIGHTS BURN OUT EVERY 2-3 WEEKS. VERY SCARY! WE CANNOT IN GOOD FAITH TRADE THE CAR IN EITHER WITH KNOWLEDGE OF THIS INFORMATION. THE MECHANICS THAT HAVE LOOKED AT THE VEHICLE STATED THAT THERE IS EVIDENCE OF AN ACTUAL FIRE AROUND THE TURN SIGNAL HOUSING.

ON 12-3-17 GRANT COUNTY SHERIFF'S DEPARTMENT OFFICERS RESPONDED TO A CALL IN SWAYZEE, IN REFERENCE AN UNRESPONSIVE TODDLER. A 20 MONTH OLD WHO HAD FALLEN ASLEEP IN THE THIRD ROW OF A 2004 LINCOLN NAVIGATOR. THE PARENTS HAD GONE TO SWEETSER TO HELP A RELATIVE MOVE. UPON ARRIVING AT SWEETSER, THE MOTHER TOLD THE FATHER SHE WAS TAKING "THE BABY" OUT TO CHANGE HER DIAPER. THE FATHER TOOK THAT TO MEAN THEIR 20 MONTH OLD; HOWEVER THE MOTHER MEANT THE 8 MONTH OLD THAT SHE WAS BABYSITTING. THE FATHER DID NOT KNOW HIS 20 MONTH OLD HAD FALLEN ASLEEP IN THE THIRD ROW SEAT. HE LOADED ITEMS IN A TRAILER AND HAD THREE OTHER ITEMS TO FIT. HE PUSHED THE BUTTONS LOCATED IN THE BACK OF THE VEHICLE TO FOLD DOWN THE AUTOMATIC THIRD ROW SEATS. THE SEATS FOLDED COMPLETELY DOWN AND HE LOADED THE ITEMS IN THE VEHICLE. THEY DROVE TO SWAYZEE WHERE THEY REALIZED THEIR 20 MONTH OLD WAS NOT AROUND. THE MOTHER REMEMBERED HER BEING IN THE THIRD ROW SEAT. THE FATHER REMOVED THE ITEMS AND RAISED THE SEATS WHERE HE LOCATED THE 20 MONTH OLD UNRESPONSIVE. AUTOPSY SHOWED SHE DIED OF SUFFOCATION DUE TO COMPRESSION ON THE CHEST. REENACTMENTS WERE VIDEOTAPED AND PHOTOGRAPHED USING A CPR DOLL 2 INCHES SHORTER THAN THE 20 MONTH OLD, THE SEATS FOLDED DOWN FLAT ALL THREE TIMES THESE WERE CONDUCTED. OUR CONCERN WITH THE VEHICLE IS THE FACT THERE WAS NO SENSORS THAT KEPT THE SEATS FROM COMPLETELY FOLDING WITH THE CHILD ON THE SEAT.

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE PANORAMIC MOON ROOF SHATTERED WITH A LOUD NOISE. THE CONTACT STATED THAT SEVERAL PIECES FLEW OFF THE VEHICLE, BUT CAUSED NO INJURIES. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (1950 W MAPLE RD, TROY, MI 48084, (248) 643-6600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER INFORMED HIM THAT AN OBJECT COULD HAVE STRUCK THE PANORAMIC MOON ROOF. THE CONTACT WAS REFERRED TO HIS AUTO INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

FOLLOW-UP TO NHTSA ID NUMBER: 11047965 AFTER FILING NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER FOR INVESTIGATION. COMPUTER HAD RECORDED A CODE FOR THE FUEL PRESSURE SENSOR WHICH WAS THEN REPLACED. AFTER THE REPAIR, DROVE ABOUT 2 WEEKS AND 400 MILES (INCLUDING SEVERAL HOURS AT HIGHWAY SPEEDS) WITHOUT FURTHER INCIDENT. THEN ON INTERSTATE HIGHWAY AT SPEED (70 MPH ON CRUISE CONTROL), THE ENGINE STOPPED WITHOUT WARNING OR ALARM, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND CONTINUE, BUT THE EVENT RECURRED A SECOND TIME 10 MINUTES LATER WITH THE SAME RESULTS. WAS ABLE TO DRIVE ABOUT 80 MILES TO HOME WITHOUT FURTHER INCIDENT. ENGINE SHUTDOWN IS ACCOMPANIED BY NO WARNINGS, ALARMS, OR INDICATIONS OTHER THEN THE INSTRUMENT PANEL GOING DARK AND THE LOSS OF PROPULSION. FORTUNATELY HAVE BEEN ABLE TO GET TO RIGHT SHOULDER WITHOUT CAUSING A TRAFFIC INDECENT, THOUGH THIS WOULD BE DANGEROUS IN A HEAVY TRAFFIC ENVIRONMENT. PLAN TO TAKE TO DEALER AGAIN NEXT WEEK FOR FURTHER INVESTIGATION.

AFTER ABS ACTIVATION ON A SNOWY ROAD, BREAK PEDAL NEEDS MUCH LONGER TRAVEL TO ENGAGE BRAKES THAN BEFORE THE ABS WENT OFF. PEDAL FEELS SPONGY AND REQUIRES MUCH GREATER DISTANCE BEFORE THE BRAKES FEEL LIKE THEY BEGIN TO APPLY. MULTIPLE ABS STOPS, 100 MILE OF TRAVEL AND A DAY OF NOT DRIVING IT HAVE NOT MADE THE PROBLEM ANY BETTER. CAR IS 2009 MKZ WITH 81000 MILES.

TAKATA RECALL. GOT RECALL NOTICE IN THE MAIL FOR A FAULTY AIRBAG. WENT TO DEALERSHIP WHERE VEHICLE WAS PURCHASED, AND LISTED AS A DEALERSHIP CAPABLE OF FIXING THE ISSUE ON THE TAKATA RECALL WEBSITE, AND THEY INFORMED ME THEY DIDN'T NOR WERE THEY GOING TO HAVE THE REPLACEMENT PARTS IN STOCK ANY TIME SOON. I WANT THIS ISSUE FIXED, FREE OF CHARGE, BEFORE AN ACCIDENT OCCURS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION LINCOLN CLEARWATER, 2085 GULF TO BAY BLVD, CLEARWATER, FL 33765 (727) 231-1380) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A RECALL NOTICE FROM TK HOLDINGS, ALERTING HIM THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/27/18*JB

TL* THE CONTACT OWNED A 2013 LINCOLN MKS. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE BEAM. THE DRIVER SUSTAINED INJURIES TO BOTH KNEES, THE LEFT ARM, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

TAKATA RECALL NO ONE SEEM TO BE ABLE TO REPLACE BEEN OVER A YEAR UNSAFE AS IF DRIVE A 8 YEAR OLD AND 15 YEAR OLD