LINCOLN Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PASO ROBLES FORD (2401 OAKWOOD ST, PASO ROBLES, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCLEAN FORD (U.S. 44, MILLERTON, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT NIGHT, WHILE AT SPEED (60 MPH) IN CENTER LANE OF A CROWDED HIGHWAY DURING EVENING COMMUTE, THE ENGINE STOPPED, RESULTING IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. FORTUNATELY WAS ABLE TO COAST TO A STOP ON THE RIGHT SHOULDER WITHOUT COLLISION. WAS ABLE TO RESTART ENGINE NORMALLY AND PROCEED HOME (ABOUT AN HOUR) WITHOUT FURTHER INCIDENT. NEXT DAY DID SOME LOW SPEED (5 MPH) TESTING IN A QUIET AREA TO INVESTIGATE POSSIBLE CAUSES. COULD NOT REPLICATE WITH ANY BUTTON ON REMOTE OR STEERING WHEEL. SYMPTOMS COULD BE REPLICATED BY PRESSING ENGINE START/STOP BUTTON WHILE IN MOTION. THIS BUTTON IS TOO HIGH TO HIT WITH DRIVER'S KNEE AND LOCATED WHERE ACCIDENTAL TOUCH BY DRIVER'S ARM/HAND IS HIGHLY UNLIKELY. BOTH DRIVER AND FRONT SEAT PASSENGER SAY THIS BUTTON WAS NOT ACTIVATED DURING THE INCIDENT. NO FURTHER RECURRENCE IN NORMAL DRIVING ON THE FOLLOWING DAY. NO SYSTEM MESSAGES ON VEHICLE INFORMATION DISPLAY. PLAN TO TAKE TO DEALER NEXT WEEK FOR FURTHER INVESTIGATION. MILEAGE 55100

I RECEIVED A LETTER JULY 2016, IN REFERENCE FOR A SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384, AS OF TODAY 11/21/2017 I HAVE NOT BEEN NOTIFIED BY ANY LINCOLN FORD DEALER TO HAVE THE AIRBAG REPLACED.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN LINCOLN IN FREDERICK, MD WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). TAKATA RECALL VIN [XXX] FORD SENT NOTICE OF RECALL LONG AGO AND SAID THEY WOULD NOTIFY ME FOR REPAIR. EVEN AS OF TODAY 21 NOV 2017; LOCAL FORD SAYS NO PARTS ARE RELEASED TO COMPLETE THE RECALL. *DL

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTHGATE LINCOLN (16800 FORT ST, SOUTHGATE, MI 48195; 734-285-8800) WHO STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING ON A CITY STREET, VEHICLE DID NOT RESPOND TO THE ACCELATOR- NO POWER TO THE VEHICLE AND A "WRENCH" APPEARED ON THE DASH BOARD. POWER TRAIN PROBLEM. TAKE VEHICLE IMMEDIATELY TO YOUR LINCOLN DEALER. THE CAR STOPPED AND I WAS ABLE TO PULL OVER. IT SEEMED TO BE CHOKING THEN STOPPED. TOWED IT TO DEALER - THEY RAN DIAGNOSTIC TESTS AND FOUND "NOTHING WRONG WITH IT". TWO WEEKS LATER SAME THING HAPPENED. FORTUNATELY I WAS ON A CITY STREET AGAIN AND ABLE TO MOVE OVER. HAD THIS HAPPENED N THE FREEWAY I AM SURE THERE WOULD HAVE BEEN A MAJOR ACCIDENT. DEALER AGAIN COULD FIND NOTHING AGAIN. APPARENTLY THE DIAGNOSTIC TESTS ARE NOT EFFECTIVE. THEY RECOMMENDED REPLACING THE "THROTTLE". THAT "MIGHT" BE THE PROBLEM. I AM NOW VERY UNCOMFORTABLE DRIVING THIS VEHICLE AND STAY ALWAYS IN THE RIGHT LANE JUST IN CASE IT DECIDES TO DIE AGAIN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW. APPARENTLY LINCOLN EXPECTS AN OWNER TO KEEP REPLACING PARTS - EVEN THOUGH THEY MIGHT NOT BE DEFECTIVE - AND HOPE EVENTUALLY THE CORRECT PART IS REPLACED. I AM WONDERING ABOUT ALL THE ELECTRONIC "PROGRESS" WE HAVE SUPPOSEDLY MADE, WHY DEFECTIVE PARTS CANNOT BE ACCURATELY DETECTED. WAY TOO MUCH UNNECESSARY FUNCTIONS ON VEHICLES - CREATING TOO MANY CHANCES FOR ELECTRICAL ERRORS. WHERE DOES IT END? THE CAR HAS ONLY 37,000 MILES ON IT AND WAS VERY RELIABLE - UNTIL NOW- NOW IT IS OUT OF WARRANTY - EACH REPLACEMENT PART, I AM SURE, WILL BE COSTLY - THIS IS GOING TO BE A GUESSING GAME FROM NOW ON.

TAKATA RECALL. I WAS NOTIFIED OF A RECALL OF TAKATA AIRBAG INFLATORS FOR MY CAR THIS DATE BY POSTCARD. FROM TK HOLDINGS, INC. I CONTACTED THE DEALER WHO INFORMED ME "THERE ARE NO PARTS AVAILABLE ANYWHERE TO REPAIR THE DEFECT." THUS, I HAVE NO REMEDY AVAILABLE TO REPAIR THIS SAFETY DEFECT IN MY CAR.

TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE AIR SUSPENSIONS MALFUNCTIONED. THE CONTACT STATED THAT THE AIR SUSPENSIONS WERE LOWERED TO THE POINT WHERE THE CONTACT COULD NOT STEER THE VEHICLE OR MAKE SHARP TURNS. ALLEN VISUAL FORD IN MONROE, GEORGIA WAS MADE AWARE OF THE FAILURE AND REPLACED THE AIR SUSPENSIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.